Provision of Wheelchair and Posture Services for Children, Young People and Adults (Standard and Specialised)

NHS Cambridgeshire and Peterborough Integrated Care Board

This public procurement record has 2 releases in its history.

Award

19 Jan 2026 at 17:34

Tender

30 Sep 2025 at 15:33

Summary of the contracting process

The NHS Cambridgeshire and Peterborough Integrated Care Board (ICB) has formally awarded a contract for the "Provision of Wheelchair and Posture Services for Children, Young People and Adults (Standard and Specialised)" in the Cambridgeshire and Peterborough regions including Royston. The procurement process adhered to the Health Care Services (Provider Selection Regime) Regulations 2023, involving a competitive open procedure. The contract, commencing on 1st April 2026, spans an initial five years with the option for a further five-year extension, totalling a potential 10-year duration. The estimated lifetime value of the contract is approximately £25,073,351. Key dates included a standstill period from 19th January to 26th February 2026, following the notification of an intent to award on 16th January 2026. The services fall under the health services industry category with a focus on enhancing mobility and quality of life for service users through innovative and quality-centric service delivery.

This procurement presents a significant opportunity for businesses specialising in healthcare services, particularly those experienced in delivering mobility and posture equipment. The successful bidder, Ross Auto Engineering Limited t/a Ross Care, was selected based on their ability to meet rigorous criteria prioritising quality, value, service sustainability, and health inequalities reduction. The contract's substantial value and duration provide long-term growth potential for suppliers committed to innovative service provision and integration with local health and social care frameworks. Companies with a strong background in health service delivery and an emphasis on social value, integration, and user-focused innovations are well-suited to such procurement opportunities. The procurement adopts an open, competitive method, ensuring that diverse suppliers, including SMEs, have a fair chance to compete, thereby fostering a competitive and dynamic business environment.

How relevant is this notice?

Notice Title

Provision of Wheelchair and Posture Services for Children, Young People and Adults (Standard and Specialised)

Notice Description

This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. The Procurement relates to the Invitation to Tender for the provision of Wheelchair and Posture Services for Children, Young People and Adults (Standard and Specialised) in Cambridgeshire and Peterborough.

Lot Information

Lot 1

This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. The Procurement relates to the Invitation to Tender for the provision of Wheelchair and Posture Services for Children, Young People and Adults (Standard and Specialised) in Cambridgeshire and Peterborough. The wheelchair and posture service will ensure that all service users registered with a GP within NHS Cambridgeshire and Peterborough ICB (including Royston), who have a long-term illness or disability, have a better quality of life and are able to maximize their mobility through the provision of a wheelchair that meets their clinical needs. The aim of the wheelchair and posture service is to maximize the mobility and independence and improve the quality of life for service users and their carers, through timely access to appropriate assessment, provision and maintenance of equipment. The Provider should respond to changes in service users' health conditions through regular review and deliver a positive user experience. The service will have a focus on quality, value for money, and innovation, to ensure maximum benefit is accrued from resources. The Provider is expected to contribute to achieving the following outcomes: * Improvements in the functional health and social needs of users. * Increased user choice and greater control. * Improved access and responsiveness of assessment, handover and on-going support services. * Ensure opportunities for users input into service development and re-design through regular feedback. * Personalised care for all people accessing the service. * Deliver higher levels of satisfaction from users with a baseline taken from the start of service. * Deliver high levels of satisfaction from other health and social care professionals. * Reduced social isolation. *Improved quality of life for users and their families/carers. The Provider will ensure the Wheelchair Service: * Meets users' needs by ensuring that the user experience is positive in terms of the service they receive from using this service; that the service is accessible to all and delivers the right assessment, prescription and ensures the provision of a wheelchair and associated equipment that meets the users' clinical needs. * Users receive a timely and efficient service to ensure that their mobility needs, and posture are met as quickly as possible, in accordance with the waiting time targets within this document. * Maintains high levels of communication with service users throughout their journey with the service to always keep people informed. * Holistic assessment is completed with each user and their carer/parent. * Works with acute hospitals and community services in the facilitation of hospital discharges to ensure delays are not because of waiting for a wheelchair. * Consistently evidence wheelchair users, their families/carers are happy with the service. * Delivers continuous improvement throughout the lifetime of the contract using user feedback and complaints, lessons learnt, innovation, digital AI, Carbon Reduction Plan and stakeholder engagement. This notice is an intention to award a contract under the competitive process. The contract will be for a period of 5 years with the option to extend for up to a further 5 year period. The NHS Standard Contract (Short Form) terms and conditions will apply. The anticipated Contract go-live date is 1st April 2026. The approximate lifetime value including the available extension is PS25,073,351.00 This is an existing service that is being re-commissioned, and it is being awarded to a new provider.

Renewal: Contract period 5 years (60 months) with the option to extend for a further 5 year period (60 months), total contract period 120 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a521
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004539-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£29,779,481 £10M-£100M
Lots Value
£29,779,481 £10M-£100M
Awards Value
Not specified
Contracts Value
£25,073,351 £10M-£100M

Notice Dates

Publication Date
19 Jan 20267 months ago
Submission Deadline
10 Nov 2025Expired
Future Notice Date
Not specified
Award Date
16 Jan 20267 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS Cambridgeshire and Peterborough Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ELY
Postcode
CB7 4EA
Postcode Area
Cambridge
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLH11 Peterborough, TLH12 Cambridgeshire CC

Local Authority
East Cambridgeshire
Electoral Ward
Ely West
Westminster Constituency
Ely and East Cambridgeshire

Supplier Information

Number of Suppliers
1
Supplier Name

Ross Auto Engineering Limited t/a Ross Care

Open Contracting Data Standard (OCDS)

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