Notice Information
Notice Title
All-Age Technology Enabled Care Service
Notice Description
The London Borough of Barking and Dagenham is commissioning an all-age Technology Enabled Care service to support residents' health, wellbeing and social care needs. The service will be delivered via a hybrid model across two Lots and will be provided by organisations that share our values and are committed to high standards, innovation and continuous improvement. Our vision is to give residents choice and control, keeping people safe and well at home for as long as possible. TEC should help residents maintain their independence, quality of life and connection to their communities, and be a routine part of how social care support is planned and delivered
Lot Information
Core Service Provision & Innovation
technology catalogue, supply & install, resident/carer onboarding, 24/7 monitoring and response, device lifecycle, data platform, operational performance monitoring reporting and evaluation; technical input to pilots. Communications and practice tool development, support champions networks and impact case studies, in partnership with Lot 2.
Renewal: If both parties are content the contract can be extended by 2 (two) 12 (twelve) month periods for a total contract period of 5 (five) years in total.
Change Management & InnovationTechnology-First adoption across practice (workforce training/coaching, practice tools and communications); pathway design and continuous improvement; structured innovation pipeline (discover - define - pilot - evaluate - scale/stop) with test-and-learn and proportionate evaluation; benefits realisation (baselines, counterfactual, attribution and a monthly benefits ledger) and preparation of Month-18 gateway evidence; service change governance and prioritisation; engagement and co-production to ensure accessibility and inclusion. Provides TEC-focused advisory, convening and evaluation to support adoption and the TEC-focused innovation pipeline, acting as a strategic partner to the Council and Lot 1 on a targeted basis, subordinate to core adoption work; Lot 1 supplies technical due-diligence and safe pilot operations, with agreed routes to scale.
Renewal: If both parties are content the contract can be extended by 18 (Eighteen) months for a total contract period of 3 (Three) years in total.
Planning Information
Date: Thursday 6th November 2025 Time: 15:00-16:30 Format: Virtual (MS Teams - joining details issued to registered attendees) Invite brief: We are pleased to invite you to the second pre-market engagement session for the upcoming reprocurement of the Care Technology Service, with a specific focus on Lot 2: Change Management and Innovation Partner. This session will build on the insights and feedback gathered during our initial engagement, and will delve deeper into the role of the Strategic Transformation Partner. We aim to further explore how this partnership can support innovation, drive meaningful change, and deliver improved outcomes across the care technology landscape. Your continued input is invaluable in shaping a service that is both forward-thinking and responsive to the needs of our communities. We look forward to your participation and contributions. How to register Please register one or two attendees per organisation by Monday 1st November 2025 via: • Email: Lloyd.hunt@lbbd.gov.uk (subject: PME - All-Age Care Technology - Registration) Include: organisation name, contact details, Lot(s) of interest, intended delivery model (single supplier / consortium / Lot-specific), and any accessibility requirements.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-059f4e
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/084030-2025
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
51 - Installation services (except software)
72 - IT services: consulting, software development, Internet and support
85 - Health and social work services
-
- CPV Codes
32500000 - Telecommunications equipment and supplies
51000000 - Installation services (except software)
72000000 - IT services: consulting, software development, Internet and support
72220000 - Systems and technical consultancy services
72222000 - Information systems or technology strategic review and planning services
72224100 - System implementation planning services
85300000 - Social work and related services
Notice Value(s)
- Tender Value
- £11,735,000 £10M-£100M
- Lots Value
- £11,735,000 £10M-£100M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Dec 20251 weeks ago
- Submission Deadline
- 23 Jan 20264 weeks to go
- Future Notice Date
- 6 Nov 2025Expired
- Award Date
- Not specified
- Contract Period
- 30 Jun 2026 - 31 Dec 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON BOROUGH OF BARKING AND DAGENHAM
- Contact Name
- Not specified
- Contact Email
- procurement@lbbd.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BARKING
- Postcode
- IG11 7LU
- Post Town
- Ilford
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI5 Outer London - East and North East
- Small Region (ITL 3)
- TLI52 Barking & Dagenham and Havering
- Delivery Location
- TLI52 Barking & Dagenham and Havering
-
- Local Authority
- Barking and Dagenham
- Electoral Ward
- Abbey
- Westminster Constituency
- Barking
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/084030-2025
17th December 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/067433-2025
22nd October 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/067423-2025
22nd October 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/066805-2025
20th October 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/058766-2025
23rd September 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/058593-2025
22nd September 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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