Award

HMRC Virtual Desktop Service (vSTRIDE)

HM REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

29 Sep 2025 at 10:32

Award Notice
Summary of the contracting process

This procurement process involves HM Revenue & Customs (HMRC) contracting with IBM United Kingdom Limited for the provision of a virtual desktop service, known as vSTRIDE. The procurement falls under the category of IT services, focusing on consulting, software development, internet, and support, based in the United Kingdom. The contract, awarded via the gCloud 14 framework, is structured as a three-year agreement with an option for a one-year extension, indicating the completion of the procurement stage. A significant milestone in the process was the contract signing on 11th September 2025, securing a contract value of £10,103,673. This procurement was conducted without a prior call for competition, as allowed under specific directive exemptions.

The tender creates substantial opportunities for businesses involved in providing virtual desktop solutions and related IT services. Large enterprises, particularly those with expertise in virtualisation and cloud computing frameworks, would be well-suited to engage in such procurement processes. Given the strategic importance of IT infrastructure and remote access capabilities for organisations like HMRC, there is a considerable avenue for business growth, especially for firms that can offer innovative, scalable solutions that improve operational efficiencies and support digital transformation initiatives within governmental bodies.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

HMRC Virtual Desktop Service (vSTRIDE)

Notice Description

Provision of virtual desktop service within HMRC

Lot Information

Lot 1

HMRC requires a virtualised desktop hosted platform to enable remote access to the HMRC environment for a range of user cases, this was procured via the gCloud 14 framework. This is a 3 year contract with the option to extend for one additional 12 month period.

Options: This is a 3 year contract with the option to extend for one additional 12 month period.

Procurement Information

Call -off via the GCloud Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a3d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060427-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£10,103,673 £10M-£100M

Notice Dates

Publication Date
29 Sep 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HM REVENUE & CUSTOMS
Contact Name
Mandy Beames
Contact Email
mandy.beames@hmrc.gov.uk
Contact Phone
+44 3000501015

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

IBM UNITED KINGDOM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05a3d4-2025-09-29T11:32:23+01:00",
    "date": "2025-09-29T11:32:23+01:00",
    "ocid": "ocds-h6vhtk-05a3d4",
    "initiationType": "tender",
    "tender": {
        "id": "SR2377102626",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "HMRC Virtual Desktop Service (vSTRIDE)",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "Provision of virtual desktop service within HMRC",
        "lots": [
            {
                "id": "1",
                "description": "HMRC requires a virtualised desktop hosted platform to enable remote access to the HMRC environment for a range of user cases, this was procured via the gCloud 14 framework. This is a 3 year contract with the option to extend for one additional 12 month period.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "This is a 3 year contract with the option to extend for one additional 12 month period."
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "Call -off via the GCloud Framework"
    },
    "awards": [
        {
            "id": "060427-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-741598",
                    "name": "IBM United kingdom limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-140123",
            "name": "HM Revenue & Customs",
            "identifier": {
                "legalName": "HM Revenue & Customs",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "100 Parliament Street",
                "locality": "London",
                "region": "UKI32",
                "postalCode": "SW1A2BQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mandy Beames",
                "telephone": "+44 3000501015",
                "email": "mandy.beames@hmrc.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.hmrc.gov.uk",
                "buyerProfile": "http://www.hmrc.gov.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "MINISTRY",
                        "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-741598",
            "name": "IBM United kingdom limited",
            "identifier": {
                "legalName": "IBM United kingdom limited",
                "id": "741598",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "London",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-63258",
            "name": "HMRC",
            "identifier": {
                "legalName": "HMRC"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-140123",
        "name": "HM Revenue & Customs"
    },
    "contracts": [
        {
            "id": "060427-2025-1",
            "awardID": "060427-2025-1",
            "status": "active",
            "value": {
                "amount": 10103673,
                "currency": "GBP"
            },
            "dateSigned": "2025-09-11T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "3",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}