Award

Provision of Washroom Services - Call off from ESPO Framework

DURHAM COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

22 Sep 2025 at 12:30

Award Notice
Summary of the contracting process

Durham County Council has completed a procurement process for the provision of washroom services, tendered under the ESPO Framework. The procurement, identified by the title "Provision of Washroom Services - Call off from ESPO Framework," falls under the cleaning and sanitation services category and is focused on regional delivery in the UKC14 region. Notably, this agreement replaces previous services following the takeover of Citron by Personnel Hygiene Services Limited (PHS). The award was officially made on 12th September 2025, following a limited procurement method without prior publication, as the process was deemed outside the application scope of the directive. The tender has concluded with the contract awarded to Personnel Hygiene Services Limited.

This procurement presents business growth opportunities, particularly for large-scale suppliers specialised in sanitation and hygiene services who can offer a comprehensive range of products and solutions. The nature of the contract, being a direct award call-off from a framework agreement, suggests an environment favouring businesses with proven capabilities in similar frameworks, or those capable of forming consortiums to meet regional needs. Companies with experience in providing hand dryers, sanitary waste management, and soap dispensers, amongst other related services, would be well-suited to compete in future tenders of this nature by aligning with strategic frameworks like ESPO.

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Notice Information

Notice Title

Provision of Washroom Services - Call off from ESPO Framework

Notice Description

Provision of washroom services including hand dryers, sanitary waste, nappy and incontinence waste, medical and sharps waste and soap dispensers. New contract under ESPO Framework following the takeover of Citron by PHS, which replaces all previous agreements.

Lot Information

Lot 1

Provision of washroom services including hand dryers, sanitary waste, nappy and incontinence waste, medical and sharps waste and soap dispensers. New contract under ESPO Framework following the takeover of Citron by PHS, which replaces all previous agreements. Contract call off is able to be utilised by Durham County Council and all partners with a Procurement SLA.

Procurement Information

Call off from ESPO Framework Agreement (reference 239_24).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059f0f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058497-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90900000 - Cleaning and sanitation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Zoe
Contact Email
zoe.embleton@durham.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham
Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

PERSONNEL HYGIENE SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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