Tender

Salesforce Implementation Partner

BERNICIA GROUP

This public procurement record has 1 release in its history.

Tender

01 Sep 2025 at 14:30

UK4 - Tender Notice
Summary of the contracting process

The Bernicia Group is currently in the tender stage of a public procurement process seeking a Salesforce Implementation Partner. This opportunity is primarily located in the UK, specifically within the region UKC (United Kingdom Central). The project requires a partner with extensive experience in Salesforce Service Cloud, Community Cloud, and Field Services. This is a competitive selective procedure with the expression of interest deadline set for 1st October 2025, and the enquiry period ending on 20th September 2025. The awarded contract will commence on 14th November 2025 and could potentially extend until 13th November 2030, including provisions for renewal.

This tender presents a substantial opportunity for IT service providers specialising in Salesforce implementations. The contract, valued at close to £1 million, is a prime opportunity for businesses to showcase their technical expertise and ability to manage complex, multi-team projects. Companies experienced in engaging in competitive dialogues and delivering high-standard services to public undertakings would find this project highly suitable. By aligning their business development strategy with the project’s objectives and conditions of participation, qualified bidders have the potential not only to secure a significant deal but also to enhance their profile within the public sector IT landscape.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Salesforce Implementation Partner

Notice Description

Bernicia are looking for an experienced IT partner with extensive and proven track record of Salesforce Service Cloud, Community Cloud and Field Services.

Lot Information

Lot 1

Renewal: Must be issued at least 30 days prior to the anniversary date and in periods of no more than 12 months at a time.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059181
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052885-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£999,998 £500K-£1M
Lots Value
£999,998 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20255 months ago
Submission Deadline
20 Sep 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Nov 2025 - 13 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BERNICIA GROUP
Contact Name
Kerry Hunter
Contact Email
procurement@bernicia.com
Contact Phone
07977639999

Buyer Location

Locality
ASHINGTON
Postcode
NE6 3XF
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Walker
Westminster Constituency
Newcastle upon Tyne East and Wallsend

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-059181-2025-09-01T15:30:54+01:00",
    "date": "2025-09-01T15:30:54+01:00",
    "ocid": "ocds-h6vhtk-059181",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-MPR-7711",
            "name": "Bernicia Group",
            "identifier": {
                "scheme": "GB-MPR",
                "id": "7711"
            },
            "address": {
                "streetAddress": "Oakwood Way, Ashwood Business Park",
                "locality": "Ashington",
                "postalCode": "NE63 XF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC22"
            },
            "contactPoint": {
                "name": "Kerry Hunter",
                "email": "procurement@bernicia.com",
                "telephone": "07977639999"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.bernicia.com",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicUndertaking",
                        "description": "Public undertaking"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-MPR-7711",
        "name": "Bernicia Group"
    },
    "tender": {
        "id": "BG-PREF0031",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Salesforce Implementation Partner",
        "description": "Bernicia are looking for an experienced IT partner with extensive and proven track record of Salesforce Service Cloud, Community Cloud and Field Services.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72222300",
                        "description": "Information technology services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 999998,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "We anticipate that the flexible procedure is likely to be as follows but Bernicia reserve the right to alter or change this depending on the outcome of the previous step. Step 1 outlines the conditions of participation for the project. Step 2 will be conducted via competitive dialogue with qualifying bidders from Step 1. Step 3 will be final ITT although Step 2 maybe repeated if necessary."
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "Submissions must be sent via our e-procurement portal at https://in-tendhost.co.uk/bernicia/aspx/Home",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2025-10-01T12:00:00+01:00",
        "enquiryPeriod": {
            "endDate": "2025-09-20T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-10-31T23:59:59+00:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 999998,
                    "currency": "AED"
                },
                "awardCriteria": {
                    "weightingDescription": "Each stage of this tender will be reviewed independently and in isolation. Full details will be provided within the ITT document at each stage.",
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Simple description",
                            "description": "Each stage of this tender will be reviewed independently and in isolation. Full details will be provided within the ITT document at each stage."
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2025-11-14T00:00:00+00:00",
                    "endDate": "2028-11-13T23:59:59+00:00",
                    "maxExtentDate": "2030-11-13T23:59:59+00:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Must be issued at least 30 days prior to the anniversary date and in periods of no more than 12 months at a time."
                }
            }
        ],
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "E-procurement system",
                "url": "https://in-tendhost.co.uk/bernicia/aspx/Home"
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "052885-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/052885-2025",
                "datePublished": "2025-09-01T15:30:54+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "All valid, undisputed invoices will be paid within 30 days of receipt by bacs transfer."
        },
        "riskDetails": "Some financial and operation risks have been identified for this project, as there are some key dependencies around resource and the fact that it spans multiple teams. A full risk register will be kept in place throughout this project and risk assessments will be carried out to ensure clear communications and reviews to minimise delays and miscommunications."
    },
    "language": "en"
}