Award

The Provision of Income Maximisation Service for unpaid Carers

SURREY COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

08 Jan 2026 at 15:09

Tender

31 Oct 2025 at 11:12

Summary of the contracting process

Surrey County Council, a public authority operating at a sub-central government level, has recently completed the procurement process for the "Provision of Income Maximisation Service for unpaid Carers". The award stage was finalised on 8th January 2026, with the contract set to commence on 1st February 2026 and conclude by 31st January 2028. Located in the United Kingdom, the council conducted this open competition under a "lightTouch" regime, classified under the health and social work services industry (85000000 CPV). The procurement aimed to alleviate the financial burdens of unpaid carers through a comprehensive service tailored to their financial support needs.

This tender spotlights a significant opportunity for businesses within the health and social care industry, especially SMEs (small to medium enterprises) and VCSEs (voluntary, community, and social enterprises), to participate in impactful public service delivery. With a total value of £360,000, the awarded contract was successfully secured by the Surrey Welfare Rights Unit, reflecting a competitive environment where four bids were submitted. The focus on economic well-being and the innovative delivery approach, including online solutions, presents avenues for businesses capable of delivering adaptive, user-centric welfare services to tap into the social care market, thereby fostering sector growth and enhancing community support frameworks.

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Notice Title

The Provision of Income Maximisation Service for unpaid Carers

Notice Description

The financial burden of caring is recognised as a priority for unpaid carers and has been widely reported nationally. This service aims to: * Ensure unpaid carers receive the financial support they need to continue their vital role without facing undue financial hardship. * To improve the customer journey and satisfaction with social care interventions and support. The Income Maximisation service will support Carers to identify and access the financial support they are entitled to. By guiding Carers to the financial resources and entitlements available to them, the service will play a crucial role in reducing financial stress for the whole family and enhancing carer economic well-being. The service will provide a well-defined support 'offer', tailored to accommodate the diverse needs of Carers by adapting how advice is delivered. We expect that various methods will be available for Carers to access support, including online solutions to reach more Carers where applicable.

Lot Information

Lot 1

Renewal: Contract extension of one 12 month period if required.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d7c6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001541-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
£360,000 £100K-£500K
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jan 20261 months ago
Submission Deadline
1 Dec 2025Expired
Future Notice Date
Not specified
Award Date
8 Jan 20261 months ago
Contract Period
1 Feb 2026 - 31 Jan 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SURREY COUNTY COUNCIL
Contact Name
Andrew Clarke
Contact Email
andrew.clarke@surreycc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
REIGATE
Postcode
RH2 8EF
Post Town
Redhill
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLJ2 Surrey, East and West Sussex

Local Authority
Reigate and Banstead
Electoral Ward
South Park & Woodhatch
Westminster Constituency
Reigate

Supplier Information

Number of Suppliers
1
Supplier Name

SURREY WELFARE RIGHTS UNIT

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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