Award

Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team

HERTFORDSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

06 Nov 2025 at 12:28

Summary of the contracting process

Hertfordshire County Council has concluded a direct procurement process to engage Herts Mind Network for the provision of a Mental Health Outreach Support service aimed at addressing complex needs in housing through a multidisciplinary team approach. The procurement, tagged under social work services without accommodation, falls within the light touch regime and involves a direct award without competition, as it is below the threshold. The service, set to be delivered across various districts in Hertfordshire, began on 22nd September 2025 and will run until 31st March 2026, with the possibility of a one-year extension. The overall contract value is £521,000, and it aims to assist adults aged 18 and over who are experiencing homelessness and multiple disadvantages.

This procurement creates significant opportunities for large-scale businesses specialising in social work and mental health services, especially those experienced in community outreach and support service delivery. The contract's emphasis on customisable support, anchored in practical and emotional interventions, demands collaboration with entities capable of deploying agile outreach teams capable of working across diverse community settings. Enterprises that can offer expansive community engagement, professional development in mental health, or those capable of effective networking with existing services and agencies, will find this opportunity particularly well suited to their growth aspirations.

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Notice Title

Mental Health Outreach Support for Complex Needs Housing - Multidisciplinary Team

Notice Description

The Service will be free at the point of use and will support single adults aged 18 and over experiencing homelessness and multiple disadvantage. This preventative service will provide a range of individually tailored interventions, centring upon a case management model achieved through an assertive community outreach approach. The service will be countywide across the area of Hertfordshire primarily delivered in a 'dual district' model, with outreach staff aligned to the following areas in the following format:- * Broxbourne / East Hertfordshire * Dacorum / Hertsmere * North Hertfordshire / Stevenage * St Albans / Welwyn Hatfield * Three Rivers / Watford It is expected support will be delivered in some of the following ways: * Outreach in community settings, including individuals' homes. * Advice and information * Peer support groups * Community hubs * Telephone, email and other virtual/digital support * Supporting other services/ support groups The support will be tailored to the needs of the individual but will include: * Emotional and practical support for individuals * Support to solve real-life problems including housing and debt * Help to improve health and wellbeing * Onward referrals to other services and support to access other services * Support to access advice and information on education and careers * Help to reduce episodes of crisis and support recovery * Support to access existing community-based services and agencies * Help to build confidence, self-esteem and life skills * Support to create and build new social networks Flexible and person-centred Service, building skills and strengths of the Service User to enable them to better manage their needs.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dbc1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071601-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£521,000 £500K-£1M

Notice Dates

Publication Date
6 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Sep 20255 months ago
Contract Period
21 Sep 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
strategic.procurement@hertfordshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
STEVENAGE
Postcode
SG1 2FQ
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
Stevenage
Electoral Ward
Symonds Green
Westminster Constituency
Stevenage

Supplier Information

Number of Suppliers
1
Supplier Name

HERTS MIND NETWORK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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