Tender

Victim Services

THE POLICE AND CRIME COMMISSIONER FOR DEVON AND CORNWALL AND THE ISLES OF SCILLY

This public procurement record has 5 releases in its history.

TenderCancellation

24 Nov 2025 at 14:59

Tender

11 Nov 2025 at 15:11

PlanningUpdate

29 Sep 2025 at 12:49

PlanningUpdate

22 Sep 2025 at 12:01

Planning

16 Sep 2025 at 15:22

Summary of the contracting process

The procurement process initiated by The Police and Crime Commissioner for Devon and Cornwall and the Isles of Scilly concerns the provision of Victim Services, aimed at supporting adult victims of crime, anti-social behaviour, and standard risk domestic abuse across Devon, Cornwall, and the Isles of Scilly. Although initially active, this procurement was cancelled as of 24 November 2025, citing the need for clearer requirement specifications to ensure transparency and fairness for all potential suppliers. A new opportunity is expected to be released after revisions. The procurement method employed was an open procedure under the category of community, social, and personal services. The anticipated start date for service delivery was set as 1 May 2026, with the tender phase originally concluding on 19 December 2025.

This procurement opportunity is particularly advantageous for businesses specialising in community and social services, especially those with a focus on providing trauma-informed support, advocacy, and safety planning. Small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are encouraged to participate, given the light-touch regime allowing for engagement in advocacy and casework. The upcoming revised tender could constitute a significant opportunity for businesses operating or aspiring to expand within the South West of England, offering the chance to contribute to the regional priorities of safe, resilient, and connected communities. Business growth can be achieved through long-term service delivery, as the contract includes an initial two-year term with options to extend up to 2030, facilitating sustained engagement and development.

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Notice Title

Victim Services

Notice Description

The Police and Crime Commissioner for Devon, Cornwall and the Isles of Scilly is looking to source a Supplier to deliver the Victim Services to support adult Victims of Crime, Anti-Social Behaviour and Standard Risk Domestic Abuse in Devon, Cornwall and the Isles of Scilly. The service is due to commence 1st May 2026.

Lot Information

Lot 1

Renewal: The Contract Term shall be for a period of two (2) years with the option to extend by a further two (2) years in 12-month increments.

Planning Information

The OPCC would like to invite suppliers to join a virtual market engagement event, via Microsoft Teams on the 6th October from 1000-1200. This will include a presentation from the OPCC about the requirement, and an open Q&A Session. A Teams invite will be sent our prior to the event. The OPCC welcomes any further Expressions of Interest to the event - please email emily.window@devonandcornwall.pnn.police.uk to register.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059b96
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076554-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services


CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£1,840,000 £1M-£10M
Lots Value
£1,840,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Nov 20253 months ago
Submission Deadline
19 Dec 2025Expired
Future Notice Date
1 Nov 2025Expired
Award Date
Not specified
Contract Period
30 Apr 2026 - 30 Apr 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Cancelled
Contracts Status
Cancelled

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR DEVON AND CORNWALL AND THE ISLES OF SCILLY
Additional Buyers

MISSING

Contact Name
Emily Window
Contact Email
emily.window@devonandcornwall.pnn.police.uk
Contact Phone
Not specified

Buyer Location

Locality
EXETER
Postcode
EX2 7HQ
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)

Local Authority
Exeter
Electoral Ward
St Loyes
Westminster Constituency
Exmouth and Exeter East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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