Notice Information
Notice Title
HWE Non-Emergency Patient Transport Service - EEAST
Notice Description
ransportation due to their medical condition and whose condition is not considered an 'emergency'. The purpose of the Non-Emergency Patients Transport Service (NEPTS) is to provide safe, appropriate and dignified non-emergency patient transport that enables eligible patients to travel to and from healthcare settings in a reasonable time and in reasonable comfort, in appropriate vehicles with appropriately trained staff, without detriment to their condition.<br/>To confirm as per the PSR direct award process C, the existing provider is satisfying the existing contract, delivering a good service, meeting all KPIs, with no quality concerns and good outcomes and has very good feedback from patients and are likely to satisfy the new contract, and the proposed contracting arrangements are not changing from the existing contract.
Lot Information
Lot 1
Non-emergency patient transport service (NEPTS) comprises the movement of patients who require transportation due to their medical condition and whose condition is not considered an 'emergency'. The purpose of the Non-Emergency Patients Transport Service (NEPTS) is to provide safe, appropriate and dignified non-emergency patient transport that enables eligible patients to travel to and from healthcare settings in a reasonable time and in reasonable comfort, in appropriate vehicles with appropriately trained staff, without detriment to their condition.
Where the Eligibility Criteria are met, the PTS is responsible for safely and effectively transporting eligible patients to, from and between NHS-funded healthcare facilities in a timely manner in support of their health care. The service is also responsible for providing relevant care and support including escorting frail and vulnerable patients to and from the location at which their care is delivered, such as a specific ward or department within a hospital site and helping them with booking in where this is indicated or requested.
There is no material changes to the new contract. The current contract has got two separate service specifications for Hertfordshire and West Essex place based.
Based on the total NEPTS activity 70% is healthcare related and the rest is non healthcare element.
Options: Potential for a 18 months extension following the end of the one year contract
Procurement Information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 24/09/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-059913
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/059524-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85100000 - Health services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £26,049,600 £10M-£100M
Notice Dates
- Publication Date
- 25 Sep 20255 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 10 Sep 20255 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD
- Contact Name
- Bala Balasubramaniam
- Contact Email
- hweicbhv.procurementteam@nhs.net
- Contact Phone
- +44 1923244366
Buyer Location
- Locality
- MARLOWES, HEMEL HEMPSTEAD
- Postcode
- HP1 1DN
- Post Town
- Hemel Hempstead
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH27 South West Hertfordshire
- Delivery Location
- TLH23 Hertfordshire CC
-
- Local Authority
- Dacorum
- Electoral Ward
- Hemel Hempstead Town
- Westminster Constituency
- Hemel Hempstead
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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