Tender

GWASANAETHAU LLETY A CHYMORTH AR GYFER ANGHENION CYMHLETH / COMPLEX NEEDS SUPPORTED ACCOMMODATION SERVICES

MERTHYR TYDFIL COUNTY BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Tender

09 Jan 2026 at 08:00

Planning

07 Nov 2025 at 08:15

Summary of the contracting process

Merthyr Tydfil County Borough Council is seeking tenders for the provision of Complex Needs Supported Accommodation Services at their new project, "The Tregenna," located in Merthyr Tydfil, United Kingdom. The procurement process is currently in the tender stage, with an open procurement method, and the services fall under the social services category. Interested parties have until 13th February 2026 to submit their proposals. The awarded contract will commence on 3rd August 2026, with a potential extension based on performance and funding availability. The contract spans five years and includes the possibility of renewal. This tender offers a substantial contract value, with a gross amount of £2,200,000. The procurement process aligns with Welsh devolved regulations and is conducted electronically.

This tender presents a significant business opportunity for organisations experienced in providing supported accommodation services, particularly those catering to individuals with complex needs. Social service providers, including SMEs and VCSEs, with a focus on mental health, substance misuse reduction, and skill development, would find this contract particularly rewarding. The project emphasises collaboration with local institutions to empower residents for independent living, making it ideal for businesses that can offer comprehensive, tailored support services. Companies looking to expand their portfolio in the public sector, especially within housing and social care in Wales, may find this project an excellent opportunity for growth and community impact.

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Notice Title

GWASANAETHAU LLETY A CHYMORTH AR GYFER ANGHENION CYMHLETH / COMPLEX NEEDS SUPPORTED ACCOMMODATION SERVICES

Notice Description

Mae Cyngor Bwrdeistref Sirol Merthyr Tudful yn ceisio tendrau ar gyfer darparu Gwasanaethau Llety a Chymorth Anghenion Cymhleth mewn prosiect newydd "Y Tregenna" ym Merthyr Tudful. Merthyr Tydfil County Borough Council is seeking tenders for the provision of Complex Needs Supported Accommodation Services at a new project "The Tregenna" in Merthyr Tydfil.

Lot Information

Lot 1

Renewal: Mae estyniadau y tu hwnt i'r cyfnod cychwynnol yn dibynnu ar berfformiad boddhaol ac argaeledd cyllid parhaus Extensions beyond the initial period are dependent on satisfactory performance and availability of ongoing funding

Planning Information

Noder, oherwydd cyfyngiadau geiriau, nad ydym yn gallu atgynhyrchu'r Broses Ymgysylltu yn y Gymraeg. Gall unrhyw ddarparwr sydd angen cyfieithiad Cymraeg ofyn am un drwy procurement@merthyr.gov.uk Introduction In line with the Welsh Government’s strategy for ending homelessness, it is evident that the current housing and homelessness services in Merthyr Tydfil are under significant pressure. Legislative changes, including the Renting Homes (Wales) Act 2016 and recent amendments to the Homelessness Orders, have further strained an already overburdened system. This, combined with the increasing socio-economic challenges and rising demand for affordable and supported housing, has led to an unprecedented need for additional supported accommodation. Approximately 39% of homeless individuals in Merthyr Tydfil require high or intensive support, which necessitates a suitable development which offers tailored services to help them transition to independent living. Without such accommodation, many are at risk of remaining marginalised, prolonging their stay in inappropriate settings such as B&Bs. Outline: Building and Support The proposed 19 unit development will cater to individuals experiencing homelessness who meet specific eligibility criteria, including those with complex support needs related to mental health or substance misuse. Residents will be assessed by the local housing team, ensuring they are matched with the appropriate accommodation and support services to maximise positive outcomes. In instances where no immediate vacancies are available, alternative arrangements will be made. Support Offered to Residents The proposed accommodation will offer comprehensive housing-related support for up to 19 individuals with high or intensive needs. The development aims to provide not only emergency shelter but also a pathway to independence. An in-house support provider will manage day-to-day operations, offering residents 24/7 housing support. Tailored support will be provided in areas such as mental health, substance misuse reduction, and the development of essential life skills. Additionally, the project will collaborate with local institutions to offer training programs, empowering residents to become self-sufficient and equipped for sustained independent living. Facilities and Living Conditions The refurbished building located at CF47 8RF will include; • 19 x self-contained en-suite rooms across the main building and external walk-up units • A communal/training kitchen for practical learning and shared experiences, • A communal dining area to foster a sense of community, • A communal lounge/activity room to encourage social interaction, • Upgraded room facilities with kitchenettes, promoting autonomy, • On-site laundry facilities, and • 24/7 on-site staff to support residents in real-time. These facilities are designed to create a safe, supportive, and nurturing environment for residents, providing them with the stability they need to rebuild their lives. Duration of Stay The typical stay in the supported accommodation will be up to two years, though this may be extended on a case-by-case basis, depending on individual needs and the availability of suitable move-on accommodation. Anti-Social Behaviour Management The successful support provider will manage any instances of anti-social behaviour through a structured approach, beginning with non-legal solutions such as advising residents when their behaviour is unacceptable. Should these measures prove ineffective, formal notifications and, ultimately, eviction may be considered if residents fail to adhere to agreed-upon behaviour standards. Summary This supported accommodation development is a critical step in addressing the urgent housing and support needs in Merthyr Tydfil. The project will not only provide immediate shelter but also empower individuals with the skills necessary for long-term independence. The planned facilities and comprehensive support services will enable residents to thrive in a safe, structured, and supportive environment. Provider Response Based on the information provided, potential providers are requested to: • Provide an estimate (to the nearest £10k) of likely cost of delivering the service outlined, ensuring that the figure includes a minimum of 2 overnight waking staff • Add any other comments on the service provision that are relevant to the proposed service Responses should be sent to procurement@merthyr.gov.uk to arrive by 4.30pm on Friday 21st November 2025 Please note the following general conditions: • Responses to this Notice will help the Authority refine the requirement and conduct market research. • The Authority reserves the right not to proceed with this procurement. Nothing shall constitute a commitment to commencing a formal procurement process. • Information contained within this document is confidential and must not be revealed to any third party without prior written consent from us. • No selection of Potential Providers will take place as a consequence of any responses or interactions relating to this Notice. • We expect that all responses to this Notice will be provided by Potential Providers in good faith to the best of their ability in the light of information available at the time of their response. • No information provided by a Potential Provider in response to this Notice will be carried forward, used or acknowledged in any way for the purpose of evaluating the Potential Provider, in any subsequent formal procurement process that may take place. • Should a Potential Provider choose not to respond to the questions in this Notice, it will not affect any possible future procurement for this type of service.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dc47
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001667-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312000 - Social work services without accommodation

85320000 - Social services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
£2,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jan 20261 months ago
Submission Deadline
13 Feb 2026Expired
Future Notice Date
16 Jan 2026Expired
Award Date
Not specified
Contract Period
2 Aug 2026 - 2 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MERTHYR TYDFIL COUNTY BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@merthyr.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MERTHYR TYDFIL
Postcode
CF47 8AN
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL15 Central Valleys

Local Authority
Merthyr Tydfil
Electoral Ward
Town
Westminster Constituency
Merthyr Tydfil and Aberdare

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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