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SEND Disagreement Resolution and Mediation Service

Knowsley Council

This public procurement record has 3 releases in its history.

Award

01 Dec 2025 at 12:59

UK7 - Contract Details Notice
TenderUpdate

29 Aug 2025 at 10:13

UK4 - Tender Notice
Tender

27 Aug 2025 at 20:33

UK4 - Tender Notice
Summary of the contracting process

Knowsley Council has completed the procurement process for the "SEND Disagreement Resolution and Mediation Service" under the legal framework UKPGA 2023/54. The contract, aimed at providing services related to social work and community, social and personal services, was awarded through an open competition under the light touch regime. Located in Huyton, the procurement process involved an active tender stage with a submission deadline on 22nd September 2025. The contract began on 1st December 2025 and will extend until 30th November 2028, with an option for a 24-month extension. This opportunity was managed as a below-threshold procurement, reflecting a gross value of £270,000.

This contract offers significant business growth prospects, particularly for small and medium enterprises (SMEs) specialising in mediation services, social work, or related community services. WHY MEDIATE LIMITED, an SME, secured the award, signalling opportunities for similarly structured businesses with expertise in these areas. The procurement focused on strategic partnerships aiming to address community needs and enhance service delivery within the region, providing a valuable platform for enterprises seeking to expand their portfolio within the public sector. Competing businesses would benefit from experience in handling complex social mediation cases, thus contributing to resolving special educational needs and disability disagreements effectively.

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Notice Information

Notice Title

SEND Disagreement Resolution and Mediation Service

Notice Description

SEND Disagreement Resolution and Mediation Service Project information - DN788627

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058ef0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078476-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85300000 - Social work and related services

85310000 - Social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£225,000 £100K-£500K
Lots Value
£225,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£225,000 £100K-£500K

Notice Dates

Publication Date
1 Dec 20258 months ago
Submission Deadline
22 Sep 2025Expired
Future Notice Date
Not specified
Award Date
24 Nov 20259 months ago
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Knowsley Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUYTON
Postcode
L36 9YU
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
TLD7 Merseyside
Local Authority
Knowsley
Electoral Ward
Roby
Westminster Constituency
Knowsley

Supplier Information

Number of Suppliers
1
Supplier Name

WHY MEDIATE LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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