Award

CS6027 Family Support Service

LONDON BOROUGH OF TOWER HAMLETS

This public procurement record has 2 releases in its history.

Award

04 Feb 2026 at 15:54

Tender

27 Oct 2025 at 16:46

Summary of the contracting process

The London Borough of Tower Hamlets has completed the procurement process for the "CS6027 Family Support Service," which aims to deliver guidance and support to families with children and young people diagnosed with Autism Spectrum Condition (ASC) within the borough. This initiative is placed within the health and social work services sector, focusing on family support. The contract has been awarded to the National Autistic Society, announced on 4th February 2026, with the service set to start on 1st April 2026 and continue for an initial period of 24 months with a possible extension to 48 months. The procurement method was an open procedure, inviting broad competition, and the process was inclusive of several bids, demonstrating competitiveness in the market.

This contract presents a valuable opportunity for businesses specialising in health and social care services, particularly those with expertise in supporting families and individuals with ASC. Businesses that bring innovative solutions and quality service delivery are likely to thrive and expand under such contracts. Small and medium-sized enterprises (SMEs) offering high-quality, flexible support options tailored to the unique needs of children with learning difficulties stand a strong chance of benefiting from future opportunities like this in the public sector, promoting growth and enhanced service provision within similar community-focused initiatives.

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Notice Title

CS6027 Family Support Service

Notice Description

Tower Hamlets has a significant proportion of children with Autism Spectrum Condition (ASC) and learning difficulties; in 2023, the percentage of pupils with an EHCP in Tower Hamlets schools was the fifth highest in England. When a child or young person (CYP) is first diagnosed with ASC, it can be a confusing and overwhelming time for parents/carers. They may not fully understand what the diagnosis means or how best to support their child, or what services are available and how to access them. It is therefore vital that the local authority is able to provide regular and ongoing support to these families, to help meet the needs of their ASC children. The Family Support Service will deliver advice and guidance to the parents and carers of children and young people (CYP) with ASC living in the borough. The service will seek to work in partnership with the Autism Spectrum Disorder Assessment Service (ASDAS) and the Child and Adolescent Mental Health Service (CAMHs) to ensure that families receive appropriate support at the right time, preferably soon after diagnosis, whilst remaining flexible to meet family's needs at different stages in their journey.

Lot Information

Lot 1

Renewal: The Contract Period is initially for a period of 24 months, although the Authority reserves the right to extend the Contract for a further period of 24 months, making a total possible Contract Period of 48 months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d49f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010127-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£308,700 £100K-£500K
Lots Value
£308,700 £100K-£500K
Awards Value
£257,249 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20262 weeks ago
Submission Deadline
21 Nov 2025Expired
Future Notice Date
Not specified
Award Date
4 Feb 20262 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF TOWER HAMLETS
Contact Name
Karen Ramphal
Contact Email
karen.ramphal@towerhamlets.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

NATIONAL AUTISTIC SOCIETY(THE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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