Award

Invitation to Tender for the Provision of Registrant and Student Panels and Associated Services

GENERAL DENTAL COUNCIL

This public procurement record has 2 releases in its history.

Award

09 Feb 2026 at 13:19

Tender

22 Aug 2025 at 18:05

Summary of the contracting process

The General Dental Council (GDC) in London has completed a procurement process for "Registrant and Student Panels and Associated Services," with the award event taking place on 9th February 2026. This strategic project, conducted under a competitive flexible procedure, aims to enhance regulatory effectiveness by incorporating user feedback. The procurement covers two distinct LOTs: Registrant Panel and Student Panel, each highly valued at £480,000 (excluding VAT) for a four-year contract period, starting from 27th February 2026. The main procurement category is services, specifically addressing health and social work services, survey services, and statistical services, with awards granted to the University of Manchester and Community Research Limited. The project is a cornerstone of the GDC's strategic aim to embed user voice and empathy across its functions, with opportunities for contract extensions up to the year 2030.

This tender presents substantial opportunities for both large and small to medium enterprises (SMEs) in the social research, survey services, and data analytics industries. Companies with expertise in extensive participant recruitment, panel management, and delivering robust activity management plans would be well-suited to draw value from this tender. Furthermore, the need for a diverse workforce and understanding of regulatory compliance while conducting panel activities provides a competitive edge for businesses partnering with subject-matter experts. Engaging with this contract allows companies to contribute to significant regulatory functions while fostering growth in both commercial capability and sector expertise.

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Notice Title

Invitation to Tender for the Provision of Registrant and Student Panels and Associated Services

Notice Description

The GDC's core function is to protect the public. This project represents a key task in our strategic commitment to embed user voice, empathy and compassion across all aspects of our work. The panels will play a vital role in enabling the GDC to better hear, understand, and respond to the needs, experiences, perceptions, and expectations of our registrants and students. The voices of registrants and students and the insights they provide will be vital in our work to enhance our effectiveness as a regulator and ensure our approach remains transparent, inclusive, and responsive to the needs of those we regulate. The GDC's registrant and student panels will ensure we sustain a robust, responsive and independently facilitated approach to involving user voice to inform a wide range of GDC activity. This includes using the panels to develop our understanding of the impacts of factors that are external to the GDC on the dental sector, dental education, the dental workforce, and the public's access to and experience of dental services. The General Dental Council (GDC) invites responses to our invitation to tender, 'Registrant and student panels and associated services'. This invitation breaks our requirements into two LOTs, each with a fixed price element for setting up and management of each of the panels, and a call-off element to allow for undertaking activities with the panels. Bidders are invited to bid for one or both Panels (LOTs). LOT I: Registrant Panel with estimated value of PS480,000(ex. VAT) for 4 years i.e. (2+2) LOT 2: Dental Student Panel with estimated value of PS480,000(ex. VAT) for 4 years i.e. (2+2) Element 1: Recruiting and Maintaining a Panel A2.16 The successful bidder/s must be able to recruit, develop and maintain a GDC Registrant or student panel that can be called upon to participate in a range of activities. We expect this to be a fixed price element of bidder/s' responses. A2.17 The panel must enable the GDC to capture and hear a diverse range of voices. This includes ensuring representation from underrepresented and less well served communities, as well as reflecting the diversity of roles within dental education, reflecting the roles on our register. We expect that panel members would 'opt in' to being approached by the GDC to take part in activities. We expect the successful bidder/s to: * Work with the GDC to understand the nature and requirements of the panel activities. * Be able to provide advice to the GDC on design or approach to activities to ensure the robustness of results. * Consider and define whether a longitudinal cohort as part of the panel is possible, and if this is the case, explain how this would be achieved, the advantages of having such a cohort and how this could be used. * Be able to manage and coordinate the end-to-end process of panel and activity recruitment. Element 2: Undertaking Panel Activities A2.20 When the GDC wishes to use the either of the panels for activities, the GDC will request a fixed price quotation based on a detailed activity specification - request for quotation (RFQ). The RFQ will include all the typical relevant information to be able to price the activity to meet the specific requirements identified by the GDC. A2.21 As well as providing participants for each activity, if delivering the activity, the successful bidder/s will need to manage the end-to-end activity, which needs to include but not limited to: * Selection of the participants for the panel activity. * Data protection impact assessment, including consideration of consent, disclosure, data handling, analyses, reporting and retention. * Provide a robust and detailed work plan for each panel activity. * Invitations and management of the cohort for the panel activity to ensure that the activity is undertaken to the agreed timelines. * Design and gain approval for the approach to delivering panel activities. * Undertake the activity. * Provide the outputs from the panel activity as specified and agreed. A2.22 The successful bidder/s will need to provide the subject matter expertise needed for call down activities which will vary, from social research, to market research, to system, process and product development. Bidders can provide this through partnering to obtain the subject matter expertise.

Lot Information

Registrant Panel Requirements

There are two distinct elements to the registrant panel requirements, element 1 and element 2. Element 1: Recruiting and Maintaining a GDC Registrant Panel involves the recruitment, development and maintenance of a GDC registrant panel that can be called upon to participate in a range of activities. Element 2: Undertaking Registrant Panel Activities involves the management of the end-to-end activity which needs to include, but not limited to: - Selection of the participants for the panel activity. - Data protection impact assessment, including consideration of consent, disclosure, data handling, analyses, reporting and retention. - Provide a robust and detailed work plan for each panel activity. - Invitations and management of the cohort for the panel activity to ensure that the activity is undertaken to the agreed timelines. - Design and gain approval for the approach to delivering panel activities. - Undertake the activity. - Provide the outputs from the panel activity as specified and agreed.

Renewal: The contract will run for an initial two years with the option to renew annually for a further two years.

Student Panel Requirements

There are two distinct elements to the student panel requirement: Element 1: Recruiting and Maintaining a GDC Student Panel. The successful bidder/s must be able to recruit, develop and maintain a GDC student panel that can be called upon to participate in a range of activities. Element 2: Undertaking Student Panel Activities . As well as providing participants for each activity, if delivering the activity, the successful bidder/s will need to manage the end-to-end activity, which needs to include but not limited to: - Selection of the participants for the panel activity. - Data protection impact assessment, including consideration of consent, disclosure, data handling, analyses, reporting and retention. - Provide a robust and detailed work plan for each panel activity. - Invitations and management of the cohort for the panel activity to ensure that the activity is undertaken to the agreed timelines. - Design and gain approval for the approach to delivering panel activities. - Undertake the activity. - Provide the outputs from the panel activity as specified and agreed.

Renewal: The contract will run for an initial two years with the option to renew annually for a further two years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058d4d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011365-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

73000000 - Research and development services and related consultancy services

73200000 - Research and development consultancy services

73210000 - Research consultancy services

73300000 - Design and execution of research and development

79311000 - Survey services

79315000 - Social research services

79320000 - Public-opinion polling services

79330000 - Statistical services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£720,000 £500K-£1M
Lots Value
£720,000 £500K-£1M
Awards Value
£576,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Feb 20261 weeks ago
Submission Deadline
26 Sep 2025Expired
Future Notice Date
Not specified
Award Date
13 Jan 20261 months ago
Contract Period
27 Feb 2026 - 26 Feb 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GENERAL DENTAL COUNCIL
Contact Name
Olalekan Odefadehan
Contact Email
procurement@gdc-uk.org
Contact Phone
020 7167 6282

Buyer Location

Locality
LONDON
Postcode
W1G 8DQ
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

COMMUNITY RESEARCH

UNIVERSITY OF MANCHESTER

Open Contracting Data Standard (OCDS)

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                "amountGross": 576000,
                "currency": "GBP"
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            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
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            ],
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                            "scheme": "CPV",
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                        {
                            "region": "UK",
                            "country": "GB",
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                    ],
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                }
            ],
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                "endDate": "2026-02-18T23:59:59+00:00"
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                "maxExtentDate": "2030-02-26T23:59:59Z"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The contract can be extended for additional 2 years(on annual basis ) if it is still fit for purpose"
            },
            "hasOptions": true,
            "options": {
                "description": "The panel can be used to procure research in which an RFQ will be issued"
            },
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                }
            ],
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            "milestones": [
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                    "type": "futureSignatureDate",
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        }
    ]
}