Tender

CS6027 - Family Support Service

LONDON BOROUGH OF TOWER HAMLETS

This public procurement record has 1 release in its history.

Tender

27 Oct 2025 at 16:46

Summary of the contracting process

The London Borough of Tower Hamlets is currently in the tender stage of the procurement process for the "CS6027 - Family Support Service". This initiative falls within the health and social work services category and is aimed at supporting families of children and young people with Autism Spectrum Condition. The procurement is being conducted as an open procedure, allowing submissions in English, and is scheduled to close on 21st November 2025. The awarded contract will commence on 1st April 2026 for an initial duration of 24 months, with the option to extend for another 24 months. The total estimated contract value is £370,440, with £308,700 as the net amount.

This tender offers substantial opportunities for growth, especially for businesses specialising in health and social services, particularly those experienced in working with children with special educational needs. SMEs are especially encouraged to apply. By collaborating with services such as Autism Spectrum Disorder Assessment Service and Child and Adolescent Mental Health Service, businesses can expand their portfolio and establish valuable ties within the community while providing crucial support to families in need. The project focuses 60% on quality, 30% on price, and 10% on social value, highlighting the importance of holistic, community-centric service delivery.

How relevant is this notice?

Notice Information

Notice Title

CS6027 - Family Support Service

Notice Description

Tower Hamlets has a significant proportion of children with Autism Spectrum Condition (ASC) and learning difficulties; in 2023, the percentage of pupils with an EHCP in Tower Hamlets schools was the fifth highest in England. When a child or young person (CYP) is first diagnosed with ASC, it can be a confusing and overwhelming time for parents/carers. They may not fully understand what the diagnosis means or how best to support their child, or what services are available and how to access them. It is therefore vital that the local authority is able to provide regular and ongoing support to these families, to help meet the needs of their ASC children. The Family Support Service will deliver advice and guidance to the parents and carers of children and young people (CYP) with ASC living in the borough. The service will seek to work in partnership with the Autism Spectrum Disorder Assessment Service (ASDAS) and the Child and Adolescent Mental Health Service (CAMHs) to ensure that families receive appropriate support at the right time, preferably soon after diagnosis, whilst remaining flexible to meet family's needs at different stages in their journey.

Lot Information

Lot 1

Renewal: The Contract Period is initially for a period of 24 months, although the Authority reserves the right to extend the Contract for a further period of 24 months, making a total possible Contract Period of 48 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d49f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068720-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£308,700 £100K-£500K
Lots Value
£308,700 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Oct 20251 months ago
Submission Deadline
21 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF TOWER HAMLETS
Contact Name
Karen Ramphal
Contact Email
karen.ramphal@towerhamlets.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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