Award

Orthodontic Services Hertfordshire 2027/37

NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

17 Dec 2025 at 12:58

Award

02 Dec 2025 at 18:58

Summary of the contracting process

The NHS Hertfordshire and West Essex Integrated Care Board has contracted orthodontic services in Hertfordshire from April 2027 to March 2037. The procurement, categorised under health services, followed a Provider Selection Regime (PSR) and was awarded directly to Herts Orthodontics. This choice was made without a formal call for competition. The procurement process began in June 2025, with key approvals occurring in November 2025, and the contract formally awarded on 17 December 2025. With a focus on maintaining quality services, this award ensures continuity of care, as the existing provider has been fulfilling contract requirements effectively, meeting all key performance indicators, without any patient concerns.

This contract represents significant opportunities for Herts Orthodontics, establishing a long-term, stable business engagement. A lifelong value of approximately £5.8 million spread over 10 years, assures consistent revenue flows. As the service remains within NHS standards and follows a direct referral model via General Dental Practitioners, it offers potential growth for existing orthodontic specialists. The procurement benefits providers who can adhere to stringent quality standards and meet referral-based NHS care criteria. Specialist orthodontic practices in Hertfordshire, especially SMEs like Herts Orthodontics, are well-suited to leverage this contract to enhance their service offerings and strengthen their market presence. This procurement secures continuity in patient care and encourages ongoing quality improvements among local health providers.

How relevant is this notice?

Notice Information

Notice Title

Orthodontic Services Hertfordshire 2027/37

Notice Description

Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers.<br/><br/>To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes. No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.

Lot Information

Lot 1

Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers. These services are a 'referral only service' via a General Dental Practitioner.

Eligible Patients must meet the Index of Orthodontic Needs to receive NHS Orthodontic Care.

Orthodontic Contracts are commissioned via a Personal Dental Services (PDS) Agreement which is a national contractual framework.

There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the basic and key criterion. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period.

Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR DAP C.

Any representations should be sent to hweicbhv.dental@nhs.net

The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.

Options: 7 years with 3 years extension

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 13/12/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 18/11/2025. There were no conflicts or potential conflicts declared.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ed78
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083828-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85131100 - Orthodontic services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,844,330 £1M-£10M

Notice Dates

Publication Date
17 Dec 20251 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Nov 20251 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
hweicbhv.dental@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
MARLOWES, HEMEL HEMPSTEAD
Postcode
HP1 1DN
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

HERTS ORTHODONTICS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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