Award

Aptitude Assure Support Model

UK EXPORT FINANCE

This public procurement record has 3 releases in its history.

Award

03 Dec 2025 at 15:44

Award

12 Nov 2025 at 14:16

Award

10 Nov 2025 at 11:27

Summary of the contracting process

In a recent public procurement process, UK Export Finance has awarded the contract titled 'Aptitude Assure Support Model' within the IT services industry category. This process, completed as of December 2025, aimed to ensure the smooth launch of Ops Ledger, scheduled from December 1st, 2025 through November 30th, 2028. The procurement followed the direct award method due to continuity of services, with Aptitude Software Limited being the sole supplier owing to their ownership of the essential software's intellectual property rights. The procurement process is classified under services and focuses on regions throughout the United Kingdom, offering strategic IT consulting and managed services. The contract was officially signed on November 27th, 2025, with a value of £639,000 excluding VAT.

This tender presents valuable growth opportunities primarily for large-scale enterprises specialising in IT services, managed services, and software development. Aptitude Software Limited has been recognised for its expertise and possession of essential software intellectual property, ensuring their competitiveness. This contract, with its strategic focus on seamless service delivery across multiple UK regions, can be a significant stepping stone for businesses seeking to expand their reach and influence in the public sector IT services domain. Companies aiming to demonstrate proficiency in offering comprehensive support, consulting, and swift decision-making can find this procurement particularly advantageous.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Aptitude Assure Support Model

Notice Description

A support contract is required to ensure the smooth-running and seamless launch of Ops Ledger from the go-live date of December 1st, 2025 - previously procured Aptitude Software License is integral to the launch of Ops Ledger. This will be delivered by the supplier in the form of Managed Services.

Procurement Information

This is based on a continuity of services. Supplier has provided Software which is integral to the requirement being delivered. Supplier owns the IPR to the software.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05dd7b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079451-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£639,000 £500K-£1M
Contracts Value
£639,000 £500K-£1M

Notice Dates

Publication Date
3 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Nov 20253 months ago
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UK EXPORT FINANCE
Contact Name
Not specified
Contact Email
commercial@ukexportfinance.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2HQ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

APTITUDE SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05dd7b-2025-12-03T15:44:50Z",
    "date": "2025-12-03T15:44:50Z",
    "ocid": "ocds-h6vhtk-05dd7b",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PWRW-3185-DZTP",
            "name": "UK Export Finance",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PWRW-3185-DZTP"
            },
            "address": {
                "streetAddress": "1 Horse Guards Rd,",
                "locality": "London",
                "postalCode": "SW1A 2HQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "commercial@ukexportfinance.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-03475849",
            "name": "APTITUDE SOFTWARE LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03475849"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PZJR-1283-NCXD"
                }
            ],
            "address": {
                "streetAddress": "8th Floor, 138 Cheapside",
                "locality": "London",
                "postalCode": "EC2V 6BJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI31"
            },
            "contactPoint": {
                "email": "henry.cater@aptitudesoftware.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.aptitudesoftware.com/",
                "scale": "large",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PWRW-3185-DZTP",
        "name": "UK Export Finance"
    },
    "tender": {
        "id": "UKEF1498",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Aptitude Assure Support Model",
        "description": "A support contract is required to ensure the smooth-running and seamless launch of Ops Ledger from the go-live date of December 1st, 2025 - previously procured Aptitude Software License is integral to the launch of Ops Ledger. This will be delivered by the supplier in the form of Managed Services.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "This is based on a continuity of services. Supplier has provided Software which is integral to the requirement being delivered. Supplier owns the IPR to the software.",
        "procurementMethodRationaleClassifications": [
            {
                "id": "singleSuppliersIntellectualPropertyExclusiveRights"
            },
            {
                "id": "additionalRepeatExtensionPartialReplacement"
            }
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "value": {
                "amountGross": 766800,
                "amount": 639000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-03475849",
                    "name": "APTITUDE SOFTWARE LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72000000",
                            "description": "IT services: consulting, software development, Internet and support"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKC",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKF",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKC",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKF",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKC",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKF",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKG",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKH",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKJ",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKK",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-12-01T00:00:00Z",
                "endDate": "2028-11-30T23:59:59Z"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "072325-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/072325-2025",
                    "datePublished": "2025-11-10T11:27:11Z",
                    "format": "text/html"
                },
                {
                    "id": "073219-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/073219-2025",
                    "datePublished": "2025-11-12T14:16:25Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-11-25T23:59:59Z",
                    "status": "scheduled"
                }
            ],
            "date": "2025-11-12T00:00:00Z",
            "standstillPeriod": {
                "endDate": "2025-11-21T23:59:59+00:00"
            }
        }
    ],
    "language": "en",
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2025-12-01T00:00:00Z",
                "endDate": "2028-11-30T23:59:59Z"
            },
            "value": {
                "amountGross": 766800,
                "amount": 639000,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2025-11-27T00:00:00Z",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Target Response Time"
                },
                {
                    "id": "2",
                    "title": "Incident Status Updates"
                },
                {
                    "id": "3",
                    "title": "Target Resolution Time"
                }
            ],
            "documents": [
                {
                    "id": "079451-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/079451-2025",
                    "datePublished": "2025-12-03T15:44:50Z",
                    "format": "text/html"
                }
            ]
        }
    ]
}