Award

CLIO Software Maintenance & Support

POLICE AND CRIME COMMISSIONER FOR DURHAM

This public procurement record has 1 release in its history.

Award

09 Dec 2025 at 10:39

Summary of the contracting process

The procurement process for the "CLIO Software Maintenance & Support" contract was initiated by the Police and Crime Commissioner for Durham, identified as the buying organisation. This procurement falls within the category of "Software package and information systems" and is classified under public authority in sub-central government. The contract, executed without competition through a direct procurement method, supports critical incident management software utilised by law enforcement and emergency services in the UKC14 region. Key dates include the contract signing on 17th November 2025, with a contract period spanning from 25th November 2025 to 24th November 2026.

This tender provides substantial growth opportunities for businesses specialising in software maintenance and support, especially small and medium-sized enterprises that can offer expertise in managing software systems for public sector clients. The procurement of software maintenance is essential for ensuring the reliable operation of critical systems, and organisations like ALTIA SOLUTIONS LIMITED that are experienced in such areas would be well-suited to compete. Participation in such tenders can enhance a business's profile and provide a potential avenue for securing further government contracts.

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Notice Title

CLIO Software Maintenance & Support

Notice Description

A critical incident management software used by law enforcement and emergency services to manage live incidents, complex events, and public order operations.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f183
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080947-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£9,222 Under £100K

Notice Dates

Publication Date
9 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Nov 20253 months ago
Contract Period
25 Nov 2025 - 24 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR DURHAM
Contact Name
Not specified
Contact Email
procurement@durham.police.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5TT
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

ALTIA SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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