This public procurement record has 3 releases in its history.

Award

14 Aug 2026 at 10:17

Award

05 Feb 2026 at 11:44

Planning

03 Sep 2025 at 15:26

Summary of the contracting process

The London Borough of Hackney commissioned a healthcare-related substance use services framework, covering health and social care support in Hackney and London. The 13 service areas included culturally sensitive support for Black, South Asian, Jewish, Gypsy, Roma and Traveller populations and other minoritised ethnic communities; bespoke interventions for people who reject core substance use services; support for people experiencing intersectional discrimination, including sexualised drug use and self-procured hormone injecting; mental health and substance use support; women’s gender-informed services; physical health support; alcohol-use assessment and engagement; hospital-based support, including 24/7 discharge and inpatient assistance; and technology-based engagement, assessment and support. The procurement category is health services (CPV 85100000), with related social work services (CPV 85300000).

This completed procurement used an open procedure to establish a framework agreement. Contracts were signed on 5 February 2026. The awarded contract values were £1,015,000 for lots 1, 2, 4, 5 and 9; £615,000 for lot 6; £320,000 for lot 7; £1,275,000 for lot 8; and £485,000 for lot 10. Lot 3, Jewish population support, and lots 11 to 13, covering harmful alcohol use, hospital support and technology-based approaches, were unsuccessful. Awards were made to Support When it Matters, Turning Point Services Limited, City and Hackney Mind, Peace by Piece Inner Therapy, The People’s Recovery Project, The Love Tank CIC and East London NHS Foundation Trust, with multiple suppliers on some lots. Evaluation was based entirely on quality, with cost weighted at zero. Framework terms were two years with two possible 12-month extensions.

This procurement shows demand for specialist, clinically informed and community-based substance use services tailored to distinct populations and barriers to engagement. Relevant competitors would need credible expertise in culturally competent delivery, harm reduction, mental health and substance use, women’s services, LGBTQ+ and intersectional discrimination support, alcohol interventions, physical healthcare, hospital discharge and inpatient liaison, or digital engagement. The awarded supplier mix indicates that Hackney values both established health and social care organisations and specialist community or voluntary-sector providers. Capability to work across Hackney and London, collaborate with core substance use services and hospitals, and provide reliable support for complex or underserved groups would be important. The emphasis on quality rather than price means evidence of outcomes, safeguarding, clinical governance, partnership working and user-centred delivery would be central to competing for comparable requirements.

How relevant is this notice?

Notice Title

Framework for Healthcare-Related Substance Use Services

Notice Description

Framework for the Provision of Healthcare related Substance Use Services

Lot Information

Culturally Sensitive Substance Use Support- Black People

Lot 1 - Culturally Sensitive Substance Use Support- Black People

Renewal: The framework agreement for healthcare-related substance use services will be for a maximum period of t wo ( 2) years (with the option of two (2) separate twelve (12) month extensions )

Culturally Sensitive Substance Use Support- South Asian

Culturally Sensitive Substance Use Support- South Asian

Renewal: 2 years+1+1

Culturally Sensitive Substance Use Support- Jewish Populations

Culturally Sensitive Substance Use Support- Jewish Populations

Renewal: 2 years + 1 + 1

Culturally Sensitive Substance Use Support- Gypsy Roma Traveller Populations

Lot 4 - Culturally Sensitive Substance Use Support- Gypsy Roma Traveller Populations

Renewal: 2 years + 1 year + 1 year

Culturally Sensitive Substance Use Support - Minoritised Ethnic Communities

Lot 5 - Culturally Sensitive Substance Use Support - Minoritised Ethnic Communities

Renewal: 2 years + 1 year + 1 year

Bespoke Intervention For Individuals Rejecting Core Substance Use Support

Lot 6 - Bespoke Intervention For Individuals Rejecting Core Substance Use Support

Renewal: 2 years + 1 year + 1 year

Support For Individuals Experiencing Intersectional Discrimination Engaging In Drug Use- Including Sexualised Drug Use, Self Procured Hormone Injecting And Other Forms Of Drug Use Which Individuals Feel Is Not Effectively Supported By Core Substance Use Services

Support For Individuals Experiencing Intersectional Discrimination Engaging In Drug Use- Including Sexualised Drug Use, Self Procured Hormone Injecting And Other Forms Of Drug Use Which Individuals Feel Is Not Effectively Supported By Core Substance Use Services

Renewal: 2 years + 1 year + 1 year

Mental Health And Substance Use Co-Occurring Support

Mental Health And Substance Use Co-Occurring Support

Renewal: 2 years + 1 year + 1 year

Gender Informed Substance Use Support Services For Women

Gender Informed Substance Use Support Services For Women

Renewal: 2 years + 1 year + 1 year

Physical Health Support For Individuals Engaged In Harmful And Dangerous Substance Use

Lot 10 - Physical Health Support For Individuals Engaged In Harmful And Dangerous Substance Use

Renewal: 2 years + 1 year + 1 year

Assessment, Engagement And Support For Individuals Engaged In Harmful Alcohol Use With Functional Barriers To Engagement

Lot 11 - Assessment, Engagement And Support For Individuals Engaged In Harmful Alcohol Use With Functional Barriers To Engagement

Renewal: 2 years + 1 year + 1 year

Hospital Support Service For Individuals Engaged In Harmful Substance Use- 24/7 Coverage Discharge And Inpatient, Clinical Guidance Etc

Lot 12 - Hospital Support Service For Individuals Engaged In Harmful Substance Use- 24/7 Coverage Discharge And Inpatient, Clinical Guidance Etc

Renewal: 2 years + 1 year + 1 year

Technology Based Approaches To Engagement, Assessment And Support Of Individuals Engaged In Harmful Substance Use

Technology Based Approaches To Engagement, Assessment And Support Of Individuals Engaged In Harmful Substance Use

Renewal: 2 years + 1 year + 1 year

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059362
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077538-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,710,000 £1M-£10M

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
10 Sep 2025Expired
Award Date
5 Feb 20266 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
London Borough of Hackney
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI31 Camden and City of London, TLI41 Hackney and Newham

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
7
Supplier Names

City and Hackney Mind

East London NHS Foundation Trust

Peace by Piece Inner Therapy

Support When it Matters

The Love Tank CIC

The People's Recovery Project

Turning Point Services Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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