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Sitecore, Website and PRA Rulebook Support and Maintenance

BANK OF ENGLAND

This public procurement record has 4 releases in its history.

Award

19 Aug 2026 at 15:21

UK7 - Contract Details Notice
Award

21 May 2026 at 17:28

UK6 - Contract Award Notice
Award

20 May 2026 at 11:56

UK5 - Transparency Notice
Planning

09 Dec 2025 at 11:05

UK1 - Pipeline Notice
Summary of the contracting process

The Bank of England procured hosting, support, maintenance and continuous improvement services for the application layer of its strategic Sitecore-based content management system. The requirement covers Sitecore website services and support for the PRA Rulebook, including ongoing technical operation and improvements. It is an information technology service procurement, covering software, internet and support services. Delivery is across the United Kingdom. The Bank of England is the buying organisation. The requirement was treated as a single service lot and was identified as suitable for small and medium-sized enterprises. The selected supplier, 3 Chillies Limited, is an SME based in Reading, providing the incumbent service capability for this platform.

The procurement is complete and was awarded to 3 Chillies Limited on 5 May 2026; the contract was signed on 9 June 2026. The Bank used a direct award because it considered there was no competition for complex technical reasons and that only the incumbent could continue the service without material risk. The original estimated value was £3,000,000 excluding VAT (£3,600,000 including VAT). The awarded and contracted value is £5,425,322 excluding VAT (£6,510,386.40 including VAT). The contract runs from 11 June 2026 to 10 June 2027, with up to four optional one-year extensions, potentially ending on 10 June 2031. Additional continuous improvement days may be called off as required.

This award demonstrates sustained demand from the Bank of England for specialist Sitecore platform services supporting a strategic public-sector website and the PRA Rulebook. A credible future competitor would need to provide dependable hosting, application-layer support, maintenance and continuous improvement, while managing a live and technically important content management environment. Relevant capability includes diagnosing and resolving high-priority incidents, responding promptly to support tickets, and delivering planned enhancements on time and within budget. Suppliers should be able to demonstrate service continuity, strong operational governance and the capacity to provide additional improvement work when required. The evaluation outcomes also show that incident resolution, support responsiveness and delivery performance are commercially important.

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Notice Information

Notice Title

Sitecore, Website and PRA Rulebook Support and Maintenance

Notice Description

Provision of services in the form of hosting, support, maintenance and continuous improvements of the application layer of the Bank's strategic Sitecore based CMS Platform

Procurement Information

There is an absence of competition for complex technical reasons, and only the incumbent supplier is capable of continuing to provide and support the service without material risk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f18f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079110-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222300 - Information technology services

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,425,322 £1M-£10M
Contracts Value
£5,425,322 £1M-£10M

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Sep 20265 days to go
Award Date
5 May 20263 months ago
Contract Period
11 Jun 2026 - 10 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BANK OF ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2R 8AH
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Walbrook
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

3 CHILLIES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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