This public procurement record has 3 releases in its history.

Tender

22 Sep 2026 at 14:40

PlanningUpdate

30 Oct 2025 at 14:46

Planning

22 Oct 2025 at 10:01

Summary of the contracting process

The Newcastle Upon Tyne Hospitals NHS Foundation Trust is procuring a region-wide electronic patient record system for NECTAR (North East & Cumbria Transport And Retrieval), a critical care transport service supporting adult and paediatric patients. The system will manage the complete clinical pathway, including intuitive clinical documentation, mobile and offline access, and safe, auditable electronic prescribing. It must also be adaptable to future service and regulatory changes. The requirement is for a patient-administration system and is intended for delivery across the North East, supporting a service that operates across the wider United Kingdom and overseas. The opportunity is suitable for small and medium-sized enterprises.

The procurement has reached tender: the Trust invited offers through an open procedure, with electronic submission allowed in English through Atamis. Enquiries were due by 23 October 2026 at 11:59, and tenders by 23 October 2026 at 12:00. The contract is scheduled to run from 1 April 2027 to 31 March 2030, with two discretionary 12-month extensions available, giving a possible end date of 31 March 2032. Its estimated value is £150,000 excluding VAT, or £180,000 including VAT. Award is due by 29 January 2027. Evaluation is based on quality at 60% and commercial factors, including price, at 40%.

This opportunity suits suppliers of established electronic patient record or patient-administration systems with experience supporting complex clinical services. Strong candidates will be able to provide intuitive clinical documentation across a complete patient pathway, reliable mobile use in the field, and secure offline working where connectivity is limited. The system must support safe, auditable electronic prescribing and demonstrate the flexibility to accommodate future operational and regulatory changes. The Trust indicated a preference for a system already ready to implement and preferably in use in a similar transport, retrieval or critical care service. Suppliers should therefore be able to show relevant implementation experience, dependable clinical functionality and the capacity to support a region-wide service operating across varied locations.

How relevant is this notice?

Notice Title

NECTAR Electronic Patient Record

Notice Description

The scope of this project is to deliver a region wide fit for purpose electronic patient record system for NECTAR, enabling intuitive clinical documentation, mobile and offline access, safe and auditable electronic prescribing, where the system will be designed to support adaptability for future service and regulatory changes.

Lot Information

Lot 1

Renewal: 2 x 12 month extensions at the Trusts discretion

Planning Information

NECTAR (North East & Cumbria Transport And Retrieval) provides critical care transport across the North East, the United Kingdom and overseas, delivering intensive care to more than 1,000 adult and paediatric patients. The service is looking for an electronic patient record (EPR) to manage the entire clinical pathway. It must enable intuitive clinical documentation, mobile and offline access, safe and auditable electronic prescribing, and where the system will be designed to support adaptability for future service and regulatory changes. We are looking for an established system, ready to implement, and preferably in use in a similar service. The Trust is undertaking pre-market engagement in order to gain initial supplier awareness, engagement, and opinion as well as providing confidence to the Trust around viability of concept. The engagement includes a list of high level requirements which will be sent via email to prospective suppliers. If you're interested in partaking in the Pre-Market Engagement, please make digital correspondence to the contact details provided by 07/11/2025. Please Note: • This is not a call for tender and does not obligate the Trust to start a future procurement process. • Participation or non-participation will not prevent a supplier from participating in a future procurement process. • Any information provided is indicative and the Trust reserves the right to make changes. • The Trust will not be liable for any costs incurred by suppliers participating in the engagement exercise. • Any demonstrations may be possible at the Trusts discretion upon arrangement only.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d14b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089704-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48814200 - Patient-administration system

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
£150,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Sep 2026Today
Submission Deadline
23 Oct 20261 months to go
Future Notice Date
1 Dec 2025Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
The Newcastle Upon Tyne Hospitals NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE7 7DN
Postcode Area
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Dene & South Gosforth
Westminster Constituency
Newcastle upon Tyne North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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