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All-Age Technology Enabled Care Service

London Borough of Barking and Dagenham

This public procurement record has 7 releases in its history.

Award

08 May 2026 at 12:58

UK6 - Contract Award Notice
Tender

17 Dec 2025 at 16:16

UK4 - Tender Notice
PlanningUpdate

22 Oct 2025 at 12:07

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

22 Oct 2025 at 12:05

UK2 - Preliminary Market Engagement Notice
Planning

20 Oct 2025 at 15:47

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

23 Sep 2025 at 10:04

UK2 - Preliminary Market Engagement Notice
Planning

22 Sep 2025 at 15:30

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Barking and Dagenham has successfully awarded the "All-Age Technology Enabled Care Service" contract, intended to support residents' health, wellbeing, and social care needs through a hybrid model across two lots. The procurement was conducted using an open procedure under the light-touch regime, with the contract awarded on 1st May 2026, pending finalisation. The procurement process involved the acceptance of bids until January 2026, with the contract period slated to begin on 3rd August 2026 and potentially extend until August 2031. This project operates within the services industry category and will be delivered in Barking, UK. The buyer, the London Borough of Barking and Dagenham, will oversee implementations, supported by Alcove Ltd and Care City Innovation C.I.C as suppliers.

This tender presents substantial business growth opportunities for companies specializing in technology-enabled care services, telecommunications equipment, IT services, and social work-related services. By engaging in this procurement, businesses can expand their market presence in public sector contracts, particularly if they can deliver high standards, innovative solutions, and continuous improvements. Companies well-suited to compete should be equipped to handle comprehensive service delivery including installation, monitoring, and innovative management strategies, and are encouraged to leverage the tender's open procedure for fair and transparent competition.

How relevant is this notice?

Notice Information

Notice Title

All-Age Technology Enabled Care Service

Notice Description

The London Borough of Barking and Dagenham is commissioned an all-age Technology Enabled Care service to support residents' health, wellbeing and social care needs. The service will be delivered via a hybrid model across two Lots and will be provided by organisations that share our values and are committed to high standards, innovation and continuous improvement. Our vision is to give residents choice and control, keeping people safe and well at home for as long as possible. TEC should help residents maintain their independence, quality of life and connection to their communities, and be a routine part of how social care support is planned and delivered

Lot Information

Core Service Provision & Innovation

Renewal: If both parties are content the contract can be extended by 2 (two) 12 (twelve) month periods for a total contract period of 5 (five) years in total.

Change Management & Innovation

Renewal: If both parties are content the contract can be extended by 18 (Eighteen) months for a total contract period of 3 (Three) years in total.

Planning Information

Date: Thursday 6th November 2025 Time: 15:00-16:30 Format: Virtual (MS Teams - joining details issued to registered attendees) Invite brief: We are pleased to invite you to the second pre-market engagement session for the upcoming reprocurement of the Care Technology Service, with a specific focus on Lot 2: Change Management and Innovation Partner. This session will build on the insights and feedback gathered during our initial engagement, and will delve deeper into the role of the Strategic Transformation Partner. We aim to further explore how this partnership can support innovation, drive meaningful change, and deliver improved outcomes across the care technology landscape. Your continued input is invaluable in shaping a service that is both forward-thinking and responsive to the needs of our communities. We look forward to your participation and contributions. How to register Please register one or two attendees per organisation by Monday 1st November 2025 via: • Email: Lloyd.hunt@lbbd.gov.uk (subject: PME - All-Age Care Technology - Registration) Include: organisation name, contact details, Lot(s) of interest, intended delivery model (single supplier / consortium / Lot-specific), and any accessibility requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059f4e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042484-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

51 - Installation services (except software)

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services

CPV Codes

32500000 - Telecommunications equipment and supplies

51000000 - Installation services (except software)

72000000 - IT services: consulting, software development, Internet and support

72220000 - Systems and technical consultancy services

72222000 - Information systems or technology strategic review and planning services

72224100 - System implementation planning services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£11,735,000 £10M-£100M
Lots Value
£11,735,000 £10M-£100M
Awards Value
£4,003,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
8 May 20263 months ago
Submission Deadline
23 Jan 2026Expired
Future Notice Date
6 Nov 2025Expired
Award Date
1 May 20263 months ago
Contract Period
3 Aug 2026 - 2 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Barking and Dagenham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BARKING
Postcode
IG11 7LU
Postcode Area
Ilford
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI52 Barking & Dagenham and Havering
Delivery Location
TLI52 Barking & Dagenham and Havering
Local Authority
Barking and Dagenham
Electoral Ward
Abbey
Westminster Constituency
Barking

Supplier Information

Number of Suppliers
2
Supplier Names

Alcove Ltd

Care City Innovation C.I.C

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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