Tender

Third Party Managed Direct Debit solution

WARWICKSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Tender

10 Feb 2026 at 13:24

UK4 - Tender Notice
Planning

24 Sep 2025 at 08:28

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Warwickshire County Council is currently in the tender stage of procuring a Third Party Managed Direct Debit solution within the banking services industry category. This procurement process aims to establish a system to automate income collection through Direct Debit mandates, enhancing efficiency and compliance with BACs requirements. The procurement is conducted via an open competition under the "Below threshold" method, with tender submissions required by 9th March 2026. The total contract value is estimated at £120,000 (gross £144,000) over an initial period starting on 4th May 2026, with a potential extension up to another 24 months. The opportunity is based in the United Kingdom, with detailed requirements available through Warwickshire County Council's e-tendering portal.

This tender provides significant opportunities for businesses specialising in financial technology solutions, including those capable of handling large volumes of transactions such as those related to adult social care. Small and medium-sized enterprises (SMEs) are particularly encouraged to submit proposals, as the contract allows for scalability and additional purchases in direct debit solutions. The evaluation will consider both cost (60%) and quality (40%), making it crucial for businesses to demonstrate value and adherence to specified auditing standards. Businesses that can leverage automation and streamline financial processes would find this an opportune moment to expand their service offerings and potentially establish a longstanding partnership with a public authority.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Third Party Managed Direct Debit solution

Notice Description

Warwickshire County Council (the Council) is seeking a third party Direct Debit solution, with the potential to progress to a fully managed service. The solution must support the automated collection of income to reduce manual data entry, improve efficiency, and minimise the need for ongoing monitoring. The Council requires a system capable of fast and accurate creation and verification of Direct Debit mandates, fully compliant with BACs requirements and aligned with Warwickshire County Council's internal audit standards.

Lot Information

Lot 1

Options: The Council reserves the right to make additional purchases during the contract that fall under the category of direct debit solutions.

Renewal: The service will be required for an initial contract term of 2 years however, WCC reserves the right to extend the contract by further multiple periods not exceeding 24 months, 24 months being the maximum extension period. The extension period(s) are at the Council's discretion.

Planning Information

We welcome interested suppliers to complete the Questionnaire that has been published via our e-procurement portal Warwickshire County Council In-Tend, with Reference: WAR-0006. The Council would be grateful if you could complete the questions in the market testing document and respond by 8th of October 2025 at 12 Noon. You should submit your completed responses by uploading via Warwickshire County Council In-Tend or by email to: sallyelmobayad@warwickshire.gov.uk The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/warwickshirecc/aspx/Home Additional information can be obtained from the above-mentioned address. Contact Details: If you have any questions regarding this Market testing exercise, then please upload via the correspondence function on Warwickshire County Council In-Tend or by email to: sallyelmobayad@warwickshire.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a09d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011878-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
£120,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20261 weeks ago
Submission Deadline
9 Mar 20262 weeks to go
Future Notice Date
8 Oct 2025Expired
Award Date
Not specified
Contract Period
3 May 2026 - 4 May 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
procurement@warwickshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WARWICK
Postcode
CV34 4SA
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
Not specified
Local Authority
Warwick
Electoral Ward
Warwick Saltisford
Westminster Constituency
Warwick and Leamington

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05a09d-2026-02-10T13:24:06Z",
    "date": "2026-02-10T13:24:06Z",
    "ocid": "ocds-h6vhtk-05a09d",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PDTN-5446-NMXW",
            "name": "Warwickshire County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDTN-5446-NMXW"
            },
            "address": {
                "streetAddress": "Shire Hall",
                "locality": "Warwick",
                "postalCode": "CV34 4SA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG13"
            },
            "contactPoint": {
                "email": "procurement@warwickshire.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.warwickshire.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDTN-5446-NMXW",
        "name": "Warwickshire County Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "We welcome interested suppliers to complete the Questionnaire that has been published via our e-procurement portal Warwickshire County Council In-Tend, with Reference: WAR-0006. The Council would be grateful if you could complete the questions in the market testing document and respond by 8th of October 2025 at 12 Noon. You should submit your completed responses by uploading via Warwickshire County Council In-Tend or by email to: sallyelmobayad@warwickshire.gov.uk The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/warwickshirecc/aspx/Home Additional information can be obtained from the above-mentioned address. Contact Details: If you have any questions regarding this Market testing exercise, then please upload via the correspondence function on Warwickshire County Council In-Tend or by email to: sallyelmobayad@warwickshire.gov.uk",
                "dueDate": "2025-10-08T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "059081-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/059081-2025",
                "datePublished": "2025-09-24T09:28:26+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "WAR-0006",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Third Party Managed Direct Debit solution",
        "description": "Warwickshire County Council (the Council) is seeking a third party Direct Debit solution, with the potential to progress to a fully managed service. The solution must support the automated collection of income to reduce manual data entry, improve efficiency, and minimise the need for ongoing monitoring. The Council requires a system capable of fast and accurate creation and verification of Direct Debit mandates, fully compliant with BACs requirements and aligned with Warwickshire County Council's internal audit standards.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "66110000",
                        "description": "Banking services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-05-04T00:00:00+01:00",
                    "endDate": "2028-05-04T23:59:59+01:00",
                    "maxExtentDate": "2030-05-03T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 144000,
                    "amount": 120000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Cost",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Non-cost",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "The service will be required for an initial contract term of 2 years however, WCC reserves the right to extend the contract by further multiple periods not exceeding 24 months, 24 months being the maximum extension period. The extension period(s) are at the Council's discretion."
                },
                "hasOptions": true,
                "options": {
                    "description": "The Council reserves the right to make additional purchases during the contract that fall under the category of direct debit solutions."
                }
            }
        ],
        "status": "active",
        "value": {
            "amountGross": 144000,
            "amount": 120000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "aboveThreshold": false,
        "submissionMethodDetails": "Tender documentation is available via the \"WARWICKSHIRE\" portal at https://sell2.in-tend.co.uk/midlands/home. Your tender return must be submitted via the e-tendering portal. You will not be able to upload your tender after the deadline. Applicants are advised that if their tender response (including any associated documentation) is only partially uploaded within the e-tendering portal by the closing date and time then the system will lock them out and they will not be able to complete their document upload. The Council reserves the right to only evaluate documents received within the e-tendering portal by the closing date and time and applicants are advised that a partial upload is unlikely to be successful. Applicants are therefore recommended to upload their full tender response well in advance of the closing date and time. If you are experiencing any difficulties with your upload you must contact the Council well in advance of the closing date and time.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2026-03-09T12:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2026-02-23T12:00:00Z"
        },
        "documents": [
            {
                "id": "011878-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/011878-2026",
                "datePublished": "2026-02-10T13:24:06Z",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}