Award

Carers Support Service

NEWCASTLE CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

12 Feb 2026 at 16:49

Tender

04 Dec 2025 at 15:24

Planning

13 Oct 2025 at 14:56

Summary of the contracting process

Newcastle City Council, located at Civic Centre in Newcastle Upon Tyne, United Kingdom, has concluded the procurement process for a Carers Support Service. The procurement, following an open procedure under UK legislation, is focused on delivering services and guidance to unpaid carers of all ages within Newcastle. The award of the contract, valued at £2,559,360, took place on 12 February 2026, with Newcastle Carers named the successful supplier. This procurement, categorised under "Guidance services," was influenced by the Care Act 2014 and other relevant legislation. The process was completed under a light-touch special regime, with the contract expected to commence on 24 February 2026.

This tender offers substantial opportunities for business growth, particularly for organisations experienced in providing health and social care services. Businesses that specialise in supporting carers, especially those qualified in the social welfare sector, are positioned well to compete for similar future opportunities. The accessibility criteria for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) indicate a focus on inclusivity, providing diverse businesses the chance to engage with public service missions. Businesses aiming to foster partnerships in the community-based support landscape could leverage this procurement to expand their service offerings and gain visibility in the public sector.

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Notice Title

Carers Support Service

Notice Description

To provide services and support for un paid carers of all ages who live in Newcastle. Under Section 4 of the Care Act 2014 , the Local Authority must establish, coordinate and maintain a service (or services) that provide accessible, up to date, accurate, comprehensive but proportionate advice and local information relating to care and support for people and support for carers. In addition to this the Children and Families Act 2014 states that a local authority must take reasonable steps to identify and The Young Carers (Needs Assessments) (England) Regulations 2015 mandate that local authorities conduct needs assessments for young carers. This provides an introductory summary of the service delivery.

Planning Information

A market engagement event was held via Microsoft Teams on 30th May 2025. The event was advertised on the Open Platform https://www.open-uk.org/opportunities/overview/public/d1bfe7b6-4e35-400d-b082-8d0bb8540b06. Suppliers submitted expressions of interest via the Open Platform and were provided with the link to attend the event.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ae84
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013152-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85312310 - Guidance services

Notice Value(s)

Tender Value
£853,120 £500K-£1M
Lots Value
£853,120 £500K-£1M
Awards Value
£2,559,360 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
13 Jan 2026Expired
Future Notice Date
Not specified
Award Date
12 Feb 20261 weeks ago
Contract Period
24 Feb 2026 - 24 Feb 2026 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE CITY COUNCIL
Contact Name
Nina Dixon
Contact Email
corporate.procurement.team@newcastle.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 8QH
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC2 Northumberland, and Tyne and Wear, TLC22 Tyneside

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

NEWCASTLE CARERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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