Award

Concierge Services for Connexus Ludlow Foyer Young Persons Project

CONNEXUS HOMES LIMITED

This public procurement record has 4 releases in its history.

Award

02 Apr 2026 at 10:31

Award

05 Feb 2026 at 14:05

TenderUpdate

04 Nov 2025 at 16:27

Tender

17 Oct 2025 at 09:05

Summary of the contracting process

Connexus Homes Limited, a sub-central government public authority located in Craven Arms, UK, has completed the procurement process for concierge services at the Ludlow Foyer Young Persons Project. The contract was awarded on 2nd April 2026 to CHASE SERVICES GROUP LTD following an open procedure. The service focuses on overnight and 24-hour Sunday concierge services, encompassing security responsibilities such as regular patrols and managing visitor access. The contract, valued at £352,675.56, will run from 27th April 2026 for two years, with the possibility of a two-year extension, contingent upon performance and funding. This opportunity falls under the security services industry category in the UKG22 region, utilizing the procurement method under the legal basis of UKPGA 2023/54.

This tender offers significant opportunities for businesses specializing in security services, particularly those skilled in providing comprehensive building management and security operations. SMEs with experience and qualifications, such as SIA certification for staff, would find this contract an advantageous avenue for growth due to the extended service requirements and potential contract renewal. Companies capable of delivering high-quality, reliable, and efficient concierge services will be well-positioned to establish a longstanding relationship with Connexus Homes Limited. The blend of service continuity and competitive bidding criteria provides optimal ground for businesses aiming to expand their portfolio within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Concierge Services for Connexus Ludlow Foyer Young Persons Project

Notice Description

To appoint a single organisation that can provide Concierge services for Connexus Homes Limited at Ludlow Foyer Young Persons Project, Ludlow. Ludlow Foyer requires overnight concierge services 7 days per week, and 24-hour concierge services on a Sunday. Duties will include; - Regularly patrolling the residents' hallways and checking their presence according to house rules (usually at hourly intervals). - Building Management- Regularly, checking grounds and checking for damage/ locked doors and windows/ broken glass etc and reporting and noting incidents of anti-social behaviour in the handover file. - Mobile patrols as well as static security - Keeping noise nuisance to a minimum - Managing visitor access to the building

Lot Information

Lot 1

Renewal: The contract will run for an initial period of two years with the option to extend for a further two years based on satisfactory performance reviews and local authority funding.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ce82
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030778-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£465,000 £100K-£500K
Lots Value
£465,000 £100K-£500K
Awards Value
£352,675 £100K-£500K
Contracts Value
£352,675 £100K-£500K

Notice Dates

Publication Date
2 Apr 20263 weeks ago
Submission Deadline
18 Nov 2025Expired
Future Notice Date
Not specified
Award Date
20 Jan 20263 months ago
Contract Period
26 Apr 2026 - 26 Apr 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CONNEXUS HOMES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CRAVEN ARMS
Postcode
SY7 9BW
Post Town
Shrewsbury
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG22 Shropshire

Local Authority
Shropshire
Electoral Ward
Church Stretton and Craven Arms
Westminster Constituency
South Shropshire

Supplier Information

Number of Suppliers
1
Supplier Name

CHASE SERVICES GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05ce82-2026-04-02T11:31:28+01:00",
    "date": "2026-04-02T11:31:28+01:00",
    "ocid": "ocds-h6vhtk-05ce82",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PZTX-9645-HPZJ",
            "name": "Connexus Homes Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PZTX-9645-HPZJ"
            },
            "address": {
                "streetAddress": "The Gateway, The Auction Yard",
                "locality": "Craven Arms",
                "postalCode": "SY7 9BW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG22"
            },
            "contactPoint": {
                "name": "Ashanti Beckwith",
                "email": "procurement@connexus-group.co.uk",
                "telephone": "03332313233"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-08987610",
            "name": "CHASE SERVICES GROUP LTD",
            "identifier": {
                "scheme": "GB-COH",
                "id": "08987610"
            },
            "address": {
                "streetAddress": "250A, High Road",
                "locality": "Ilford",
                "postalCode": "IG1 1YS",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI53"
            },
            "contactPoint": {
                "name": "Asim Aziz",
                "email": "info@chasegroup.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PZTX-9645-HPZJ",
        "name": "Connexus Homes Limited"
    },
    "tender": {
        "id": "ocds-h6vhtk-05ce82",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Concierge Services for Connexus Ludlow Foyer Young Persons Project",
        "description": "To appoint a single organisation that can provide Concierge services for Connexus Homes Limited at Ludlow Foyer Young Persons Project, Ludlow. Ludlow Foyer requires overnight concierge services 7 days per week, and 24-hour concierge services on a Sunday. Duties will include; - Regularly patrolling the residents' hallways and checking their presence according to house rules (usually at hourly intervals). - Building Management- Regularly, checking grounds and checking for damage/ locked doors and windows/ broken glass etc and reporting and noting incidents of anti-social behaviour in the handover file. - Mobile patrols as well as static security - Keeping noise nuisance to a minimum - Managing visitor access to the building",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79710000",
                        "description": "Security services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKG22",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG22",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 465000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://www.delta-esourcing.com/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-11-18T12:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-11-11T12:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2025-12-15T23:59:59+00:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 465000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "An Enhanced DBS Check for Adults and Children will be required for staff employed on this contract. Bidders must hold a certificate of registration from the Security Industry Authority (SIA)."
                        },
                        {
                            "type": "technical",
                            "description": "An Enhanced DBS Check for Adults and Children will be required for staff employed on this contract. Bidders must hold a certificate of registration from the Security Industry Authority (SIA)."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2025-12-15T00:00:00+00:00",
                    "endDate": "2027-12-14T23:59:59+00:00",
                    "maxExtentDate": "2029-12-14T23:59:59+00:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will run for an initial period of two years with the option to extend for a further two years based on satisfactory performance reviews and local authority funding."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "066152-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/066152-2025",
                "datePublished": "2025-10-17T10:05:08+01:00",
                "format": "text/html"
            },
            {
                "id": "071001-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/071001-2025",
                "datePublished": "2025-11-04T16:27:18Z",
                "format": "text/html"
            }
        ],
        "riskDetails": "This contract will be subject to local authority funding being continued.",
        "amendments": [
            {
                "id": "071001-2025",
                "description": "Submission deadline extended."
            }
        ]
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 22,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 17,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 15,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Concierge Services for Ludlow Foyer, Young Persons Project, Ludlow Shropshire",
            "status": "active",
            "date": "2026-01-20T00:00:00+00:00",
            "value": {
                "amountGross": 352675.56,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-08987610",
                    "name": "CHASE SERVICES GROUP LTD"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79710000",
                            "description": "Security services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKG22",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG22",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2026-02-16T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2026-03-17T00:00:00+00:00",
                "endDate": "2028-03-16T23:59:59+00:00",
                "maxExtentDate": "2030-03-16T23:59:59+00:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The contract will run for an initial period of two years with the option to extend for a further two years based on satisfactory performance reviews and local authority funding."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "010510-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/010510-2026",
                    "datePublished": "2026-02-05T14:05:25Z",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2026-02-05T00:00:00+00:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-02-18T23:59:59+00:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2026-04-27T00:00:00+01:00",
                "endDate": "2028-04-26T23:59:59+01:00",
                "maxExtentDate": "2030-04-26T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The contract will run for an initial period of two years with the option to extend for a further two years based on satisfactory performance reviews and local authority funding."
            },
            "value": {
                "amountGross": 352675.56,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2026-03-28T00:00:00+00:00",
            "documents": [
                {
                    "id": "030778-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/030778-2026",
                    "datePublished": "2026-04-02T11:31:28+01:00",
                    "format": "text/html"
                }
            ]
        }
    ]
}