Award

Fraud and Corruption Reporting Online (FCROL)

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 3 releases in its history.

Award

03 Nov 2025 at 17:32

Award

03 Nov 2025 at 17:18

Award

06 Oct 2025 at 12:16

Summary of the contracting process

The NHS Business Services Authority has concluded the procurement process for the project titled "Fraud and Corruption Reporting Online (FCROL)." This contract, located in Newcastle upon Tyne, United Kingdom, is part of the services industry category. It aims to provide a 24/7 online reporting service for NHS fraud and develop a national publicity campaign. The procurement was conducted using a direct method classified as below threshold, without competition, indicating a streamlined approach. Key dates include the contract's start on 4th November 2025 and completion by 11th October 2026. The buyer organisation, a central government public authority, has been instrumental in overseeing this process.

This tender presents significant opportunities for businesses specialising in call centre operations and online service provision. With the award being granted to Treble 5 Treble 1 Limited, a large supplier noted for its voluntary and community sector engagement, it reflects the potential for other companies of a similar scale and expertise to engage in future NHS tenders. The continuous service model opens avenues for firms adept in leveraging technology for public service enhancement and those interested in contributing to national fraud prevention efforts to explore potential contracts and collaboration with government bodies.

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Notice Title

Fraud and Corruption Reporting Online (FCROL)

Notice Description

Provision of fraud and corruption reporting online to deliver continuous 24 hours a day, seven days a week service to facilitate the reporting of NHS fraud and allow for the development of a national publicity campaign to increase reporting levels

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a8b5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070629-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79510000 - Telephone-answering services

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£78,282 Under £100K
Contracts Value
£78,282 Under £100K

Notice Dates

Publication Date
3 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Oct 20254 months ago
Contract Period
4 Nov 2025 - 11 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
Rob Welch
Contact Email
commercialservicesteam@nhsbsa.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

TREBLE 5 TREBLE 1

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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