Award

Direct Payments Support & Payroll Service

LONDON BOROUGH OF BROMLEY

This public procurement record has 2 releases in its history.

Award

10 Nov 2025 at 14:31

UK6 - Contract Award Notice
Award

10 Nov 2025 at 13:52

UK5 - Transparency Notice
Summary of the contracting process

The London Borough of Bromley has completed the procurement process for the "Direct Payments Support & Payroll Service," addressing health and social work services within the locality of Bromley, UK (region UKI61). This procurement specifically involved a direct award contract due to the urgent insolvency of the existing supplier, necessitating a replacement supplier to ensure continuity of service. The contract, valued at GBP 676,800 gross and GBP 564,000 net, was awarded to The Disability Syndicate, a large-scale supplier located in Derby. The contract commencement date is set for 11th November 2025, with a completion date of 10th November 2027. The procurement follows the legal basis outlined in the Procurement Act 2023 and falls under the 'light touch' regime, with a focus on community, social, and personal services.

This tender presents substantial growth opportunities for large organisations with expertise in payroll and support services for individuals with social care needs, particularly those with experience in providing flexible services that adapt to client requirements. Companies classified under voluntary, community, and social enterprises (VCSE) may find this contract aligns with their capabilities, especially given the need for providers to hold and manage finances for vulnerable clients. The urgent direct award underlines the demand for capable suppliers who can deliver reliable and adaptable support swiftly, offering a notable opportunity for businesses aiming to establish or expand their presence in public sector health and social service contracts.

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Notice Information

Notice Title

Direct Payments Support & Payroll Service

Notice Description

The Service will enable clients to maintain day to day control of their money and support packages; have the opportunity to make informed choices about how their eligible care needs are met, and how best to match available resources to meet their needs. The Service must be flexible to meet the changing needs of clients. The payroll element of the Service is currently managed in two (2) ways: * Basic service - Clients submit signed time sheets and the payroll provider calculates pay information; * Holding service - in addition to undertaking the payroll calculations, the Provider holds monies on behalf of more vulnerable and less able clients and make the payments on behalf of the client. The current provider has advised that they are insolvent. The Council needs to put in a new supplier to support individuals to continue with their Direct Payments and employment of their Personal Assistants. In accordance with Schedule 5 of the Procurement Act 2023, the Council is awarding a contract via a Direct Award on the grounds of extreme emergency as set out in the Act.

Procurement Information

The service supports individuals with social care needs with their Direct Payment and employment of Personal Assistants. The current service provider has confirmed that they are insolvent and the Council needs to put a new provider in place urgently to safeguard individuals to continue with their direct payment and employment of their personal assistants.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ddbf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072468-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£564,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Nov 20253 months ago
Contract Period
11 Nov 2025 - 10 Nov 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF BROMLEY
Contact Name
Not specified
Contact Email
procurement@bromley.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BROMLEY
Postcode
BR1 1AD
Post Town
Bromley
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI61 Bromley
Delivery Location
Not specified
Local Authority
Bromley
Electoral Ward
Bromley Town
Westminster Constituency
Bromley and Biggin Hill

Supplier Information

Number of Suppliers
1
Supplier Name

THE DISABILITY SYNDICATE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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