Award

Occupational Health, EAP and Physiotherapy Services for Liverpool City Council

LIVERPOOL CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

06 Mar 2026 at 14:16

Tender

25 Nov 2025 at 13:56

Summary of the contracting process

Liverpool City Council recently awarded a contract for Occupational Health, Employee Assistance Programme (EAP), and Physiotherapy Services, with Medigold Health Consultancy Limited as the chosen supplier. This procurement, initiated under an open, competitive flexible procedure, is part of the council's People Plan (2023-2027) aimed at bolstering workforce health and wellbeing. The contract covers services to approximately 5,800 staff and includes measures such as preventative support and productivity enhancements. Key dates of the award process include a contract signing scheduled for 23rd March 2026, with services beginning on 1st April 2026, lasting until 31st March 2029, with possible extensions to 2031. The industry category focuses on physical well-being services and miscellaneous health services, specific to the Liverpool region.

This tender opens opportunities for businesses specialising in health consultancy services, allowing them to contribute to innovative health programmes that enhance employee wellbeing. With two specific lots, Occupational Health and EAP Services, and Physiotherapy Services, the procurement is structured to provide options for innovation and quality contributions. The contracting process evaluated submissions based on quality, social value, and commercial factors, making it ideal for businesses that can deliver high-quality health services with a commitment to social value. SMEs are encouraged to compete, especially in Lot 2, focusing on Physiotherapy Services, reinforcing the provision's inclusivity and support for business growth within health services. This procurement provides substantial business potential for companies with expertise in employee health initiatives and regional service delivery.

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Notice Title

Occupational Health, EAP and Physiotherapy Services for Liverpool City Council

Notice Description

Liverpool City Council is dedicated to being a well-run Council, continuously transforming and improving our operations to ensure that Liverpool's residents and communities are served by a council they trust and know is well-managed. In alignment with this commitment, our People Plan (2023-2027) articulates our vision to become an inclusive employer of choice, fostering a skilled, diverse, and healthy workforce. To support this vision, we aim to provide our staff with a comprehensive programme of initiatives that promote physical, emotional, social, financial, and environmental health. This tender seeks to procure Occupational Health and Employee Assistance Programme (EAP) services that will underpin our efforts to maintain a healthy, safe, and well-supported workforce.

Lot Information

Occupational Heath and EAP Services

Full details for Lot 1 is provided within Appendix B - Service Specification Lot 1 is to provide Occupational Heath and EAP (Employee Assistance Program) Services

Options: Suppliers have the ability to provide innovation as part of this contract with the quality element scored. However the commercial will be a non score but will form part of the contract if LCC decide to purchase through the life of the agreement

Renewal: Each lot can be extended for a period of 2 years in annual increments

Physiotherapy Services

Provision of Physiotherapy Services

Options: Please refer to the tender instructions & Appendix E Lot 2

Renewal: Each lot can be extended for a period of 2 years in annual increments

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e863
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020454-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85140000 - Miscellaneous health services

98330000 - Physical well-being services

Notice Value(s)

Tender Value
£1,520,000 £1M-£10M
Lots Value
£1,710,000 £1M-£10M
Awards Value
£1,255,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Mar 20261 months ago
Submission Deadline
7 Jan 2026Expired
Future Notice Date
Not specified
Award Date
6 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD72 Liverpool

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

MEDIGOLD HEALTH CONSULTANCY

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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