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Gcloud 14 iPlato Messaging Subscription

NHS Kent and Medway Integrated Care Board

This public procurement record has 2 releases in its history.

AwardUpdate

16 Sep 2026 at 12:16

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Award

03 Dec 2025 at 16:27

Award Notice
Summary of the contracting process

NHS Kent and Medway Integrated Care Board bought a messaging subscription to enable messaging through iPLATO Connect. The requirement is an IT service covering software, internet and support, classified under CPV 72000000. The service supports activity across Kent and Medway, for the NHS organisation serving that area. The named supplier is iPlato Healthcare Ltd, a London-based SME. The procurement concerned a G-Cloud 14 call-off for messaging subscription services, rather than a general communications or infrastructure contract. Businesses with experience delivering secure healthcare messaging, subscription platforms, software support and internet-enabled services would find the requirement most relevant. The service is tied to iPLATO Connect, so suppliers would need to understand how messaging integrates with that platform and supports NHS operational use across Kent and Medway.

The procurement is complete and has resulted in active contracts with iPlato Healthcare Ltd. Two contract records relate to the requirement: one is valued at £1,206,053.40 and the other at £1,809,080.10, both signed on 18 December 2024. The second contract has a stated duration of 1,080 days. The route was a limited procedure without prior publication of a call for competition, using a G-Cloud 14 framework call-off that had already been advertised and awarded. The single recorded bid was from the successful supplier. Evaluation was based on price. The call-off included options for the buyer to extend for two further periods of up to 12 months each, with one month’s written notice before expiry. The lot is recorded as cancelled, while both awards and contracts are active.

This procurement indicates established NHS demand for a specialist messaging subscription connected to iPLATO Connect, delivered across a defined health and care geography. A credible future competitor would need a dependable messaging platform, the technical capability to integrate with iPLATO Connect, and the service management capacity to support sustained use by NHS teams. Relevant experience would include healthcare communications, secure handling of operational messages, software subscription management, internet services and responsive technical support. Suppliers should also be able to demonstrate delivery at the scale required by a large integrated care organisation, with continuity, resilience and effective user support. The buyer used a G-Cloud framework call-off rather than an open competition, so framework access and the ability to meet its call-off requirements would be important when pursuing comparable work.

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Notice Information

Notice Title

Gcloud 14 iPlato Messaging Subscription

Notice Description

Messaging subscription required to enable the messaging via iPLATO Connect.

Lot Information

Lot 1

GCloud 14 call off contract Messaging Subscription

Options: This Call-Off Contract can be extended by the Buyer for two peri-ods of up to 12 months each (Year 2 and Year 3), by giving the Supplier 1 months written notice before its expiry.

Procurement Information

G-Cloud 14 without prior publication is lawful because it is a call-off from a pre-established framework agreement that was already advertised and awarded in compliance with the Public Contracts Regulations 2015.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ee32
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087708-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,015,133 £1M-£10M

Notice Dates

Publication Date
16 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Kent and Medway Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDSTONE
Postcode
ME15 6NB
Postcode Area
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ4 Kent
Local Authority
Maidstone
Electoral Ward
High Street
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

iPlato Healthcare Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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