Award

Drug and Alcohol Treatment and Recovery Improvement Contract

NORFOLK COUNTY COUNCIL

This public procurement record has 2 releases in its history.

TenderUpdate

13 Nov 2025 at 10:43

Award

13 Nov 2025 at 10:36

Summary of the contracting process

Norfolk County Council has undertaken a procurement process for a Drug and Alcohol Treatment and Recovery Improvement Contract under the Health Care Services (Provider Selection Regime) Regulations 2023, targeting community health services within the UK region of Norfolk. The procurement, classified under CPV code 85323000, reached the award stage, with the process recently concluding with the intention notice released on 13th November 2025. The procurement method was a limited, direct award to an existing provider without prior publication of a call for competition. The contract is set to commence on 1st April 2026 and run until 31st March 2036, with a standstill period from 14th November to midnight on 25th November 2025, allowing for any provider representations as per the regulatory framework.

This tender provides a significant opportunity for large-scale service providers in the field of drug and alcohol treatment and recovery, aiming to deliver community-based, outcome-focused services with a strong emphasis on prevention, early intervention, and innovation. The successful bidder, Change Grow Live Services Limited, a large enterprise based in Brighton, has been awarded the contract based on their ability to meet the material requirements of the tender. This creates an opportunity not only for Change Grow Live Services Limited to consolidate its market presence but also for other existing providers meeting similar criteria to prepare for potential future bids by delivering comprehensive, evidence-based services in local communities. The substantial contract value of £70,991,740 over ten years further underscores its significance in delivering long-term service outcomes and community support.

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Notice Title

Drug and Alcohol Treatment and Recovery Improvement Contract

Notice Description

This notice is an intention to award notice under the Health Care Services (Provider Selection Regime) Regulations 2023. Norfolk County Council wishes to procure an integrated drug and alcohol treatment and recovery service, for people experiencing Drug and Alcohol dependency and to build community resilience for Norfolk adults aged 18 + years. The service will be outcome based and recovery focused, prioritising prevention and early intervention, in addition to demonstrating innovation and evidence-based good practice to deliver the best possible outcomes for individuals and their families. The service will be responsible for delivery of a comprehensive range of evidence-based services, to support the drug and alcohol related needs of adults. This will include a flexible range of programmes and interventions across all modalities in each locality.

Lot Information

Lot 1

This is an intention to award notice under the Health Care Services (Provider Selection Regime) Regulations 2023 Direct Award Process C. Norfolk County Council wishes to procure an integrated drug and alcohol treatment and recovery service, for people experiencing Drug and Alcohol dependency and to build community resilience for Norfolk adults aged 18 + years. The service will be outcome based and recovery focused, prioritising prevention and early intervention, in addition to demonstrating innovation and evidence-based good practice to deliver the best possible outcomes for individuals and their families. The service will be responsible for delivery of a comprehensive range of evidence-based services, to support the drug and alcohol related needs of adults. This will include a flexible range of programmes and interventions across all modalities in each locality. Additional information: The value in this notice is the value for 10 years excluding VAT and excluding any fee uplift as per the terms and conditions. The Contract is for 10 years from 1st April 2026 to 31 March 2036.

Procurement Information

The process followed was Direct Award C under the Provider Selection Regime ( award to an existing provider). The term of the existing contract for Drug and Alcohol Treatment and Recovery is due to expire on 31 March 2026 and Norfolk County Council proposes that a new contract is put in place to replace the existing contract at the end of its term. This is not a procurement for a Framework Agreement. The standstill will start on x and will finish on x being 8 working days following the date of publication of this notice. No conflicts of interest were declared for this procurement. The decision makers are:- Assistant Director, Public Health Commissioning and Head of Complex Transactions and Sourcing. A panel from Norfolk County Council was formed to decide whether taking into account the key criteria and applying the basic selection criteria, whether it was content that the existing provider is satisfying the original contract. The panel assessed amongst other matters, KPI performance and financial performance and concluded that the existing provider is satisfying the original contract to a sufficient standard. Basic selection criteria ( as per Schedule 16 of the Act) was also passed by Change Grow Live. The panel also assessed that the considerable change threshold as defined in the Act had not been met. Norfolk County Council then assessed whether Change Grow Live will likely satisfy the proposed new contract to a sufficient standard. On reviewing Change, Grow, Lives method statements for the proposed new contract, the panel assessed these as good, meeting the material requirements of the specification, evidencing good practice and being detailed and clear about what would be delivered and how. The panel were therefore content that the tests for a Direct Award 1C had been met and that a contract should provisionally be offered to Change Grow Live. The contract is for 10 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e02c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073438-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£70,991,740 £10M-£100M

Notice Dates

Publication Date
13 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Nov 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Sarah Hardy
Contact Email
sarah.hardy@norfolk.gov.uk
Contact Phone
+44 1603223968

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

CHANGE GROW LIVE SERVICES

Open Contracting Data Standard (OCDS)

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