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DHSC: SCI: Adult gender services waiting list - wellbeing pilot (southwest) 2026

Department of Health & Social Care

This public procurement record has 3 releases in its history.

Award

10 Feb 2026 at 10:57

UK7 - Contract Details Notice
TenderUpdate

17 Nov 2025 at 09:12

UK4 - Tender Notice
Tender

17 Nov 2025 at 09:09

UK4 - Tender Notice
Summary of the contracting process

The Department of Health & Social Care (DHSC), based at 39 Victoria Street, London, has concluded a procurement process for a pilot service titled "DHSC: SCI: Adult Gender Services Waiting List – Wellbeing Pilot (Southwest) 2026". This initiative falls under the category of miscellaneous health services and is targeted for implementation in the southwest region of the United Kingdom. The procurement followed an open method of competition, classified under a "below threshold" tender, and was part of a light-touch regime. Key milestones include the award and signing of the contract on 10th February 2026, with the service set to commence on 12th February 2026 for a duration of 12 months. The contract holds a value of £150,000 including VAT and may potentially be extended by up to three months pending internal approvals.

This tender presents substantial opportunities for specialised organisations focusing on health and wellbeing services. It is particularly suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can provide non-clinical, holistic support to adults awaiting appointments at gender clinics. The directive focuses on improving patients' wellbeing, resilience, and social connectedness, which are critical aspects that businesses with expertise in community health, guidance, and counselling services can target for growth and development. Successful participation in such a contract could enhance a company’s portfolio, facilitate the development of innovative wellbeing solutions, and establish a strong position in public health service provision.

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Notice Information

Notice Title

DHSC: SCI: Adult gender services waiting list - wellbeing pilot (southwest) 2026

Notice Description

The Department of Health and Social Care (DHSC) is seeking to commission an external provider to deliver a pilot "waiting well" service, designed to offer accessible, non-clinical support to adults (aged 18 and over) who are on the waiting list for an adult gender clinic in the southwest of England. The pilot service will take a holistic approach, offering comprehensive support to eligible users as they prepare for their first clinic appointment as well as providing tailored advice and information, promoting healthier lifestyle choices such as smoking cessation and weight management, and promptly identifying individuals in crisis for rapid referral or signposting to appropriate services. The overarching aims of the service are to: -Improved self-reported wellbeing and resilience -Increased readiness for first appointment with gender dysphoria clinic -Increased ability to self-manage symptoms while awaiting clinical care. -Reduced isolation and increased social connectedness. The appointed provider will also work closely with an oversight and monitoring group to agree on outcome measures and systematically gather data, enabling robust, evidence-based evaluation of the service's effectiveness and efficiency. Contract Project Reference: C396416 Contract term: 12 months. The contract may be extended by a maximum of 3 months. The option to extend is optional to the Authority and is not planned at this stage, and if the option is exercised, additional funding must be obtained through internal approval processes. Estimated contract value (Excluding extensions): PS125,000 excluding VAT (PS150,000 including VAT). Any contract extension will be remunerated on a pro-rata basis, proportionate to the original contract value.

Lot Information

Lot 1

Renewal: The contract may be extended. The option to extend is optional to the Authority and is not planned at this stage, and if the option is exercised, additional funding must be obtained through internal approval processes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e213
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011723-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85140000 - Miscellaneous health services

85312300 - Guidance and counselling services

85323000 - Community health services

Notice Value(s)

Tender Value
£125,000 £100K-£500K
Lots Value
£125,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£125,000 £100K-£500K

Notice Dates

Publication Date
10 Feb 20266 months ago
Submission Deadline
15 Dec 2025Expired
Future Notice Date
Not specified
Award Date
10 Feb 20266 months ago
Contract Period
12 Feb 2026 - 11 Feb 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department of Health & Social Care
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLK South West (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

LGBT Foundation

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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