Award

Insurance Policy & Claims Handling System

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Award

20 Oct 2025 at 12:39

Summary of the contracting process

The London Borough of Hackney has completed a procurement process titled "Insurance Policy & Claims Handling System," which falls under the IT services industry category. The procurement focused on providing a Policy & Claims Handling System, aligning with the services category as per the CPV classification of 72000000. The procurement process used a limited method, targeting below-threshold limited competition, and involves JC Applications Development Limited (JCAD) as the supplier. The contract has been active since 1st October 2025 and is set to end on 30th September 2028, with a potential one-year renewal. This project is specifically catered to the Hackney region, UKI41, with the contract valued at £47,442, and the legal basis is UK legislation 2023/54.

This tender presents significant opportunities for businesses specialising in IT services, consulting, and systems development, such as SMEs, who can offer similar systems and software solutions. Companies that provide comprehensive IT support, particularly those with experience in public sector contracts, will find this opportunity beneficial for growth and relationship building within local government sectors. Vendors capable of integrating claims handling functionalities with existing infrastructure can leverage this contract to establish a foothold in the public sector IT services market.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Insurance Policy & Claims Handling System

Notice Description

LACHS Provision of a Policy & Claims Handling System

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05cfc8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066720-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£47,442 Under £100K

Notice Dates

Publication Date
20 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 May 20259 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Not specified
Contact Email
michael.pegram@hackney.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

JC APPLICATIONS DEVELOPMENT LIMITED (JCAD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05cfc8-2025-10-20T13:39:03+01:00",
    "date": "2025-10-20T13:39:03+01:00",
    "ocid": "ocds-h6vhtk-05cfc8",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PRZC-5592-DDDV",
            "name": "London Borough of Hackney",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PRZC-5592-DDDV"
            },
            "address": {
                "streetAddress": "Hackney Service Centre",
                "locality": "Hackney",
                "postalCode": "E8 1DY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
            },
            "contactPoint": {
                "email": "michael.pegram@hackney.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.hackney.gov.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-07000813",
            "name": "JC Applications Development Limited (JCAD)",
            "identifier": {
                "scheme": "GB-COH",
                "id": "07000813"
            },
            "address": {
                "streetAddress": "Manor Barn, Hawkley Road",
                "locality": "Hawkley, Liss, Hampshire",
                "postalCode": "GU33 6JS",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ36"
            },
            "contactPoint": {
                "email": "phil@jcad.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PRZC-5592-DDDV",
        "name": "London Borough of Hackney"
    },
    "tender": {
        "id": "DN774361",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Insurance Policy & Claims Handling System",
        "description": "LACHS Provision of a Policy & Claims Handling System",
        "status": "complete",
        "procurementMethod": "limited",
        "procurementMethodDetails": "Below threshold - limited competition",
        "lots": [
            {
                "id": "2",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-07000813",
                    "name": "JC Applications Development Limited (JCAD)"
                }
            ],
            "items": [
                {
                    "id": "2",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72000000",
                            "description": "IT services: consulting, software development, Internet and support"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKI41",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "2"
                }
            ],
            "relatedLots": [
                "2"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "LACHS Insurance Policy & Claims Handling System",
            "status": "active",
            "period": {
                "startDate": "2025-10-01T00:00:00+01:00",
                "endDate": "2028-09-30T23:59:59+01:00",
                "maxExtentDate": "2029-09-30T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1 x 12 month extension available"
            },
            "value": {
                "amountGross": 56930,
                "amount": 47442,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-05-09T00:00:00+01:00",
            "documents": [
                {
                    "id": "066720-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/066720-2025",
                    "datePublished": "2025-10-20T13:39:03+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}