Award

Contract for Telephone Survey of Gateshead Council Housing Tenants

GATESHEAD BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

20 Aug 2025 at 12:55

Summary of the contracting process

The procurement process for the "Contract for Telephone Survey of Gateshead Council Housing Tenants" was conducted by Gateshead Borough Council. This contract falls under the services category, specifically market research services. The process was concluded with an award to KWEST RESEARCH LIMITED as the supplier. The services will be delivered within the United Kingdom, particularly within the UKC region, covering the financial years 2025/2026 and 2026/2027. The procurement stage has been completed with the contract signed on 20 August 2025, and it began on 1 September 2025, running through to 1 May 2027. The procurement method used was limited competition, as it was a below-threshold contract.

This tender presents opportunities for market research companies, particularly those experienced in conducting telephone surveys and tenant satisfaction assessments. Businesses with expertise in the public sector domain and a presence or capability to operate within the United Kingdom would find this opportunity beneficial for growth. Small to medium enterprises (SMEs) specialized in market research and possessing the necessary qualifications and experience are well-suited to compete for such contracts. Engaging in government contracts like this can enhance a business's portfolio and increase its visibility in the public sector.

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Notice Title

Contract for Telephone Survey of Gateshead Council Housing Tenants

Notice Description

Appointment of a fully qualified, experienced, and competent Market Research company to carry out a Tenant Satisfaction Survey of Gateshead Council Housing Tenants for the financial years 2025/2026 and 2026/2027 on behalf of Gateshead Council.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058b5b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050195-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£31,860 Under £100K

Notice Dates

Publication Date
20 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Aug 20256 months ago
Contract Period
31 Aug 2025 - 1 May 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
GATESHEAD BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@gateshead.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

KWEST RESEARCH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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