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Community Equipment

London Borough of Hammersmith and Fuham (LBHF)

This public procurement record has 3 releases in its history.

Award

13 Aug 2026 at 11:39

UK7 - Contract Details Notice
Award

22 Sep 2025 at 16:05

UK6 - Contract Award Notice
Award

10 Sep 2025 at 09:07

UK5 - Transparency Notice
Summary of the contracting process

London Borough of Hammersmith and Fulham commissioned community equipment services for adults and children. The requirement covers supplying, distributing, maintaining and collecting equipment that supports independence, hospital discharge and care at home. This is a health and social care service, classified under CPV 85000000. The work is for the borough and its local care users, with equipment provided and managed as part of an end-to-end service rather than supplied as a one-off purchase. Relevant providers are likely to include community equipment specialists, health and social care service organisations, equipment distributors, maintenance providers and collection or logistics operators able to support both adult and children’s services. The requirement is treated as a light-touch service regime and was arranged by the borough as a public authority.

The procurement is complete and was awarded directly to Provide Care Solutions Limited, an SME. The award date was 17 September 2025, and the contract was signed on 22 September 2025. The contract runs from 22 September 2025 to 21 September 2027, with an option for a further 12 months, subject to satisfactory performance. Its gross value is £7.6 million, including tax. The direct award was justified after NRS entered official receivership following financial difficulties, leaving insufficient time for a full procurement; the requirement’s scope and complexity also prevented a shortened competition. There was one completed lot. The award is above the relevant threshold, and the procurement used an urgency rationale rather than a competitive tender evaluation.

This award demonstrates sustained local demand for a managed community equipment service combining product supply with distribution, maintenance and collection. A credible future competitor would need a dependable equipment portfolio suitable for adults and children, together with the operational capacity to deliver, install or distribute items, maintain them throughout use and recover them when no longer required. Experience supporting independent living, hospital discharge and care at home would be directly relevant. Providers should be able to coordinate health and social care users, manage changing requirements and maintain reliable records across the equipment lifecycle. The incumbent is an SME, indicating that delivery at this scale is achievable by a focused specialist rather than only by a large national contractor. Performance management and resilience would be important in a restricted market.

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Notice Information

Notice Title

Community Equipment

Notice Description

Provision of community equipment to support independence, hospital discharge, and care at home for adults and children, includes supply, maintenance and collection of items.

Procurement Information

NRS informed the consortium in July 2025 that it will be unable to continue to fulfil its contracts with effect from the 31 July 2025 owing to financial difficulties. NRS went into official receivership via court order on 1st August 2025. The scope and complexities of requirement means that it is not possible to carry out a procurement even with shortened timeframes. A direct award is the only viable option.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059726
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077161-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£7,600,000 £1M-£10M
Contracts Value
£7,600,000 £1M-£10M

Notice Dates

Publication Date
13 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Sep 202511 months ago
Contract Period
22 Sep 2025 - 21 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hammersmith and Fuham (LBHF)
Additional Buyers

London Borough of Hammersmith and Fuham

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Supplier Information

Number of Suppliers
1
Supplier Name

PROVIDE CARE SOLUTIONS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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