Award

The Provision of Income Maximisation Service for unpaid Carers

SURREY COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

04 Mar 2026 at 17:05

Award

08 Jan 2026 at 15:09

Tender

31 Oct 2025 at 11:12

Summary of the contracting process

Surrey County Council, a sub-central government authority located in Reigate, United Kingdom, has completed the procurement of the "Provision of Income Maximisation Service for Unpaid Carers." This contract, awarded on 8th January 2026, falls under the industry category of Health and Social Work Services. It involves guiding carers in accessing financial resources and entitlements to alleviate financial burden. The procurement, characterised by an open competition method within the light-touch regime, was awarded to Surrey Welfare Rights Unit, a large-scale VCSE supplier based in Surrey. The contract period extends from 1st April 2026 to 31st March 2028.

This tender offers substantial opportunities for businesses in health and social services seeking to support community welfare frameworks. Companies specialising in financial consultation and support systems for caregivers can leverage this to enhance their service offerings. VCSEs and SMEs with expertise in providing digital tools for service accessibility or consultative guidance are particularly well-suited to compete, as the service seeks diverse methodologies, including online solutions, to support unpaid carers across the region. With a focus on improving the economic wellbeing of carers, this project could serve as a crucial stepping stone for suppliers aiming to expand their services within the public sector.

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Notice Title

The Provision of Income Maximisation Service for unpaid Carers

Notice Description

The financial burden of caring is recognised as a priority for unpaid carers and has been widely reported nationally. This service aims to: * Ensure unpaid carers receive the financial support they need to continue their vital role without facing undue financial hardship. * To improve the customer journey and satisfaction with social care interventions and support. The Income Maximisation service will support Carers to identify and access the financial support they are entitled to. By guiding Carers to the financial resources and entitlements available to them, the service will play a crucial role in reducing financial stress for the whole family and enhancing carer economic well-being. The service will provide a well-defined support 'offer', tailored to accommodate the diverse needs of Carers by adapting how advice is delivered. We expect that various methods will be available for Carers to access support, including online solutions to reach more Carers where applicable.

Lot Information

Lot 1

Renewal: Contract extension of one 12 month period if required.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d7c6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019692-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
£360,000 £100K-£500K
Awards Value
£660,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Mar 20261 months ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
8 Jan 20263 months ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SURREY COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REIGATE
Postcode
RH2 8EF
Post Town
Redhill
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ2 Surrey, East and West Sussex

Local Authority
Reigate and Banstead
Electoral Ward
South Park & Woodhatch
Westminster Constituency
Reigate

Supplier Information

Number of Suppliers
1
Supplier Name

SURREY WELFARE RIGHTS UNIT

Open Contracting Data Standard (OCDS)

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