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Unity BACS Services

HM Revenue & Customs

This public procurement record has 2 releases in its history.

TenderUpdate

02 Dec 2025 at 22:16

Tender Notice
Award

27 Nov 2025 at 11:31

Award Notice
Summary of the contracting process

The procurement process for Unity BACS Services, facilitated by HM Revenue & Customs, is focused on the provision of BACS approved bureau services. This initiative aims to assist clients under the Department for Transport umbrella with critical payment processes using approved software. The procurement falls under the category of software package and information systems, with the main procurement category identified as goods. Initially tendered without prior publication, the contract awarded to boxxe Limited, signed on 20th November 2025, ensures continuity of services necessary due to technical reasons and was valued at £30,165.26. The contract is based in London, with service delivery within the York region, and includes a potential extension option for one additional year beyond the initial two-year term.

The Unity BACS Services tender represents a strategic business growth opportunity for companies in the software sector, specifically those specialising in financial transactions and information systems. Businesses adept in managing BACS payments and possessing the capability to offer bureau services could successfully compete for similar future contracts. The procurement method used was limited, aimed at ensuring service continuity due to the complexities involved in transitioning providers, highlighting opportunities for firms that can overcome technical barriers and optimise public sector contract fulfilment. Potential suppliers should focus on understanding the functional intricacies and requirements of HM Revenue & Customs and the Department for Transport to position themselves effectively for business growth through similar tenders.

How relevant is this notice?

Notice Information

Notice Title

Unity BACS Services

Notice Description

Provision of BACS approved bureau services to enable all clients under the Department for Transport umbrella to send critical payments and collect revenues and process Direct Debit and Direct Credit related reports using BACS approved software.

Lot Information

Lot 1

Provision of BACS approved bureau services to enable all clients under the Department for Transport umbrella to send critical payments and collect revenues and process Direct Debit and Direct Credit related reports using BACS approved software.

Options: This contract is for 2 years with an optional 12-month extension period.

Procurement Information

This is a low value, below-threshold procurement. Unity cluster BACS solution delayed so continuity of service required. Costs of switching supplier and modifying existing SFTP link with ERP Supplier at this moment in time would exceed this contract value (not VfM). Also would be a highly complex exercise, risking DfT not being able to send/receive critical payments.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ea02
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079140-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£30,165 Under £100K

Notice Dates

Publication Date
2 Dec 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Nov 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HM Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLE2 North Yorkshire
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

boxxe Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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