Managed IT Service RFP

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0596cb-2025-09-11T12:44:04+01:00",
    "date": "2025-09-11T12:44:04+01:00",
    "ocid": "ocds-h6vhtk-0596cb",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PVHN-2521-XHNQ",
            "name": "Advanced Research and Invention Agency",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PVHN-2521-XHNQ"
            },
            "address": {
                "streetAddress": "5 Beaconsfield St",
                "locality": "London",
                "postalCode": "N1C 4EW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI31"
            },
            "contactPoint": {
                "email": "clarifications@aria.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.aria.org.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PVHN-2521-XHNQ",
        "name": "Advanced Research and Invention Agency"
    },
    "tender": {
        "id": "ocds-h6vhtk-0596cb",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Managed IT Service RFP",
        "description": "This RFP seeks proposals from experienced Managed IT Service Providers capable of delivering secure, scalable, agile, and proactive support. We are seeking a partner who can anticipate the evolving needs of a cutting-edge R&D funding agency and provide forward-thinking solutions that enable ARIA's mission and growth. The scope is to deliver ARIA's full IT capability, including: * Delivering dependable, day-to-day operational support that scales with our growing operations. * Supporting the integration and ongoing evolution of a complex, cloud-based technology ecosystem. * Continually strengthening our security posture in line with UK-government and NCSC frameworks. * Contributing to a tech-forward, security-conscious culture through policy, training, and enablement. The total contract value for standard service delivery is anticipated to be up to PS1.25m for the initial 36-month term. This figure does not include costs for additional project support, extended hours, or pass-through costs for software and hardware - for this we anticipate an approximate additional PS1.8m for the duration of the initial term.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72222300",
                        "description": "Information technology services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 3600000,
            "amount": 3000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "See RFP document on https://www.aria.org.uk/supply-to-us for more information"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "https://aria.grantplatform.com/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-10-29T14:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2025-10-17T23:59:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-12-12T23:59:59Z"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 3600000,
                    "amount": 3000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Criteria A - Background, Profile, Experience and Expertise",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Criteria B - Your Approach to Service Delivery",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Criteria C - Demonstration of Resource",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Criteria D - Commercial Proposal",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-02-02T00:00:00Z",
                    "endDate": "2029-02-01T23:59:59Z",
                    "maxExtentDate": "2031-02-02T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The initial term of the contract will be 36 months. ARIA reserves the right to extend the contract by up to an additional 24 months, in 12-month increments, subject to mutual agreement and continued satisfactory performance."
                },
                "hasOptions": true,
                "options": {
                    "description": "As above, ARIA reserves the right to extend the contract by up to an additional 24 months, in 12-month increments subject to mutual agreement and continued satisfactory performance. There will also be options for additional project support, extended hours, or pass-through costs for software and hardware - for this we anticipate an approximate additional PS1.8m for the duration of the initial term."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "url": "https://www.aria.org.uk/media/qxpjdcjv/rfp-managed-it-service-2025.pdf"
            },
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "A supplementary bidder pack with more detail about our IT environment, including specific tools, devices, ecosystem and governance data, can be provided upon request but will require bidders to sign a non-disclosure agreement (NDA). The template NDA can be found here - https://aria.org.uk/media/n1jgitlq/aria-mutual-nda-for-rfp-it-managed-service-2025.pdf, please note the terms are non-negotiable and due diligence will be conducted on the bidder. Please email clarifications@aria.org.uk to request the NDA for signing."
            },
            {
                "id": "055064-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/055064-2025",
                "datePublished": "2025-09-09T14:35:45+01:00",
                "format": "text/html"
            },
            {
                "id": "055796-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/055796-2025",
                "datePublished": "2025-09-11T12:44:04+01:00",
                "format": "text/html"
            }
        ],
        "amendments": [
            {
                "id": "055796-2025",
                "description": "Correction to estimated value to match the information provided in the RFP."
            }
        ]
    },
    "language": "en"
}