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UK7 Contract Details Notice for Debt Collection Services Procurement - Lot 1 Initial Collection

Home Office

This public procurement record has 12 releases in its history.

Award

12 May 2026 at 10:30

UK7 - Contract Details Notice
TenderCancellation

10 Apr 2026 at 16:51

UK12 - Procurement Termination Notice
AwardUpdate

27 Mar 2026 at 09:27

UK6 - Contract Award Notice
AwardUpdate

25 Mar 2026 at 11:09

UK6 - Contract Award Notice
AwardUpdate

10 Mar 2026 at 15:49

UK6 - Contract Award Notice
AwardUpdate

10 Mar 2026 at 13:08

UK6 - Contract Award Notice
AwardUpdate

09 Mar 2026 at 15:57

UK6 - Contract Award Notice
AwardUpdate

09 Mar 2026 at 15:55

UK6 - Contract Award Notice
Award

27 Feb 2026 at 18:33

UK6 - Contract Award Notice
Award

27 Feb 2026 at 18:32

UK6 - Contract Award Notice
TenderUpdate

29 Sep 2025 at 15:31

UK4 - Tender Notice
Tender

15 Sep 2025 at 09:09

UK4 - Tender Notice
Summary of the contracting process

The Home Office has concluded a procurement process for the provision of debt collection services, specifically targeting early-stage recovery activities. The contract titled "UK7 Contract Details Notice for Debt Collection Services Procurement - Lot 1 Initial Collection" was awarded to Oriel Collections Ltd, a small or medium-sized enterprise (SME) based in Cheltenham. This contract falls under the services category and encompasses non-legal attempts to recover outstanding debts owed to the Home Office, including contacting debtors via telephone, email, and letter, along with payment plan negotiations. The procurement method employed was an open, below-threshold competition, adhering to the procurement guidelines stipulated in UK legislation under the Procurement Act 2023. The contract is set to run from 23 April 2026 to 20 July 2029, with a potential extension up to 19 July 2030, if necessary. The Home Office, located in London, is the contracting authority overseeing this procurement.

This tender presents lucrative opportunities for businesses specialising in debt collection services, especially those equipped to engage in initial, non-legal debt recovery processes. SME entities like Oriel Collections Ltd are particularly well-positioned to compete, given their ability to tailor and swiftly implement contact and negotiation strategies that can enhance recovery rates and streamline debtor payment processes. The active engagement in a competitive open procurement environment allows such businesses to showcase their capabilities and potentially secure long-term partnerships with major government departments like the Home Office. Companies with a keen focus on debtor engagement, tracing, and repayment management will find an excellent growth avenue through such public procurement opportunities.

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Notice Information

Notice Title

UK7 Contract Details Notice for Debt Collection Services Procurement - Lot 1 Initial Collection

Notice Description

This is an Below Threshold concession contract under the Procurement Act 2023. This Contract Details Notice relates to Debt Collection Services Lot 1 - Initial Collection, which covers early-stage debt recovery activity, including debtor contact by telephone, email, and letter; negotiation of payment plans; and non-legal recovery of outstanding debt owed to the Home Office.

Lot Information

Initial Collection

Renewal: The contract will include an implementation and mobilisation period, with services expected to commence by the end of April 2026. A single optional 1-year extension is available, which may be exercised to ensure continuity of service during reprocurement or in response to operational or policy changes.

Litigation and Enforcement

This lot covers litigation, legal escalation and enforcement services, including issuing proceedings, obtaining court judgments, and taking enforcement action to recover debts on behalf of the Home Office.

Renewal: The contract will include an implementation and mobilisation period, with services expected to commence by the end of April 2026. A single optional 1-year extension is available, which may be exercised to ensure continuity of service during reprocurement or in response to operational or policy changes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0599e4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043341-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services

CPV Codes

66000000 - Financial and insurance services

75231240 - Probation services

75242000 - Public law and order services

75242100 - Public-order services

75242110 - Bailiff services

79100000 - Legal services

79140000 - Legal advisory and information services

79940000 - Collection agency services

79941000 - Toll-collection services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
£2,000,000 £1M-£10M
Awards Value
£501,636 £500K-£1M
Contracts Value
£244,151 £100K-£500K

Notice Dates

Publication Date
12 May 20264 months ago
Submission Deadline
31 Oct 2025Expired
Future Notice Date
Not specified
Award Date
27 Feb 20267 months ago
Contract Period
23 Apr 2026 - 20 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active, Cancelled

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

Oriel Collections Limited

Moriarty Law Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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