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Dyfarnu contract - Llety a Chymorth ar gyfer Anghenion Cymhleth (Tregenna) / Award of contract - Complex Needs Supported Accommodation (Tregenna)

Merthyr Tydfil County Borough Council

This public procurement record has 4 releases in its history.

Award

19 Aug 2026 at 10:49

UK7 - Contract Details Notice
Award

11 May 2026 at 11:19

UK6 - Contract Award Notice
Tender

09 Jan 2026 at 08:00

UK4 - Tender Notice
Planning

07 Nov 2025 at 08:15

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Merthyr Tydfil County Borough Council procured supported living services for people with complex needs in Merthyr Tydfil. The service is intended for people experiencing homelessness who need high or intensive support, including needs related to mental health or substance misuse. The accommodation comprises 19 self-contained en-suite rooms in a refurbished building and external walk-up units, with kitchenettes, communal and training kitchens, dining and lounge or activity areas, laundry facilities and staff on site around the clock. Residents are supported towards independent living through housing management, mental health and substance misuse support, life-skills development and links with local training providers. The provider also manages anti-social behaviour and move-on arrangements.

The procurement has been awarded following an above-threshold open procedure. The Salvation Army was awarded the contract on 11 May 2026, with a contract value of £1,980,898 excluding VAT (£2,377,077 including VAT). The signed contract is active from 1 June 2026 to 31 May 2031, with optional annual extensions up to 31 May 2032. The tender had one lot and received four bids, of which three reached the final stage. Evaluation weighted quality at 70% and price at 30%; economic and technical selection criteria applied. The contract uses the light-touch regime, with electronic submission allowed in English. The lot was identified as suitable for SMEs and voluntary, community or social enterprises.

This requirement suits organisations experienced in homelessness services, supported accommodation and intensive housing-related support for people with complex needs. Credible providers need the operational capacity to run a 19-room service with continuous on-site staffing, including at least two waking staff overnight, and to provide structured support around mental health, substance misuse, independent living and move-on. Experience of safeguarding, tenancy or housing management, anti-social behaviour procedures and partnership working with local services would be relevant. The competition shows that quality was more important than price and that both technical and economic capability mattered. It also demonstrates demand from Merthyr Tydfil for specialist supported accommodation, with participation considered suitable for SMEs and voluntary, community or social enterprises.

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Notice Information

Notice Title

Dyfarnu contract - Llety a Chymorth ar gyfer Anghenion Cymhleth (Tregenna) / Award of contract - Complex Needs Supported Accommodation (Tregenna)

Notice Description

Dyfarnu contract ar gyfer darparu gwasanaethau byw gyda chymorth i bobl ag anghenion cymhleth (Tregenna) Award of contract for the provision of supported living services for people with complex needs (Tregenna)

Lot Information

Lot 1

Renewal: Mae estyniadau y tu hwnt i'r cyfnod cychwynnol yn dibynnu ar berfformiad boddhaol ac argaeledd cyllid parhaus Extensions beyond the initial period are dependent on satisfactory performance and availability of ongoing funding

Planning Information

Noder, oherwydd cyfyngiadau geiriau, nad ydym yn gallu atgynhyrchu'r Broses Ymgysylltu yn y Gymraeg. Gall unrhyw ddarparwr sydd angen cyfieithiad Cymraeg ofyn am un drwy procurement@merthyr.gov.uk Introduction In line with the Welsh Government’s strategy for ending homelessness, it is evident that the current housing and homelessness services in Merthyr Tydfil are under significant pressure. Legislative changes, including the Renting Homes (Wales) Act 2016 and recent amendments to the Homelessness Orders, have further strained an already overburdened system. This, combined with the increasing socio-economic challenges and rising demand for affordable and supported housing, has led to an unprecedented need for additional supported accommodation. Approximately 39% of homeless individuals in Merthyr Tydfil require high or intensive support, which necessitates a suitable development which offers tailored services to help them transition to independent living. Without such accommodation, many are at risk of remaining marginalised, prolonging their stay in inappropriate settings such as B&Bs. Outline: Building and Support The proposed 19 unit development will cater to individuals experiencing homelessness who meet specific eligibility criteria, including those with complex support needs related to mental health or substance misuse. Residents will be assessed by the local housing team, ensuring they are matched with the appropriate accommodation and support services to maximise positive outcomes. In instances where no immediate vacancies are available, alternative arrangements will be made. Support Offered to Residents The proposed accommodation will offer comprehensive housing-related support for up to 19 individuals with high or intensive needs. The development aims to provide not only emergency shelter but also a pathway to independence. An in-house support provider will manage day-to-day operations, offering residents 24/7 housing support. Tailored support will be provided in areas such as mental health, substance misuse reduction, and the development of essential life skills. Additionally, the project will collaborate with local institutions to offer training programs, empowering residents to become self-sufficient and equipped for sustained independent living. Facilities and Living Conditions The refurbished building located at CF47 8RF will include; • 19 x self-contained en-suite rooms across the main building and external walk-up units • A communal/training kitchen for practical learning and shared experiences, • A communal dining area to foster a sense of community, • A communal lounge/activity room to encourage social interaction, • Upgraded room facilities with kitchenettes, promoting autonomy, • On-site laundry facilities, and • 24/7 on-site staff to support residents in real-time. These facilities are designed to create a safe, supportive, and nurturing environment for residents, providing them with the stability they need to rebuild their lives. Duration of Stay The typical stay in the supported accommodation will be up to two years, though this may be extended on a case-by-case basis, depending on individual needs and the availability of suitable move-on accommodation. Anti-Social Behaviour Management The successful support provider will manage any instances of anti-social behaviour through a structured approach, beginning with non-legal solutions such as advising residents when their behaviour is unacceptable. Should these measures prove ineffective, formal notifications and, ultimately, eviction may be considered if residents fail to adhere to agreed-upon behaviour standards. Summary This supported accommodation development is a critical step in addressing the urgent housing and support needs in Merthyr Tydfil. The project will not only provide immediate shelter but also empower individuals with the skills necessary for long-term independence. The planned facilities and comprehensive support services will enable residents to thrive in a safe, structured, and supportive environment. Provider Response Based on the information provided, potential providers are requested to: • Provide an estimate (to the nearest £10k) of likely cost of delivering the service outlined, ensuring that the figure includes a minimum of 2 overnight waking staff • Add any other comments on the service provision that are relevant to the proposed service Responses should be sent to procurement@merthyr.gov.uk to arrive by 4.30pm on Friday 21st November 2025 Please note the following general conditions: • Responses to this Notice will help the Authority refine the requirement and conduct market research. • The Authority reserves the right not to proceed with this procurement. Nothing shall constitute a commitment to commencing a formal procurement process. • Information contained within this document is confidential and must not be revealed to any third party without prior written consent from us. • No selection of Potential Providers will take place as a consequence of any responses or interactions relating to this Notice. • We expect that all responses to this Notice will be provided by Potential Providers in good faith to the best of their ability in the light of information available at the time of their response. • No information provided by a Potential Provider in response to this Notice will be carried forward, used or acknowledged in any way for the purpose of evaluating the Potential Provider, in any subsequent formal procurement process that may take place. • Should a Potential Provider choose not to respond to the questions in this Notice, it will not affect any possible future procurement for this type of service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dc47
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078853-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85312000 - Social work services without accommodation

85320000 - Social services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
£2,000,000 £1M-£10M
Awards Value
£1,980,898 £1M-£10M
Contracts Value
£1,980,898 £1M-£10M

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
13 Feb 2026Expired
Future Notice Date
16 Jan 2026Expired
Award Date
11 May 20263 months ago
Contract Period
1 Jun 2026 - 31 May 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Merthyr Tydfil County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MERTHYR TYDFIL
Postcode
CF47 8AN
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL15 Central Valleys
Local Authority
Merthyr Tydfil
Electoral Ward
Town
Westminster Constituency
Merthyr Tydfil and Aberdare

Supplier Information

Number of Suppliers
1
Supplier Name

The Salvation Army

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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