Tender

Direct Payment Support Service

PETERBOROUGH CITY COUNCIL

This public procurement record has 2 releases in its history.

Tender

27 Feb 2026 at 10:15

Planning

05 Dec 2025 at 09:44

Summary of the contracting process

Peterborough City Council is undertaking a procurement process for the "Direct Payment Support Service," aimed at providing support to individuals receiving their care via Direct Payments. This tender falls under the health and social services category, with a focus on person-centred support promoting independence, choice, and control. The procurement is currently at the tender stage, employing an open procedure under the Light Touch Regime, following the Procurement Act 2023. The anticipated value of the services is approximately £1,680,000 over a six-year contract period, with service mobilisation expected to commence on 1st July 2026 and the full service starting on 1st October 2026. Interested bidders must submit responses by 27th March 2026. The procurement activity is centred in Peterborough, UK, and facilitated via the ProContract procurement portal.

This tender offers substantial opportunities for growth and collaboration, especially for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). The successful bidder will manage a comprehensive service that includes financial services like payroll and account management, alongside maintaining a Personal Assistant Register. This contract is well-suited for organisations experienced in health and social work services and capable of providing high-quality, accessible support whilst ensuring compliance with legal and statutory requirements. The competitive nature of the bidding process, weighted on quality (70%) and cost (30%), presents a promising opening for businesses aspiring to expand their presence in the public sector service delivery landscape.

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Notice Title

Direct Payment Support Service

Notice Description

The Direct Payment Support Service (DPSS) will ensure that individuals who choose to receive their care via a Direct Payment are enabled, empowered and supported to manage them safely, legally and in line with statutory requirements.The service will provide high-quality, person-centred support that promotes independence, choice, and control. The service will provide information, advice and guidance to the Direct Payment Recipient on being an employer, be responsible for managing the Personal Assistant (PA) Register, and offer financial services including managed accounts and a fully auditable payroll. The DPSS will operate as part of the wider Children and Adult's Social Care offer in Peterborough, ensuring consistency, accessibility, and a seamless experience for individuals, families, and professionals. The Authority is conducting the procurement using the open procedure in accordance with the requirements of the Procurement Act 2023 for the purpose of procuring the services. The Authority reserves the right to deviate from the formalities of the open procedure given the flexibilities permitted by Regulation 9 of the Procurement Act 2023 in the conduct of procurements for "wholly or mainly for the supply of services of a kind specified in regulations under subsection (2)", otherwise referred to as "Light Touch Regime" procurement. The Authority proposes to enter into one Contract for a maximum period of 6 years, being an initial term of 3 years and extensions of up to 3 years (1 x 24 month extension and 1 x 12 month extension), with the successful Bidder. The anticipated service commencement date is 1st October 2026 which may be subject to change dependent on the Authority's governance and requirements. The Authority expects the mobilisation of services to commence three months prior to the services commencement date; therefore, mobilisation is anticipated to commence from 1st July 2026. The anticipated value of the Services is approximately PS1,680,000 over the full contract term of six years.

Lot Information

Lot 1

Renewal: 1 x 24 month extension (2 years) 1 x 12 month extension (1 year)

Planning Information

THIS IS NOT A CALL TO COMPETITION. This is a Preliminary Market Engagement event in relation to the Direct Payment Support Service. This preliminary market engagement event does not form any part of any invitation to tender. Peterborough City Council is issuing this request for information only. Any supplier invited to present to the Authority is doing so to support market research only and to help make any potential procurement process more focused and efficient. No supplier selection or supplier preference is implied. Peterborough City Council's Direct Payment Support Service provides essential information and advice to people who receive a direct payment from the Council and/or their representatives, parents or carers. The service helps people to find, recruit and pay for the types of care and support they wish to receive. This enables people with care needs to have greater choice and control over the care they receive. The service under the proposed contract has been mainly used by adults but is also available for children/young people with a direct payment. For a monthly fee, direct payment recipients can also arrange to have their direct payment paid into a third party supported account managed by the provider. The provider carries out financial transactions on their instructions, pays wages directly into their care or support workers' bank accounts and provides them with a monthly statement of their account. The current offer is due to end at the end of September 2026, so the Council is reviewing the contract to make plans for the future. The preliminary market engagement event can be accessed via ProContract at this link: https://procontract.due-north.com/Supplier/Advert/View?advertId=ec0cd459-bad1-f011-813a-005056b64545&fromProjectDashboard=False&fromRfxSummary=False&selectWorkgroup=False&fromAdvertEvent=False&fromActivityDashboard=False&restrictedPortalId=fa9a9b42-8212-ed11-8117-005056b64545 If you do not already have an account with ProContract you can register and create an account for free. Once you have accessed the advert, please click on the green "Register interest in this opportunity". Doing this will allow you to access the Preliminary Market Engagement event and associated document. Once the questions within the document have been completed, please upload your response via ProContract. The event will remain open until 23:30 on 19th December 2025. If you have any questions whilst this event is live and you have already registered your interest, please use the ProContract messaging facility.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ef53
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017733-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,680,000 £1M-£10M
Lots Value
£1,680,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Feb 20261 months ago
Submission Deadline
27 Mar 2026Expired
Future Notice Date
26 Feb 2026Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2029 3-4 years
Recurrence
2032-02-26

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PETERBOROUGH CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PETERBOROUGH
Postcode
PE2 8TY
Post Town
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH41 Peterborough
Delivery Location
Not specified

Local Authority
Peterborough
Electoral Ward
Fletton and Stanground
Westminster Constituency
North West Cambridgeshire

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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