Tender

Merton Community Dementia services

LONDON BOROUGH OF MERTON

This public procurement record has 1 release in its history.

Tender

28 Oct 2025 at 14:53

UK4 - Tender Notice
Summary of the contracting process

The London Borough of Merton is inviting bids for the provision of Community Dementia Services, under an open tender process. This seven-year contract, valued at £2,400,000, is part of an initiative to support dementia sufferers and their families within the community. The project will follow a 'Hub and Spoke' model, providing vital information, support, and education throughout the borough, encompassing services like peer support, volunteering, and befriending, but excluding personal care. The primary focus of this tender falls under the Health and Social Work Services category, with electronic submissions being accepted in English by 6th November 2025. The expected commencement date for the contract is 1st April 2026, running until the end of March 2033.

This procurement presents an excellent opportunity for businesses specialising in community-based health and social services to demonstrate innovation and expertise in supporting individuals living with dementia. Ideal candidates would be entities capable of offering holistic support and collaboration through diverse activities geared towards enhancing the quality of life for dementia patients and their carers. Engaging with this tender could significantly bolster a provider's portfolio and further their mission in aligning with Merton's vision of becoming a Dementia Friendly Borough. The process favours those with a strong emphasis on quality and social value, thus encouraging businesses committed to substantial community impact to participate.

How relevant is this notice?

Notice Information

Notice Title

Merton Community Dementia services

Notice Description

The London Borough of Merton is seeking an experienced, knowledgeable and innovative Provider to deliver a 7-year Community Dementia Service contract. The service aims to enable residents living with dementia and their families/carers to be able to live as independently as possible, for as long as possible. It will be delivered through a 'Hub and Spoke' model from the Merton Memory Hub and at venues across the borough, which includes consideration of provision of home visits and support closer to home. The service will provide timely information, advice, support and education to people with dementia and their carers, helping them navigate the pathways to support, through wellbeing assessment and casework. Through the delivery of activities, peer support, volunteering and befriending services, the Provider will be a key partner for the Merton Dementia Action Alliance which is taking action to make Merton a Dementia Friendly Borough. Bidders should be aware this is not a personal care contract - there is no formal personal care element (the service is not residential care, domiciliary care, respite or a day centre service), however the service will support those at all stages of their dementia journey.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d568
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069027-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£2,400,000 £1M-£10M
Lots Value
£2,400,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF MERTON
Contact Name
Commercial services
Contact Email
commercial.services@merton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MORDEN
Postcode
SM4 5DX
Post Town
Sutton
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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