Award

Safe Haven Service Tees Valley - NHS North East and North Cumbria Integrated Care Board

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

23 Oct 2025 at 07:43

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board has undertaken a direct award process to commission the 'Safe Haven Service Tees Valley' under Schedule 5 Section 13 of the Procurement Act 2023. This service, involving guidance and counselling, addresses the urgent need for mental health support within the Tees Valley, particularly in Redcar and Cleveland, due to high suicide rates and mental health admissions. The procurement, classified in the public service industry, falls under a non-competitive direct award method set to initiate on 1st November 2025 and conclude by 31st October 2026. The total contract value is £334,000, and the selected supplier is Teesside Mind Limited, a large-scale voluntary community sector enterprise.

This contract represents a valuable opportunity for businesses focused on mental health services, particularly those specialising in crisis intervention and emotional support. Organisations that offer innovative approaches to mental health and can adjust to urgent deadlines might find similar future opportunities appealing. Businesses seeking to expand in the healthcare services sector, particularly within the North East, could leverage this contract as a precedent for securing further procurement opportunities. Such tenders are especially beneficial for large companies with the capability to deliver services rapidly under conditions of urgency and without prior call for competition.

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Notice Title

Safe Haven Service Tees Valley - NHS North East and North Cumbria Integrated Care Board

Notice Description

This is a Direct Award being made under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 - Where- (a)the goods, services or works to be supplied under the public contract are strictly necessary for reasons of extreme and unavoidable urgency, and (b)as a result the public contract cannot be awarded on the basis of a competitive tendering procedure. The action therefore of the Relevant Authority has been the Award of a contract without prior publication of a call for competition for a contract to last for maximum 12 months. NHS North East and North Cumbria Integrated Care Board (the Contracting Authority) have awarded a contract without prior publication of a call for competition for a contract to last for maximum 12 months under Schedule 5 Section 13 - Urgency of the Procurement Act 2023 and in accordance with the Procurement Regulations 2024 under NHS Standard Contract 2025-26. There is currently no Safe Haven Service provision within the Tees Valley area of the ICB and very little out of hours support for people in mental health distress. Redcar and Cleveland local authority area has been identified as an area with a high rate of suicide as well as a higher rate of mental health hospital admissions within Tees Valley which has been consistent over recent years and has not seen any reduction in the current rates over the last 12months. The service is to deliver a Safe Haven provision within Tees Valley where currently there is no service provision. The delivery of a Safe Haven in Tees Valley demonstrates commitment to the development of alternative to crisis methods of delivery for mental health services. The Safe Haven will provide services to those people self-identifying as in a crisis and/or experiencing emotional distress and where these needs do not meet the criteria for secondary care crisis services and for this reason the Relevant Authority deemed necessary to urgently intervene to provide immediate support to those people self-identifying as in a crisis and/or experiencing emotional distress. This direct award for maximum 12 months specifically addresses the immediate and urgent need for Safe Haven service delivery in Tees Valley and gives the space and time to complete a full PA2023 competitive procurement process and put a long-term solution in place.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d208
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067649-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£334,000 £100K-£500K

Notice Dates

Publication Date
23 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Oct 20254 months ago
Contract Period
1 Nov 2025 - 31 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
nencicb.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
Not specified

Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Supplier Information

Number of Suppliers
1
Supplier Name

TEESSIDE MIND

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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