This public procurement record has 5 releases in its history.

Award

22 Jun 2026 at 08:36

Award

20 Mar 2026 at 17:02

TenderUpdate

08 Jan 2026 at 13:44

Tender

08 Jan 2026 at 13:06

Planning

02 Dec 2025 at 15:56

Summary of the contracting process

The Police and Crime Commissioner for Suffolk has successfully awarded a contract for the "Community Safety Public Perception Survey" to SMSR UK Ltd. The project involves obtaining and interpreting the views of Suffolk residents on community safety. This procurement was conducted through an open procedure and is classified under the services category with a focus on customer survey and analysis services. The survey will cover several regions including Babergh, East Suffolk, Mid Suffolk, Ipswich, and West Suffolk. The contract, valued at GBP 357,960 gross, is active from 1st June 2026 and runs until 31st May 2028, with potential extensions up to 31st May 2030.

This tender offers significant opportunities for small and medium enterprises (SMEs) engaged in the field of community safety and public perception research. Businesses specialising in large-scale primary human research, particularly those with experience in policing, community safety, or criminal justice environments, are well-suited to compete. Participation in such tenders can help enterprises expand their portfolios, gain visibility within the public sector, and contribute to shaping community safety policies informed by reliable resident feedback.

How relevant is this notice?

Notice Title

Community Safety Public Perception Survey

Notice Description

Suffolk Police, the Police and Crime Commissioner for Suffolk (PCC), Suffolk County Council and Community Safety Partnerships representatives from Babergh, East Suffolk, Mid Suffolk, Ipswich, and West Suffolk are seeking a delivery partner for a project that obtains and interprets the views of Suffolk residents on community safety. During 2025 a new Police and Crime Plan was developed covering the period 2025-2029, this has set out the policing priorities across Suffolk. The plan focuses on preventing crime and working with communities to make Suffolk a safer place to live, work, travel, and invest. This survey will offer partners across Suffolk an insight into the views of residents to help shape activity at a community safety partnership level. All partners also want to be able to ensure that longitudinal information is available to help inform current strategic priorities and delivery. The work will build upon themed and localised consultations previously undertaken along with needs assessments undertaken for strategy development. The partners are inviting bids from potential providers with extensive experience in large-scale, primary, human research within the community safety environment. This should specifically include policing, community safety, Criminal Justice and/or victims and witnesses of crime. The project will be a large scale, research survey giving a reliable and robust assessment of public perception of community safety and local policing. The successful provider would be expected to consult a representative cohort of Suffolk residents to seek their views and perceptions of community safety and local policing in the county to measure and understand progress being made against our priorities to inform policy and practice. This should be large enough to allow for segmentation at district level, on a demographic basis and between victims and non-victims

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ed3e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058331-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311000 - Survey services

79311200 - Survey conduction services

79311300 - Survey analysis services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£280,000 £100K-£500K
Lots Value
£280,000 £100K-£500K
Awards Value
£298,300 £100K-£500K
Contracts Value
£298,300 £100K-£500K

Notice Dates

Publication Date
22 Jun 20263 weeks ago
Submission Deadline
2 Feb 2026Expired
Future Notice Date
22 Dec 2025Expired
Award Date
20 Mar 20263 months ago
Contract Period
31 May 2026 - 31 May 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR SUFFOLK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP5 3QS
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
TLH14 Suffolk CC

Local Authority
East Suffolk
Electoral Ward
Martlesham & Purdis Farm
Westminster Constituency
Suffolk Coastal

Supplier Information

Number of Suppliers
1
Supplier Name

SMSR

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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