General Dental Services and Unscheduled (Urgent Treatment) for Lot 1 Holt and Wells-next-the-Sea Lot 2 - Thetford

{
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    "id": "ocds-h6vhtk-059b25-2025-09-29T16:14:32+01:00",
    "date": "2025-09-29T16:14:32+01:00",
    "ocid": "ocds-h6vhtk-059b25",
    "description": "This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.<br/><br/>The Contracting Authority will be using an eTendering system for this procurement exercise. Further information and the ITT documentation can be found via the 'Live Opportunities' list on the e-tendering system at the following link:<br/><br/>https://atamis-1928.my.salesforce-sites.com/?SearchType=Projects<br/><br/>You can also register your interest via this page. You can search for the opportunity by entering the following contract reference: C389490: General Dental Services and Unscheduled (Urgent Treatment) for Lot 1 Holt and Wells-next-the-Sea Lot 2 - Thetford.<br/><br/>The Basic Selection Questions are Pass/Fail and the award criteria for the Key Criteria Questions are as follows and these will be scored on a 0-5 scoring mechanism;<br/><br/>Key Criteria 1: Quality and Innovation: 46.00%<br/>Key Criteria 2: Value: 5.00% <br/>Key Criteria 3: Integration, Collaboration and Services Sustainability: 6.00%<br/>Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice: 33.00%<br/>Key Criteria 5: Social Value: 10.00%<br/><br/>The evaluation stages are as follows;<br/><br/>Stage 1: Preliminary compliance review<br/>Stage 2: Evaluation of the Basic Selection Question<br/>Stage 2a: Moderation<br/>Stage 2b: Clarification<br/>Stage 2c: Re-Moderation if required<br/>Stage 3: Evaluation of Key Criteria Questions<br/>Stage 3a: Moderation<br/>Stage 3b: Clarification<br/>Stage 3c: Re-Moderation if required<br/><br/>Neither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the Contracting Authority intends to hold itself bound by any of the Regulations.<br/><br/>Please see published procurement documentation for further details.",
    "initiationType": "tender",
    "tender": {
        "id": "AG25511",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "General Dental Services and Unscheduled (Urgent Treatment) for Lot 1 Holt and Wells-next-the-Sea Lot 2 - Thetford",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "85131000",
            "description": "Dental-practice services"
        },
        "mainProcurementCategory": "services",
        "description": "NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) is inviting suitably qualified and experienced providers to deliver General Dental Services and Unscheduled (Urgent Treatment) Dental Services for Lot 1 Holt and Wells - next - the - Sea and Lot 2 - Thetford.<br/><br/>The service will be required to offer NHS General Dental Services across the relevant treatment Bands (Bands 1, 2 and 3), in addition to offering unscheduled care (urgent treatment) appointments. The Commissioner would like to procure the Services under an NHS General Dental Services Contract. <br/><br/>The aim of the service is to provide General Dental Services and Unscheduled Care (Urgent Treatment) in Holt, Wells-next-the-Sea and Thetford which will enable improved access and reduction in health inequalities in these coastal areas.<br/><br/>Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Provider/s responsibility to source suitable premises for the delivery of these services. The premises solution needs to be provided in line with NHS England Clinical Standards in locations that promote access. Access should be considered for those arriving on foot, bicycle, wheelchair, mobility scooters, by car or by public transport, with services being accessible by all.<br/><br/>As part of the tender exercise, Providers will need to provide evidence of their premises solution, ensuring that they are in the specified locations (Holt, Wells-next-the-Sea and Thetford).<br/><br/>The Services are intended to be provided from 1st April 2026 and as these will be delivered under a NHS General Dental Services Contract, the contracts will have no end date. <br/><br/>Note - the Estimated Total Value in section II.1.5.1 - Estimated Total Value is based on the annual contract value of both Lot 1 and 2 combined as the General Dental Services contract has no end date and is held in perpetuity.<br/><br/>Please note the deadline for responses to the Competitive Process is 10:00am on Wednesday 22nd October 2025.",
        "value": {
            "amount": 1206165,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The Commissioner expects the service to be delivered from two sites, one in Holt and one in Wells (this will be delivered as one contract).<br/><br/>The estimated annual contract value for the service is PS706,165 which include approximately 18,559 UDAs and approximately 2 unscheduled care sessions per week.<br/><br/>Please note: The Services are intended to be provided from 1st April 2026 and as this is an NHS General Dental Services Contract, the contract will have no end date, therefore please ignore the end date in section II.2.7.4 End date below.",
                "status": "active",
                "title": "Lot 1 - Holt and Wells - next - the - Sea",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "value": {
                    "amount": 706165,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2040-03-31T23:59:59Z"
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false
            },
            {
                "id": "2",
                "title": "Lot 2 - Thetford",
                "description": "The Commissioner expects the service to be delivered from one site, which is to be located in Thetford.<br/><br/>The estimated annual contract value for the service is PS500,000 this is likely to include approximately 12,574 UDAs and approximately 2 unscheduled care sessions per week<br/><br/>The Services are intended to be provided from 1st April 2026 and as this is an NHS General Dental Services Contract, the contract will have no end date, therefore please ignore the end date in section II.2.7.4 End date below.",
                "awardCriteria": {
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                },
                "value": {
                    "amount": 500000,
                    "currency": "GBP"
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                "status": "active"
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        "items": [
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                "deliveryAddresses": [
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                        "region": "UKH16"
                    },
                    {
                        "region": "UKH16"
                    }
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                "deliveryLocation": {
                    "description": "Holt and Wells - next - the - Sea"
                },
                "relatedLot": "1"
            },
            {
                "id": "2",
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                "deliveryLocation": {
                    "description": "Thetford"
                },
                "relatedLot": "2"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-09-24T00:00:00+01:00",
            "atypicalToolUrl": "https://health-family.force.com/s/Welcome"
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        "submissionMethod": [
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        "submissionMethodDetails": "https://health-family.force.com/s/Welcome",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Key points for consideration for interested providers are that they: -<br/><br/>1. Must already be a current provider for dental services or have necessary experience.<br/>2. Already be CQC registered or with the imminent intention to become registered with the CQC within the mobilisation period.<br/>3. Must be willing to work with system partners (e.g. 111 or other primary care providers) who will signpost patients to the service.<br/>4. Must have suitable premises (please refer to procurement documentation for further details) or plans in place.",
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        "procurementMethodDetails": "Open procedure",
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        "bidOpening": {
            "date": "2025-10-22T10:00:00+01:00"
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        "hasRecurrence": false
    },
    "parties": [
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            "id": "GB-FTS-139394",
            "name": "NHS Norfolk and Waveney Integrated Care Board",
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                "legalName": "NHS Norfolk and Waveney Integrated Care Board"
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            "address": {
                "streetAddress": "8th Floor, County Hall, Martineau Lane",
                "locality": "Norwich",
                "region": "UKH15",
                "postalCode": "NR1 2DH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Neelam Saroe",
                "email": "neelamsaroe@nhs.net",
                "url": "https://health-family.force.com/s/Welcome"
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            "roles": [
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            "details": {
                "url": "https://www.improvinglivesnw.org.uk/",
                "buyerProfile": "https://www.improvinglivesnw.org.uk/",
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            "id": "GB-FTS-123151",
            "name": "NHS England Independent Patient Choice and Procurement Panel",
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                "locality": "London",
                "postalCode": "SE1 8UG",
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            "roles": [
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            "details": {
                "url": "https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/"
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    "buyer": {
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