Planning

Specialist Assessment service for individuals with Complex Care needs

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Planning

03 Oct 2025 at 15:09

Planning Notice
Summary of the contracting process

The NHS Devon Integrated Care Board (ICB) is in the planning stage of a procurement process to commission a Specialist Assessment service for individuals with complex care needs, focusing on health services. The process is governed by the Health Care Services (Provider Selection Regime) Regulations 2023, specifically utilising the Most Suitable Provider process. The decision will be made by the ICB Procurement Oversight Group, with the assessment phase not commencing until 20th October 2025. Additional stakeholders include Torbay and South Devon NHS Foundation Trust and Cornwall and Isles of Scilly ICB, with the service's primary delivery location being the United Kingdom, depending on need. A formal notice is expected by 24th November 2025.

This tender represents an opportunity for businesses with expertise in health services to engage with NHS Devon ICB and related organisations. It is particularly suited for providers with registered professionals experienced in working within the CHC national framework and mental health services. The service requires face-to-face assessments for individuals with long-term complex care needs, presenting a unique opportunity for businesses capable of providing such personalised service to grow. Companies with strong interpersonal skills, an understanding of Consent and Best Interest decisions, and the ability to work collaboratively with multi-agency organisations can leverage this contract, valued at an anticipated maximum of £51,000 annually, for up to four years.

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Notice Information

Notice Title

Specialist Assessment service for individuals with Complex Care needs

Notice Description

NHS Devon ICB is intending to commission a specialist assessor service. Torbay and South Devon NHS Foundation Trust and Cornwall and Isles of Scilly ICB will also be able to use any subsequent contract. The service will require registered professional(s), with experience and detailed understanding of the CHC national framework, working on behalf of the Commissioners, with individuals, with long term complex care needs. The cohort is learning disability and mental health. This service we are intending to commission is for a small number of placements that are placed out of county or very complex, and need a face to face assessment. This will be an independent assessment service, that will need to be face to face, assessing/reviewing the individuals, with complex care needs, their care and care plans and undertake CHC DST assessments. Considerations may need to be given to Best Interest decisions. The service will work alongside families and multi-agency organisations and providers of care. The service will be paid for on a case by case basis. Contract value is anticipated to be a maximum of PS51,000 (excluding VAT) per annum; with a contract duration of 2 years, with the option to extend by a maximum of 2 further years.

Lot Information

Lot 1

NHS Devon ICB is intending to commission a specialist assessor service. The service will require registered professional(s), with experience and detailed understanding of the CHC national framework, working on behalf of the Commissioners, with individuals, with long term complex care needs. The cohort is learning disability and mental health. This service we are intending to commission is for a small number of placements that are placed out of county or very complex, and need a face to face assessment. This will be an independent assessment service, that will need to be face to face, assessing/reviewing the individuals, with complex care needs, their care and care plans and undertake CHC DST assessments. Considerations may need to be given to Best Interest decisions. The service will work alongside families and multi-agency organisations and providers of care. Below is a list of requirements, please note this list is not exhaustive: * Registered professional Nursing or AHP * A thorough understanding of the CHC national framework and experience of being a CHC assessor * Adherence to agreed time frames * Be able to travel anywhere in the country * Attend meeting the person face to face and, where appropriate, also attend meetings face to face * Be able to undertake their own admin - including organising MDTs, sending out letters to providers/ family etc * Be able to collect all the salient documents/ assessments/ reviews profiles for the Decision Support Tool * Excellent communication skills * Excellent report writing skills * Ideally NHS email already in place * Understanding and ability to complete Mental Capacity Assessments and be experienced in being involved in Best Interest Decisions * Experience of working with people who have a learning disability and mental health * Experience of working/assessing/reviewing in MDT setting, and multi- agency organisations * Experience with working with individuals with complex needs and their families and the organisations that provide complex packages of care * Familiar with understanding consent documents and how to gain consent * Able to complete succinct DSTs which are evidenced based * Experience of working with complex needs * Excellent working knowledge of Positive Behaviour Support, restrictive practice * Good understanding of Delegated Health Tasks and recording how these are being managed * Ability to manage conflict / difficult people * Excellent interpersonal skills * Being able to be responsive to constructive feedback * Being able to adapt to a changing environment * Alter the Decision Support Tool after feedback * Presenting at panel if required

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a83b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062288-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£204,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
24 Nov 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
d-icb.contracting@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
Not specified
Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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