Tender

Monitoring of School Attendance

WOLVERHAMPTON CITY COUNCIL

This public procurement record has 4 releases in its history.

TenderUpdate

24 Dec 2025 at 15:01

Tender

27 Nov 2025 at 13:23

PlanningUpdate

24 Sep 2025 at 12:24

Planning

19 Sep 2025 at 15:31

Summary of the contracting process

Wolverhampton City Council is currently inviting tenders for the "Monitoring of School Attendance" service, aimed at improving school attendance for children and young people in care and those with Education, Health, and Care Plans placed in out-of-city placements. This active procurement is under the "services" category and follows an open competition method, with submissions allowed electronically. Organisations have until 16 January 2026 to submit their tenders, following guidelines in the Invitation to Tender documents. The contracted service is scheduled to commence on 1 April 2026 and will continue for a three-year period, with the option for a one-year extension, across the United Kingdom.

This tender presents significant business growth opportunities for providers of data collection and collation services, particularly those experienced in the educational, health and social work sectors. Businesses that can offer robust attendance monitoring solutions, including automated data extraction and alternative communication methods, are particularly well-suited to compete for this contract. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to apply. By delivering an efficient data monitoring service, suppliers can enhance their market reputation and build long-term partnerships with public sector entities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Monitoring of School Attendance

Notice Description

Monitoring of School Attendance of Children and Young People in Care and Children and Young People with an Education, Health & Care Plan (OOC). Wolverhampton City Council (the Council) has a statutory duty to monitor the school attendance of children and young people in care placed in out-of-city independent placements, and for children and young people with Education, Health and Care Plans (EHCPs) attending out-of-city education settings. This duty is primarily governed by the Education Act 1996 and relevant Department for Education (DfE) statutory guidance. To fulfil this responsibility, the Council requires a service provider capable of delivering a robust service for collecting and monitoring attendance data for these two cohorts. The overarching aim is to improve school attendance among Wolverhampton pupils placed outside the city by delivering an effective, responsive, and informative service. This will enable the Council to identify and address poor attendance early, ensuring timely intervention in cases of unauthorised absence. The provider will be expected to achieve the outcomes outlined in the performance indicators and the successful provider is expected to deliver as follows: * Implement a robust and efficient attendance monitoring service that ensures accurate and timely collection of attendance data for all education provisions. * The service should support multiple methods of data acquisition to maximise coverage and reliability. This may include: * Automated extraction of attendance data from education management systems, where integration with the school or setting's system is both feasible and secure, * Alternative communication methods, such as direct phone call with provisions or settings, to ensure attendance data is captured even where MIS integration is not possible.

Lot Information

Lot 1

Renewal: The initial term will be for 3 (three) years, with the option for 1 (one) year extensions.

Planning Information

The purpose of this Preliminary Market Engagement (PME) is to seek input from potential suppliers within the market, to establish the type of solutions and functionality that is available for a school attendance phone call monitoring solution for Children and Young People Unable to Attend School. The Provider will be expected to monitor the daily attendance of Wolverhampton Children in Care (CIC) and Children and Young People with an EHCP, educated outside the city. This includes contacting schools daily by phone to confirm attendance and notifying carers or social workers if a child is absent without authorisation. The PME will provide an opportunity for Wolverhampton City Council (WCC) to obtain an insight into how potential suppliers might approach the delivery of this service and gain an understanding into the likely level of interest from the market. If you feel that your organisation can contribute to this PME exercise, please complete the questionnaire published on the WCC e-tendering system and submit through it at www.wolverhamptontenders.com/ by 10 October 2025. For information on how to submit your response, please follow this link: https://procontracthelp.duenorth.com/ViewandRespondtoanITTasaSupplier.html Please email AP.QA@wolverhampton.gv.uk if you would like to be notified of any future events, and further information on the dates and scope of additional engagement will be communicated to you in due course. Potential suppliers will not be prejudiced by any response or failure to respond to the PME and potential suppliers that participate will not be put at an unfair advantage. Potential suppliers must also note that a response to this notice does not guarantee an invitation to participate in any future procurement that WCC may conduct. Any procurement exercise will be carried out strictly in accordance with the Procurement Act 2023. Please be aware that we are subject to the disclosure requirements of the Freedom of Information Act (FoIA) and that potentially any information we hold is liable to disclosure under that Act. For this reason, we would strongly advise that any information you consider to be confidential is labelled as such. Please note that this notice is for conducting a PME exercise and is not a call for competition. It does not formally begin the procurement process or constitute any commitment by WCC to undertake any procurement exercise or form any contractual relationship.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059e6e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086178-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

72314000 - Data collection and collation services

85000000 - Health and social work services

Notice Value(s)

Tender Value
£171,052 £100K-£500K
Lots Value
£171,052 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Dec 20252 months ago
Submission Deadline
16 Jan 2026Expired
Future Notice Date
4 Nov 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WOLVERHAMPTON CITY COUNCIL
Contact Name
Not specified
Contact Email
corporate.procurement@wolverhampton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1SH
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
Not specified

Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-059e6e-2025-12-24T15:01:51Z",
    "date": "2025-12-24T15:01:51Z",
    "ocid": "ocds-h6vhtk-059e6e",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PVBV-7568-LBLL",
            "name": "Wolverhampton City Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PVBV-7568-LBLL"
            },
            "address": {
                "streetAddress": "Civic Centre, St Peter's Square",
                "locality": "Wolverhampton",
                "postalCode": "WV1 1SH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG39"
            },
            "contactPoint": {
                "email": "corporate.procurement@wolverhampton.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.wolverhamptontenders.com",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PVBV-7568-LBLL",
        "name": "Wolverhampton City Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The purpose of this Preliminary Market Engagement (PME) is to seek input from potential suppliers within the market, to establish the type of solutions and functionality that is available for a school attendance phone call monitoring solution for Children and Young People Unable to Attend School. The Provider will be expected to monitor the daily attendance of Wolverhampton Children in Care (CIC) and Children and Young People with an EHCP, educated outside the city. This includes contacting schools daily by phone to confirm attendance and notifying carers or social workers if a child is absent without authorisation. The PME will provide an opportunity for Wolverhampton City Council (WCC) to obtain an insight into how potential suppliers might approach the delivery of this service and gain an understanding into the likely level of interest from the market. If you feel that your organisation can contribute to this PME exercise, please complete the questionnaire published on the WCC e-tendering system and submit through it at www.wolverhamptontenders.com/ by 10 October 2025. For information on how to submit your response, please follow this link: https://procontracthelp.duenorth.com/ViewandRespondtoanITTasaSupplier.html Please email AP.QA@wolverhampton.gv.uk if you would like to be notified of any future events, and further information on the dates and scope of additional engagement will be communicated to you in due course. Potential suppliers will not be prejudiced by any response or failure to respond to the PME and potential suppliers that participate will not be put at an unfair advantage. Potential suppliers must also note that a response to this notice does not guarantee an invitation to participate in any future procurement that WCC may conduct. Any procurement exercise will be carried out strictly in accordance with the Procurement Act 2023. Please be aware that we are subject to the disclosure requirements of the Freedom of Information Act (FoIA) and that potentially any information we hold is liable to disclosure under that Act. For this reason, we would strongly advise that any information you consider to be confidential is labelled as such. Please note that this notice is for conducting a PME exercise and is not a call for competition. It does not formally begin the procurement process or constitute any commitment by WCC to undertake any procurement exercise or form any contractual relationship.",
                "dueDate": "2025-10-24T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "058245-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/058245-2025",
                "datePublished": "2025-09-19T16:31:10+01:00",
                "format": "text/html"
            },
            {
                "id": "059248-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/059248-2025",
                "datePublished": "2025-09-24T13:24:58+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "CWC25142",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Monitoring of School Attendance",
        "description": "Monitoring of School Attendance of Children and Young People in Care and Children and Young People with an Education, Health & Care Plan (OOC). Wolverhampton City Council (the Council) has a statutory duty to monitor the school attendance of children and young people in care placed in out-of-city independent placements, and for children and young people with Education, Health and Care Plans (EHCPs) attending out-of-city education settings. This duty is primarily governed by the Education Act 1996 and relevant Department for Education (DfE) statutory guidance. To fulfil this responsibility, the Council requires a service provider capable of delivering a robust service for collecting and monitoring attendance data for these two cohorts. The overarching aim is to improve school attendance among Wolverhampton pupils placed outside the city by delivering an effective, responsive, and informative service. This will enable the Council to identify and address poor attendance early, ensuring timely intervention in cases of unauthorised absence. The provider will be expected to achieve the outcomes outlined in the performance indicators and the successful provider is expected to deliver as follows: * Implement a robust and efficient attendance monitoring service that ensures accurate and timely collection of attendance data for all education provisions. * The service should support multiple methods of data acquisition to maximise coverage and reliability. This may include: * Automated extraction of attendance data from education management systems, where integration with the school or setting's system is both feasible and secure, * Alternative communication methods, such as direct phone call with provisions or settings, to ensure attendance data is captured even where MIS integration is not possible.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72314000",
                        "description": "Data collection and collation services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00",
                    "maxExtentDate": "2030-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 205262,
                    "amount": 171052,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality Criteria",
                            "description": "Approach to service delivery(20%), Reporting and Working with Stakeholders(15%), Meeting KPIs(15%), Social Value(10%) and Equality, Diversity and Inclusion(5%).",
                            "numbers": [
                                {
                                    "number": 65,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Pricing Criteria",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality Criteria",
                            "description": "Approach to service delivery(20%), Reporting and Working with Stakeholders(15%), Meeting KPIs(15%), Social Value(10%) and Equality, Diversity and Inclusion(5%).",
                            "numbers": [
                                {
                                    "number": 65,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Pricing Criteria",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "The initial term will be for 3 (three) years, with the option for 1 (one) year extensions."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-11-04T23:59:59Z"
        },
        "status": "active",
        "amendments": [
            {
                "id": "059248-2025",
                "description": "The purpose of the PME has been amended to reflect the correct solution the Council is looking for as follows '... to establish the type of solutions and functionality that is available for a Digital Robot Solution' has been amended to '...to establish the type of solutions and functionality that is available for a school attendance phone call monitoring solution for Children and Young People Unable to Attend School.'"
            },
            {
                "id": "086178-2025",
                "description": "The specification has been updated to clarify requirements for compliance with UK data protection law (UK GDPR) and ICO guidance regarding international transfers of personal data. Please review the updated tender documents available at www.wolverhamptontenders.com and ensure your submission reflects these requirements. Previous submissions may be revised before the new deadline. The submission deadline has been extended to allow sufficient time for bidders to review the changes and to accommodate the festive season. The new submission deadline date is 16 January 2025."
            }
        ],
        "value": {
            "amountGross": 205262,
            "amount": 171052,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "specialRegime": [
            "lightTouch"
        ],
        "submissionMethodDetails": "Tender instructions as stipulated with in the ITT instructions. Please ensure you are registered at www.wolverhamptontenders.com to be able to access all the tender documents, registration is free.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2026-01-16T12:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2026-01-05T12:00:00Z"
        },
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "The following documents are included with in the tender pack: Appendix B: Service Specification Appendix B: Pricing Schedule Appendix D: Contract Terms and Conditions CWC25142 - Instructions to Below threshold Tender CWC25142 - Invitation to Below threshold Tender CWC25142 - Market Warming Pack",
                "url": "www.wolverhamptontenders.com"
            },
            {
                "id": "077683-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/077683-2025",
                "datePublished": "2025-11-27T13:23:57Z",
                "format": "text/html"
            },
            {
                "id": "086178-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/086178-2025",
                "datePublished": "2025-12-24T15:01:51Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}