Award

DDaT25524 - Service desk license

UK RESEARCH AND INNOVATION

This public procurement record has 1 release in its history.

Award

09 Dec 2025 at 15:45

UK7 - Contract Details Notice
Summary of the contracting process

UK Research and Innovation, a central government public authority, has completed a procurement process for a service desk license under contract ID DDaT25524. Located in Swindon, this procurement falls within the software package and information systems category, aimed at addressing needs in the UK. The awarding of this contract, which follows a limited competition procurement method, was finalised and signed on 24th November 2025, with the contract active from 1st December 2025 through to 30th November 2026. The total gross value of the contract is £59,864.84, with ZOHO CORPORATION LIMITED as the supplier, recognised as a small to medium-sized enterprise (SME). The procurement was executed by UK Shared Business Services Ltd in collaboration with UK Research and Innovation.

This procurement presents opportunities particularly for SMEs proficient in providing software packages and information systems. Businesses like ZOHO CORPORATION LIMITED, capable of delivering competitive software solutions, are well-suited for such tenders that emerge from public sector needs. Companies seeking to enhance their business growth by working with government bodies should focus on maintaining compliance with procurement standards and showcasing their capabilities in software and technology services. This specific contract’s limited competition format also suggests that businesses with similar scale and resources may have strong opportunities to bid in subsequent related tenders.

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Notice Information

Notice Title

DDaT25524 - Service desk license

Notice Description

***** THIS IS A CONTRACT DETAILS NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a limited competition procurement exercise. UK Research and Innovation had a requirement for the provision of Service desk license.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f1ff
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081143-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£49,887 Under £100K

Notice Dates

Publication Date
9 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Nov 20253 months ago
Contract Period
1 Dec 2025 - 30 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK RESEARCH AND INNOVATION
Additional Buyers

UK SHARED BUSINESS SERVICES LTD

Contact Name
Not specified
Contact Email
commercial@ukri.org, ddatprocurement@uksbs.co.uk
Contact Phone
Not specified

Buyer Location

Locality
SWINDON
Postcode
SN2 1FL
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

ZOHO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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