Award

Flok Health AI MSK Clinic - Physiotherapy Services

CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST

This public procurement record has 2 releases in its history.

TenderUpdate

26 Nov 2025 at 11:00

Award

26 Nov 2025 at 10:55

Summary of the contracting process

The procurement process for the "Flok Health AI MSK Clinic - Physiotherapy Services" has been completed by the Cambridgeshire Community Services NHS Trust. This public health authority, located in Cambridgeshire, UK, conducted the procurement under the Health Care Services (Provider Selection Regime) Regulations 2023. The service contract, classified under physiotherapy services (CPV 85142100), has been awarded with a contract value of £100,000. The procurement method employed was a limited procedure, where the service will commence on November 19th, 2025, and conclude on March 31st, 2026.

This tender offers substantial opportunities for businesses specializing in digital health solutions, especially those focused on musculoskeletal services. Companies with expertise in integrating AI-driven pathways and efficient patient management systems are well-suited to take advantage of such opportunities. The awarded contractor, Flok Health, has been entrusted to deliver an end-to-end digital solution, managing patient assessment and treatment for conditions such as low back pain and sciatica, which reduces the traditional burden on the NHS. Such contracts are ideal for innovative SMEs seeking to expand their footprint in the healthcare sector by showcasing advanced technological solutions.

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Notice Title

Flok Health AI MSK Clinic - Physiotherapy Services

Notice Description

Notice published prior and 8 day standstill has been exercised, details as follows - Notice identifier: 2025/S 000-069778 Procurement identifier (OCID): ocds-h6vhtk-05d21d This is a Provider Selection Regime (PSR) Intended Approach Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. This Intended Approach Notice is being published in line with Regulation 10 - under The Health Care Services (Provider Selection Regime - PSR) Regulations 2023. (The Most Suitable Provider Process) is being used to commission this service.

Lot Information

Lot 1

The Flok Health AI MSK Clinic service will be delivered to the above populations and areas, accepting patients from the Contract commencement date until 31st March 2026. The service will provide eligible patients from all sources (self referrals, new clinician referrals, and the existing waiting list) with a new end-to-end digital pathway for the assessment and treatment of low back pain and or sciatica. The aim of the service is that Flok Health will fully manage eligible patients on behalf of CCS, removing the need for CCS to manage these patients in the traditional pathway. This is expected to reduce waiting times and volumes for MSK physiotherapy services across the area.

Procurement Information

This is a Provider Selection Regime (PSR) Intended Approach Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. This Intended Approach Notice is being published in line with Regulation 10 - under The Health Care Services (Provider Selection Regime - PSR) Regulations 2023. (The Most Suitable Provider Process) is being used to commission this service.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05e8ee
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077139-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85142100 - Physiotherapy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£100,000 £100K-£500K

Notice Dates

Publication Date
26 Nov 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Nov 20253 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBRIDGESHIRE
Postcode
PE27 4LG
Post Town
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Huntingdonshire
Electoral Ward
St Ives South
Westminster Constituency
Huntingdon

Supplier Information

Number of Suppliers
1
Supplier Name

FLOK HEALTH

Open Contracting Data Standard (OCDS)

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