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Field Services short-term

Home Office

This public procurement record has 4 releases in its history.

Award

18 Nov 2025 at 10:52

UK7 - Contract Details Notice
AwardUpdate

13 Nov 2025 at 12:49

UK6 - Contract Award Notice
Award

13 Nov 2025 at 12:29

UK6 - Contract Award Notice
Award

20 Oct 2025 at 15:56

UK5 - Transparency Notice
Summary of the contracting process

The Home Office has recently concluded a procurement process titled "Field Services short-term," which was directly awarded to ITM Communications Limited. This tender, completed on 31st October 2025, focuses on the provision of IT support services across various buyer locations in the United Kingdom. The procurement was conducted through a direct award method to ensure service continuity while pursuing further procurement activities aligned with the CCS Framework Technology Services 3. The contract period is set from 1st November 2025 to 31st October 2026, with a gross value of £4,608,000 and a net value of £3,840,000. This procurement falls under the services category with industry classifications related to technical computer support services and addresses needs within the central government sector.

This opportunity presents significant growth prospects for businesses specialising in IT support services, particularly those with the capability to manage large-scale, unpredictable demands. Companies with expertise in technical support, incident resolution, and catalogue request delivery will find this contract well-aligned with their service offerings. Large businesses like ITM Communications, which can provide comprehensive IT solutions across various geographical locations, are particularly suited for this tender. The focus on maintaining service standards through incident resolution and workflow updates highlights the demand for efficient and responsive service providers in the market.

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Notice Information

Notice Title

Field Services short-term

Notice Description

IT support at buyer sites up and down the country

Procurement Information

The directly awarded contract provides continuity while we execute a procurement against CCS Framework Technology Services 3. The market is aware of this procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d006
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074663-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72611000 - Technical computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£3,840,000 £1M-£10M
Contracts Value
£3,840,000 £1M-£10M

Notice Dates

Publication Date
18 Nov 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Oct 202510 months ago
Contract Period
1 Nov 2025 - 31 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Home Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ITM Communications Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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