Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

All Age CHC and Complex Care Digital End-to-End PatientManagement System - NHS Humber and North Yorkshire ICB

NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

Award

05 Mar 2026 at 08:56

UK6 - Contract Award Notice
Tender

15 Dec 2025 at 17:04

UK4 - Tender Notice
Planning

23 Oct 2025 at 09:42

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The NHS Humber and North Yorkshire Integrated Care Board has concluded its procurement process for an All Age Continuing Health Care and Complex Care Digital End-to-End Patient Management System. This contract aims to enhance case management efficiencies by integrating functionalities such as referral management, assessment, contracting, and payment processes into a singular digital platform. Scheduled to commence on 1 April 2026, the awarded contract will run for an initial term of three years, potentially extendable by another two years, depending on organisational changes and the ongoing responsibilities of Integrated Care Boards. The procurement utilised an open procedure aligned with the Procurement Act 2023, as per UK legislation directives.

This tender represents a substantial opportunity for businesses specialising in digital healthcare solutions. With an emphasis on software systems capable of managing NHS-funded care packages, this contract is particularly suitable for SMEs with innovative technologies that streamline patient management processes and enhance operational efficiencies within the healthcare sector. Companies that offer comprehensive digital solutions integrating web-based forms, workflow automation, and robust case management tools are encouraged to compete, as these features are pivotal in meeting the tender's requirements. Additionally, compliance with NHS Digital and Cyber Essentials certification is imperative, ensuring data security standards are met in the system's operational use. The awarded contract to CHS Healthcare Software Limited underscores the importance placed on SMEs that can deliver tailored healthcare management software solutions.

How relevant is this notice?

Notice Information

Notice Title

All Age CHC and Complex Care Digital End-to-End PatientManagement System - NHS Humber and North Yorkshire ICB

Notice Description

NHS Humber and North Yorkshire Integrated Care Board (ICB), "theAuthority", requires an end-to-end digital system to support casemanagement of NHS funded care packages. The end-to-end digitalsystem will include functionality to manage, record and processreferrals, assessment, approval, contracting, payments. The systemwill ensure case management record information seamlessly flowbetween processes by connecting the entire lifecycle into one platformand through an enforced digital workflow. The system needs to supportthe delivery of All Age Continuing Care and Complex Care servicesaligned to Model ICB Blueprint guidance, and the strategic direction ofhealthcare systems to improve efficiency and productivity throughsystem functionality. The system is expected to become the primarysource of record keeping for all aspects connected with individualsreceiving or have received NHS funded care packages. The All Age Continuing Health Care and Complex Care Digital End-to-End Patient Management System software functionality will need to include, but not be limited to: The All Age Continuing Health Care and Complex Care Digital End-to-End Patient Management System software functionality will need to include, but not be limited to: * Referral management processes, including web-based forms and interoperability with the NHS Spine; * Case Management functionality, including data validity and audit recording processes; * Workflow Management, to encompass system automation / notifications for time bound events; * Document Management - pre-population and templates; * Financial Management process, including payments; * Reporting functionality, including how the system complies with All Age Continuing Care Patient Level Dataset; * Commissioning, Brokerage, Provider Marketplace & Provider Portal, to support the management of care providers; * Client Portal - for individuals to access details on assessment processes / outcomes; * Professionals Portal functionality - to allow documentation / evidence to be uploaded and shared with the Contracting Authority officers involved in an individual's care. It is anticipated that successful bids will be those based on offering a comprehensive software system solution, which offers key functionality to record and capture an individual's care, and offers innovation and improvements to efficiencies in operational processes. The Contracting Authority wishes to establish a single Supplier contract for the provision of an All Age Continuing Health Care and Complex Care Digital End-to-End Patient Management software system. The contract is scheduled to commence on 1 April 2026, with an initial term of three (3) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year. In line with Department of Health and Social Care (DHSC) / NHS England proposals of organisational changes to Integrated Care Boards, there is limited information on whether Continuing Health Care / Complex Care services will remain a responsibility of Integrated Care Boards (ICB) in the future or transfer to another organisation. When the organisational changes are known, relevant amendments will be required to the contract between the ICB and the Supplier, this will be conducted within the provisions of the modification sections of the Procurement Act 2023 (PA23). UK2: Preliminary market engagement notice - Procurement Act 2023 was published on 23 October 2025, seeking expression of interest from interested suppliers in the marketplace. UK4: Tender notice - Procurement Act 2023 was published on 15 December 2025, inviting invitations to tender from interested suppliers in the marketplace.

Lot Information

Lot 1

Renewal: The contract term may be extended by 1 year + 1 year.

Planning Information

This Preliminary Market Engagement Notice sets out the Contracting Authority's requirement to seek to engage with suppliers of All Age Continuing Health Care and Complex Care Digital End-to-End Patient Management Systems, through 1:1 Supplier Demonstration events which will be held virtually via MS Teams. The purpose of the All Age Continuing Health Care and Complex Care Digital End-to-End Patient Management Systems supplier demonstration events is help further inform and provide further refinement to a specification of requirements, rather than a call for competition. The 1:1 Supplier Demonstration events will be held virtually via MS Team on Monday 3 November 2025. Each interested Supplier will be provided up to 30 minutes to present a high-level overview of their All Age Continuing Health Care and Complex Care Digital End-to-End Patient Management System, and the opportunity for up to 15 minutes for Questions and Answers. Interested Suppliers are invited to register their interest to attend a Supplier Demonstration Event via the e-procurement system Atamis - https://health-family.force.com/s/Welcome. Reference: C396596 - All Age CHC and Complex Care Digital End-to-End Patient Management System If a Supplier is not already registered on the Atamis e-procurement system, they will need to register, before gaining full access to the documentation and to be able to submit their expression of interest for the Supplier Demonstration event. The deadline to register interest to this notice is 17:00hrs - 30 October 2025. The Contracting Authority will collate responses received via the Atamis e-procurement procurement from interested Suppliers. Thereafter, invitations will be sent Suppliers directly via the Atamis e-procurement portal with the details of the timings for the Supplier Demonstration event. The Contracting Authority reserves the right to vary the Preliminary Market Engagement in order to ensure an open and transparent process is followed. The publishing this Preliminary Market Engagement Notice does not commit the Contracting Authority or Supplier to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Contracting Authority will not be liable for costs incurred by any interested Supplier in participating in this Supplier Demonstration Event exercise. The proposed Supplier Demonstration Event aligns with the Procurement Act 2023, which encourages preliminary market engagement to better understand available solutions and inform procurement strategies. Such preliminary market engagement is designed to be transparent and non-committal, ensuring a fair and open procurement process for all potential Suppliers. If progressed, any future tendering process will be conducted in accordance with the requirements of the Procurement Act 2023 and Procurement Regulations 2024.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d21f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019739-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48613000 - Electronic data management (EDM)

48814000 - Medical information systems

72210000 - Programming services of packaged software products

72260000 - Software-related services

Notice Value(s)

Tender Value
£1,354,165 £1M-£10M
Lots Value
£1,354,165 £1M-£10M
Awards Value
£992,350 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Mar 20265 months ago
Submission Deadline
22 Jan 2026Expired
Future Notice Date
30 Oct 2025Expired
Award Date
4 Mar 20265 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EAST RIDING OF YORKSHIRE
Postcode
HU10 6DT
Postcode Area
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE1 East Yorkshire and Northern Lincolnshire, TLE2 North Yorkshire
Local Authority
East Riding of Yorkshire
Electoral Ward
Willerby and Kirk Ella
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

CHS HEALTHCARE SOFTWARE LIMITED

Further Information

Notice Documents

  • https://www.find-tender.service.gov.uk/Notice/019739-2026
    5th March 2026 - Contract award notice on Find a Tender
  • https://www.find-tender.service.gov.uk/Notice/083064-2025
    15th December 2025 - Tender notice on Find a Tender
  • https://www.find-tender.service.gov.uk/Notice/067681-2025
    23rd October 2025 - Preliminary market engagement notice on Find a Tender
  • https://health-family.force.com/s/Welcome
    Interested Suppliers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis (https://atamis-1928.my.site.com/s/Welcome). Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome . Once you have found the opportunity (via the search function, using the title "HNYICB All Age CHC & Complex Care Digital End-to-End Patient Management System" or reference number "C406402"), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. Suppliers not already registered on the Atamis system, you will need to register before gaining full access to the documentation and be able to submit a bid.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...