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Establishment of a Framework for the Provision of a Revenue Management System

DFT OPERATOR LIMITED

This public procurement record has 2 releases in its history.

Tender

05 Jun 2026 at 15:18

UK4 - Tender Notice
Planning

23 Oct 2025 at 16:47

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process for establishing a framework agreement for the provision of a Revenue Management System is being conducted by DFT Operator Limited (DFTO) in collaboration with several train operating companies, including Network Rail Infrastructure Limited, South Western Railway Limited, London North Eastern Railway Limited, Northern Trains Limited, and TransPennine Trains Limited. The tender, titled "Establishment of a Framework for the Provision of a Revenue Management System," falls under the IT services category, mainly focusing on consulting, software development, and internet support. This competitive flexible procedure comprises two stages, namely the Invitation to Participate (ITP) and the Invitation to Negotiate (ITN), with an expression of interest deadline set for 2nd July 2026. The contract, expected to commence on 8th January 2027, and concluding on 7th January 2031, will be primarily based in the United Kingdom.

This tender represents a substantial opportunity for businesses in the IT services sector, particularly those skilled in developing sophisticated revenue management solutions that utilise advanced forecasting and dynamic pricing aligned with rail demand. The procurement process aims to engage two suppliers with capabilities in artificial intelligence and machine learning to enhance system performance and maximise revenue. Small and medium enterprises (SMEs) with expertise in creating scalable, modular systems that can adapt to different business models may find this tender particularly beneficial. By participating, businesses not only stand a chance to secure a lucrative framework agreement but also gain prominence in the public transport technology sector through engagements with major UK train operators.

How relevant is this notice?

Notice Information

Notice Title

Establishment of a Framework for the Provision of a Revenue Management System

Notice Description

DFTO is issuing this notice to establish a framework agreement with two (2) suppliers for the provision of a Revenue Management System. The system must be capable of optimising rail fares through advanced forecasting, dynamic pricing, business rules, and inventory management. It should leverage artificial intelligence, machine learning, and both historical and real-time data to dynamically align pricing with demand and maximise revenue generation. The solution must be scalable and modular, and capable of supporting a range of business operating models through a flexible combination of forecast-driven and rules-based revenue management approaches. It is anticipated that the aggregate value of call-off contracts awarded under the Framework Agreement will not exceed PS50 million (excluding VAT) over its duration.

Planning Information

1. Purpose of Engagement DFTO and contributing Train Operating Companies (TOC's) are conducting preliminary market engagement to inform the development of our procurement strategy for a forthcoming Revenue Management System Retender. This engagement aims to: • Inform suppliers of the high-level requirements and receive feedback on the feasibility of them. • Explain to suppliers the concept of the Project and how it aligns to strategic objectives of future GBR. • Shape supplier's expectations of how future tenders of this scale will be delivered. • Understand beyond the known suppliers who else could provide a Rail RMS. • Help to develop the Procurement Strategy for the future tender. • Promote transparency and attract a diverse supplier base. ________________________________________ 2. Format of Engagement The engagement will take place via: • In-person presentation: • Location: The Memoir Club, 12 Upper Woburn Place, London WC1H 0HX • Time / Date: 18 November 2025, 1000 - 1500. If required, DFTO may conduct follow up 1-1 meetings with parties who have expressed an interest prior to 7th of November. These meetings shall be held after the in-person presentation has taken place. The purpose of these shall be to capture any information not discussed during the workshop or to allow interested suppliers who couldn't attend the in-person workshop to discuss our requirements. Key information and outcomes following the Pre-Markets Engagement will be communicated to all parties who have expressed an interest in the engagement. This shall include the material questions and answers asked within the presentation session. ________________________________________ 3. Supplier Participation Interested suppliers are invited to express interest by 7 November 2025 via email to the Scott.Gordon@LNER.co.uk and Holly.Peters@dftoperator.co.uk . Please include: • Company Name • Contact Details of all attending including email address (Max 3x Personnel per Supplier) • Brief overview of relevant experience • Any specific areas of interest or questions If expressions of interest exceed capacity, selection will be based on relevance to scope and sector expertise, and representation across supplier types (including SMEs). All insights from the engagement will be shared equally with all potential bidders to ensure fairness and transparency. ________________________________________ 4. Supplier Questionnaire A short administrative questionnaire is included at the below link for suppliers to complete. The completion of the questionnaire alongside the email outlined in section 3 is the formal acknowledgement of attendance at the Pre-Markets Engagement Day. https://forms.office.com/Pages/ResponsePage.aspx?id=e1y4hXsF4ESUCwNWEB2p1X1v1ReixH9MsncEOnzxgFdURFJLMkhWRjZKNjhFTkhaSzkzU0YyRk9MRi4u ________________________________________ 5. Communication All shared materials, insights, and any material questions and answers throughout this process will be documented and made available to ensure that no supplier gains an unfair advantage. Supplier points of contacts are to ensure the email addresses of all those personnel who require access to documents are included in the supplier questionnaire. Any Project related questions should be directed to the Project team and not the associated Business Owners from each TOC.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d2d2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053440-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£50,000,000 £10M-£100M
Lots Value
£50,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jun 20262 months ago
Submission Deadline
Not specified
Future Notice Date
7 Nov 2025Expired
Award Date
Not specified
Contract Period
8 Jan 2027 - 7 Jan 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DFT OPERATOR LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Further Information

Notice Documents

  • https://www.find-tender.service.gov.uk/Notice/053440-2026
    5th June 2026 - Tender notice on Find a Tender
  • https://www.find-tender.service.gov.uk/Notice/067965-2025
    23rd October 2025 - Preliminary market engagement notice on Find a Tender
  • https://www.delta-esourcing.com/respond/8T7APBVD7Y
    The Invitation to Participate procurement documents are available for unrestricted and full direct access, free of charge. These documents provide guidance on submitting a response and outline the scope and requirements of the subsequent Invitation to Negotiate stage. To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/8T7APBVD7Y If you experience any technical difficulties from accessing the above url, then please contact the Delta eSourcing Helpdesk on call 0800 923 9236 or email helpdesk@delta-esourcing.com.

Open Contracting Data Standard (OCDS)

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