Demand Responsive Bus Service

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    "id": "ocds-h6vhtk-05d168-2026-04-02T14:31:34+01:00",
    "date": "2026-04-02T14:31:34+01:00",
    "ocid": "ocds-h6vhtk-05d168",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXNN-3676-XCQV",
            "name": "North East Lincolnshire Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXNN-3676-XCQV"
            },
            "address": {
                "streetAddress": "Municipal Offices, Town Hall Square",
                "locality": "Grimsby",
                "postalCode": "DN31 1HU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE13"
            },
            "contactPoint": {
                "email": "procurement@nelincs.gov.uk",
                "name": "Christina Tabor",
                "telephone": "+447870521804"
            },
            "roles": [
                "buyer"
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            "details": {
                "url": "http://www.nelincs.gov.uk",
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    "buyer": {
        "id": "GB-PPON-PXNN-3676-XCQV",
        "name": "North East Lincolnshire Borough Council"
    },
    "planning": {
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                "description": "The PME information can be found on the Council's e tendering portal YORtender. https://uk.eu-supply.com/login.asp?B=YORTENDER Under the reference 104536. Submissions and any clarifications are to be submitted via YORtender.",
                "dueDate": "2025-11-19T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "067399-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/067399-2025",
                "datePublished": "2025-10-22T11:30:48+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "100109236",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Demand Responsive Bus Service",
        "description": "North East Lincolnshire Council are seeking to appoint a new delivery partner for a transformational Demand Responsive Transport (DRT) service and the associated booking and scheduling provision. The DRT service is also known as Phone n Ride. The aim is to provide an effective DRT service across the North East Lincolnshire area. Whilst the conventional bus network provides extensive coverage throughout the main urban areas of Grimsby and Cleethorpes, there are some journeys which cannot be made, either due to the location of the origin/destination points or at the time at which the individual wishes to travel. The aim of the DRT service is primarily to support accessibility for local residents who for whatever reason do not have appropriate access to conventional bus services.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "60112000",
                        "description": "Public road transport services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60130000",
                        "description": "Special-purpose road passenger-transport services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60170000",
                        "description": "Hire of passenger transport vehicles with driver"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE13",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE13",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2029-09-30T23:59:59+01:00",
                    "maxExtentDate": "2033-09-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 2520000,
                    "amount": 2100000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Weightings are a mix of Pass/Fail and percentages as indicated above.",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Accessibility Requirements",
                            "description": "Pass/Fail"
                        },
                        {
                            "type": "quality",
                            "name": "Cloud Principles",
                            "description": "Pass/Fail"
                        },
                        {
                            "type": "quality",
                            "name": "Service Implementation Plan",
                            "description": "8% Tenderers must score a minimum acceptable score of 3. Failure to do so may make your tender non-compliant."
                        },
                        {
                            "type": "quality",
                            "name": "Business Continuity/Disaster Recovery",
                            "description": "8% Tenderers must score a minimum acceptable score of 3. Failure to do so may make your tender non-compliant."
                        },
                        {
                            "type": "quality",
                            "name": "Customer Service",
                            "description": "5%"
                        },
                        {
                            "type": "quality",
                            "name": "Out of Office Cover",
                            "description": "5%"
                        },
                        {
                            "type": "quality",
                            "name": "Software System Implementation and Methodology",
                            "description": "6%"
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "4%"
                        },
                        {
                            "type": "quality",
                            "name": "Carbon Reduction",
                            "description": "4%"
                        },
                        {
                            "type": "quality",
                            "name": "Demonstration",
                            "description": "Pass/Fail"
                        },
                        {
                            "type": "cost",
                            "name": "Cost",
                            "description": "60%"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Economic and Financial Standing Information - tenderers to ensure that they have up-to-date economic and financial standing information available on the Find a Tender Service. Insurance - Employer's (Compulsory) Liability Insurance = PS10m Public Liability Insurance = PS5m, relevant motor vehicle insurance. General Data Protection Regulations - tenderers demonstrate that they have implemented appropriate technical and organisational measures to ensure and demonstrate that the processing of personal data and sensitive personal data is performed in accordance with the GDPR. Further details about the conditions of participation and the award criteria can be found in the associated tender documents - it put it on tenderers to check the tender documentation any other requirements that form part of the Conditions of Participation."
                        },
                        {
                            "type": "technical",
                            "description": "ISO27001:2022 - Information Security Management (including ISO27002 companion standard) or equivalent or approved. ISO27017:2015 - Information security controls within a Cloud computing environment or equivalent or approved. ISO27018:2019 - Protecting PII (personally identifiable information) in a public Cloud computing environment. PSV \"O\" license for vehicles with up to eight service user's seats to enable vehicles to be used for bus services. PSV \"O\" license for vehicles with a capacity between 9-16 seats. Further details about the conditions of participation and the award criteria can be found in the associated tender documents - it put it on tenderers to check the tender documentation any other requirements that form part of the Conditions of Participation."
                        }
                    ]
                },
                "renewal": {
                    "description": "4 x 12 month extensions"
                },
                "hasOptions": true,
                "options": {
                    "description": "Increase or reduce the number of vehicles / operating hours due variations in funding available to operate the DRT service, demand for service user trips or changes to the operating area. There is a possibility that due to local government reorganisation this contract will need to be novated to another public body carrying out the same functions as the Authority. Purchase of desirable requirements."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-01-12T23:59:59Z"
        },
        "status": "active",
        "value": {
            "amountGross": 2520000,
            "amount": 2100000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "The competitive flexible procedure is made up of two stages: Stage 1 - Invitation to Tender Stage 2 - Demonstration Stage 1 involves tenderers submitting an invitation to tender. The tenderers response to quality will be evaluated during stage 1. Tenderers that remain in the process following the end of stage 1 will be invited to stage 2. Stage 2 will involved demonstration of software and evaluation of cost."
        },
        "submissionMethodDetails": "Tenders can be submitted via https://uk.eu-supply.com/login.asp?B=YORTENDER",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-05-05T13:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-04-29T16:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-07-15T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "All associated tender documents are available via YORtender - https://yortender.eusupply.com/login.asp?B=YORTENDER Click on the link, then click on current tender opportunities, then search using the reference number.",
                "url": "https://yortender.eu-supply.com/login.asp?B=YORTENDER"
            },
            {
                "id": "L-2",
                "documentType": "technicalSpecifications",
                "description": "The technical specification is available via YORtender - https://yortender.eusupply.com/login.asp?B=YORTENDER Click on the link, then click on current tender opportunities, then search using the reference number.",
                "url": "https://yortender.eu-supply.com/login.asp?B=YORTENDER"
            },
            {
                "id": "030968-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/030968-2026",
                "datePublished": "2026-04-02T14:31:34+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2029-03-01T23:59:59Z"
                }
            ]
        },
        "riskDetails": "In December 2024 the Government issued a White Paper on Local Government Re-Organisation entitled the \"English Devolution White Paper\". In March 2025 Greater Lincolnshire submitted their suggested re-organisation plan to the Government and are awaiting a response. Final proposals will be submitted in November 2025 and implementation of the changes is expected by Government to be by 2028 at the earliest. Whilst the expected impact of most changes to Local Government will be settled at Government Level (Change in Law) please be aware that it may be government policy or expedient that any affected party will be recommended to agree bi-lateral or multi-lateral changes to their existing contractual arrangements. There is a possibility that due to local government reorganisation this contract will need to be novated to another public body carrying out the same functions as the Authority."
    },
    "language": "en"
}