Tender

Front of House Translation Tool

DEPARTMENT FOR WORK & PENSIONS

This public procurement record has 2 releases in its history.

TenderUpdate

19 Dec 2025 at 13:52

Tender Notice
Planning

17 Dec 2025 at 09:36

Planning Notice
Summary of the contracting process

The Department for Work & Pensions (DWP), located in London, UK, is seeking to enhance their citizen communications through an initiative titled "Front of House Translation Tool". This procurement falls under the Information Technology services industry category and is currently at the tender update stage as of 19th December 2025. It involves market research into machine translation and multilingual content support, aiming to improve accessibility, consistency, and efficiency. While no formal procurement activity is committed following this Request for Information (RFI), businesses interested can find further details on the Atamis e-Procurement portal. A future notice is expected by 30th January 2026.

This tender opens avenues for businesses specialising in machine translation, language processing, and IT services to provide innovative solutions that can enhance digital communications. Companies with expertise in emerging translation technologies, data security, and privacy, and those capable of developing proofs of concept, stand to gain significantly from this opportunity. Engaging with the DWP can help such businesses align themselves with national or federal procurement initiatives, fostering growth and establishing relationships with a significant public sector entity in the UK.

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Notice Information

Notice Title

Front of House Translation Tool

Notice Description

The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications. <br/><br/>This RFI does not commit the DWP to undertaking any formal procurement activity. <br/><br/>For further information and details on how to respond to this RFI, please refer to the attachment found on the documents section of the Atamis e-Procurement portal: <br/><br/>https://dwp2.my.salesforce-sites.com/ProSpend__CS_ContractPage?page=1&SearchType=Projects&sortStr=Recently+Published&uid=a1MdO000001wrD3

Lot Information

Lot 1

The Department for Work & Pensions (DWP) is undertaking market research to understand capability in machine translation, language processing and multilingual content support, to improve the accessibility, consistency and efficiency of our citizen communications.

The purpose of this engagement is to:

Understand market capabilities
Explore emerging translation technologies
Assess approaches to data security and privacy
Identify products suitable for short Proof of Concepts ("PoCs")
Inform future procurement strategies and requirements

For further information and details on how to respond to this RFI, please refer to the attachment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05f75d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084935-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
30 Jan 2026Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK & PENSIONS
Contact Name
Commercial Team
Contact Email
cddigital.ucwa@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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