Award

SAP Annual Support and Maintenance Renewal

UNITED UTILITIES WATER LIMITED

This public procurement record has 2 releases in its history.

Award

08 Dec 2025 at 18:09

UK6 - Contract Award Notice
Award

08 Dec 2025 at 17:53

UK5 - Transparency Notice
Summary of the contracting process

United Utilities Water Limited, a private utility based in Great Sankey, United Kingdom, has completed the procurement process for the "SAP Annual Support and Maintenance Renewal". This direct award contract, in line with the Procurement Act 2023, secures the renewal of SAP’s support and maintenance for their existing ERP platform, a core business system. The procurement stage is marked complete, with the contract awarded to SAP (UK) Limited, a large-scale supplier. Contract services fall under the software support services category and cover the supply of business-critical maintenance and support. The contract period is set from 1st January 2026 to 31st December 2026, with potential extension until 31st December 2027.

This procurement creates substantial opportunities for businesses involved in IT support services, particularly those focusing on enterprise resource planning platforms. Companies in the software support service industry, particularly those with experience in ERP systems like SAP, will find this contract renewal a fertile ground for robust business growth. The direct award nature of this procurement highlights the significance of having established relationships and technical compatibility with the contracting authority to secure similar future opportunities.

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Notice Information

Notice Title

SAP Annual Support and Maintenance Renewal

Notice Description

Direct Award of SAP Annual Support and Maintenance Renewal This Contract Award Notice is issued in accordance with the Procurement Act 2023 to inform the market of the contracting authority's intention to renew its annual SAP support and maintenance contract for it's existing SAP estate. The authority currently relies on SAP ERP (Enterprise Resource Planning) platform as a core business-critical system. Continued SAP support and maintenance is required to secure uninterrupted support of critical business systems. The authority has a 12 month renewal option, this notice reflects the renewal for the next 12-month period.

Procurement Information

For the reasons detailed above, United Utilities intends to renew its SAP Support and Maintenance on the following basis: The public contract concerns the supply of goods, services or works by the existing supplier, which are intended as an extension to or partial replacement of existing goods, services or works in circumstances where a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from or incompatible with the existing goods services or works; and b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f13d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080826-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,286,398 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Dec 200520 years ago
Contract Period
1 Jan 2026 - 31 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNITED UTILITIES WATER LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GREAT SANKEY
Postcode
WA5 3LP
Post Town
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
Not specified
Local Authority
Warrington
Electoral Ward
Great Sankey North and Whittle Hall
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

SAP (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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