Planning

HAC6124 Integrated Statutory Advocacy Service

TOWER HAMLETS

This public procurement record has 1 release in its history.

Planning

28 Nov 2025 at 16:02

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Tower Hamlets is currently in the planning phase of procuring its Integrated Statutory Advocacy Service, titled "HAC6124 Integrated Statutory Advocacy Service." This procurement seeks to combine the borough's local advocacy service and an out-of-borough service into a unified contract aimed at ensuring residents receive comprehensive statutory advocacy support. The industry category for this tender is health and social work services, with a total estimated value of £826,952. A market engagement session is scheduled for 9th December 2025, via MS Teams, to facilitate supplier dialogue and registration. The tender is planned to commence on 1st July 2026 and run through 30th June 2029, with the option for extension until June 2030.

This tender presents substantial opportunities for businesses specialising in advocacy services, particularly those with capabilities in health and social care. Enterprises that can deliver person-centred, high-quality advocacy for individuals with substantial difficulty participating in care planning, or those requiring NHS complaints advocacy, should consider participating. The procurement is suitable for SMEs and voluntary, community, and social enterprises (VCSEs), thereby widening the potential supplier base and encouraging competitive bids. This contract not only consolidates existing services but also aims to expand advocacy support on a national scale, making it an attractive proposition for businesses with a footprint beyond Tower Hamlets.

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Notice Information

Notice Title

HAC6124 Integrated Statutory Advocacy Service

Notice Description

Tower Hamlets Council proposes to procure a high-quality, person-centred Integrated Statutory Advocacy Service to ensure that residents eligible under national legislation receive timely, independent, and effective advocacy. This procurement will bring together the following two separate advocacy contracts into a single contracting approach: 1. The Integrated Statutory Advocacy Service (ISAS), which supports Tower Hamlets residents in the borough and across the Northeast London (NEL) footprint with a range of statutory advocacy support, including Independent Mental Capacity Advocacy (IMCA), Responsible Pair Persons Representative (RPPR), NHS Complaints Advocacy, and Care Act Advocacy (CAA). 2. The Out-of-Borough Statutory Advocacy Service, which ensures eligible Tower Hamlets residents temporarily placed outside of NEL boroughs receive independent statutory advocacy. This includes RPPR and CAA functions only. The intention is to effectively merge these two contracts and go out to the market for a nationwide Integrated Statutory Advocacy Service. It will ensure that individuals: * Are supported to understand and exercise their rights * Can participate fully in decision-making about their care and support * Have their voices heard where capacity is limited or fluctuating * Receive consistent, high-quality advocacy regardless of where they live The scope of this procurement covers: * Independent Mental Capacity Advocacy (IMCA) including DoLS and Relevant Person's Paid Representative (RPPR) functions * Care Act Advocacy (CAA) for people with substantial difficulty participating in care planning or safeguarding * NHS Complaints Advocacy

Planning Information

To provide potential suppliers with more information about the upcoming opportunity, we are hosting an online Market Engagement session that will take place on MS Teams on Tuesday 9th December 2025 time 1-2.pm. The session is advertised openly using this notice. We are currently in the process of re-procuring our flagship Advocacy Service: The Integrated Statutory Advocacy Service. This contract will include: A local element, which aims to provide statutory advocacy for Tower Hamlets residents, and A national element, which will support LBTH residents who are temporarily housed outside the borough; however this service does not include IHCA. During our upcoming event, we will be available to answer any questions you may have. If you are interested, we would be pleased to invite you to submit a bid. Suppliers wishing to attend the Market Engagement session should complete and submit the table below with the relevant details. Upon receipt you will be added to the supplier registration. Invites will be sent out upon registration. Once registration details for the Market Engagement session are complete, please return this document via the messages function through the Proactis Procurement Portal. NOTE: Attendance at the market engagement is optional and does not provide suppliers with an advantage in any future related procurement. Attendance also does not constitute as an intention to tender for any future related procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05eb54
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078220-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£661,562 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Nov 20252 months ago
Submission Deadline
Not specified
Future Notice Date
30 Jan 2026Expired
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Joanne Spree
Contact Email
joanne.spree@towerhamlets.gov.uk
Contact Phone
+442073645000

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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